Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Setting up use of Invision Community API with Nginx
- Last reply by Jim M,
23,005 topics in this forum
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Get Support
by Ricw- 2 replies
- 260 views
ACP>System>support>get support>follow through to the third process. Where will this post, in the IPS Technical Support forum? Anyhow it's kind of cool. I like it. I thought about just testing it, but I am sure that is not what it is for.
Last reply by Ricw, -
- 1 follower
- 13 replies
- 399 views
Has anyone been successful in sending validation e mails through Google's SMTP servers? I have been told that it is better to use SMTP versus PHPMail. Any help is appreciated!
Last reply by 不中用, -
- 1 follower
- 1 reply
- 433 views
Is there any way for individual users to disable all avatars and signatures from displaying on the forum?
Last reply by Colonel_mortis, -
- 23 replies
- 513 views
I just moved my forum installation from /forums/ to /sanctuary/ and I changed the board URL in the config file, however, now some of the images are not showing and the ACP has no CSS styling anymore whatsoever and is a complete mess. Am I missing something?
Last reply by John 3:16, -
- 0 replies
- 314 views
getting this error message when i try to make a topic as both admin and member. guest are able to make topics just fine "a configuration or server error has occurred" Error code: EX2048 what I did that may be the culprit? I installed AVG PC tune up and used its 1 free fix thingy I installed 2 plugins (Auto Link Titles, and Links Preview) before I did these 2 things everything was working fine I can't make a post and who knows what other functions have been compromised UPDATE: I removed the 2 plugins and I am able to make topics again I believe the plugins I installed (don't know which one) was the culprit wow, my confidence in these plugins just evaporated
Last reply by Bruce_man, -
- 1 follower
- 1 reply
- 303 views
In RC5 and RC6 you could not edit the warning points, has this been repaired in RC7a? See this bug for more details. http://community.invisionpower.com/4bugtrack/beta-7-warn-member-points-r2368/
Last reply by 不中用, -
- 0 replies
- 294 views
Is anyone using the Icalendar Feed Imports, yet? If so, would you mind sharing a little information about it? I have a couple of forums that this may really work nice on, might even be able to use it as a selling pitch. I saw icalendars listed under Community>Calendars>iCalendar Feeds, so I googled and read a little about it, other then that I don't know much about it. Wikipedia says " iCalendar is used and supported by a large number of products, including Google Calendar, Apple Calendar (formerly iCal),[2]IBM Lotus Notes,[3]Yahoo! Calendar, Evolution (software), eM Client, Lightning extension for Mozilla Thunderbird and SeaMonkey, and partially by Microsoft Ou…
Last reply by Ricw, -
- 4 replies
- 286 views
Since the request forum is gone, i have no idea where to post it.. this would be dope to have, for gamer tags.. steam etc.. http://exophase.net/
Last reply by OctoDev, -
- 4 replies
- 378 views
Where do I find the default forum icon images (read and non read) to change them?
Last reply by Christopher Bergsten, -
- 0 replies
- 257 views
I noticed 3.4.x has a copy topics plugin but not for 4. Anyway to do this currently with 4?
Last reply by John 3:16, -
- 0 replies
- 355 views
I seem to have done something: http://shootclayforum.com - I get 'unable to load page' - with error code : 2S100/4 http://www.shootclayforum.com/index.php?/forums/ - works OK Any ideas what I have done?
Last reply by Matt Rutherford, -
- 0 replies
- 450 views
I can't seem to get my Terms and Privacy Policy to display on my site... Using ACP, System, Terms and Privacy Policy. I click the 'Display the Default Page' for each policy - click save, and automatically get redirected to the forum. When I go back to ACP - the settings have not been retained. Anyone have any ideas?
Last reply by Matt Rutherford, -
- 3 replies
- 397 views
I have been trying to solve this problem for an hour, and it's supposed to be a very simple one: Add custom javascript tracking code from external service that is not Google AnlyticsI have tried with plugins, nope... Is there a simple way to do this?
Last reply by malisa, -
- 0 replies
- 278 views
We are using IP.Board 3.4.6. We have problem that missing some database files. I don`t know why these file disappeared. profile_portal_views.MYD profile_portal_views.MYI Two files disappeared. I already tried to check and repair table. But I just meet this message. mysql> repair table profile_portal_views; +----------------------------+--------+----------+----------------------------------------------------+ | Table | Op | Msg_type | Msg_text | +----------------------------+--------+----------+----------------------------------------------------+ | forum.profile_portal_views | repair | Error | Can't …
Last reply by neolab, -
- 4 replies
- 335 views
How do I change color of the usernav? Or are the +. bell icon, message icon, and circle user icon all IMAGES?? like so
Last reply by Starship, -
- 1 follower
- 0 replies
- 307 views
I have a directory and would like to have users fill out address/location fields and would like them to appear on multiple lines, like a traditional address. Any advice on how to do this, so that each custom field doesn't just appear next to the others?
Last reply by rbiss, -
- 1 reply
- 285 views
I need to change the header colours, how can I do this please?
Last reply by Starship, -
- 1 follower
- 4 replies
- 288 views
For example, notification emails. Is it possible to view what has been sent? Thanks.
Last reply by David.., -
- 1 reply
- 377 views
Having never used IP.Content/Pages before, I hope someone can answer this question: I see that there's an option to cache blocks... but there's no information on just how long the cache lasts, or if there's any way to change that figure on a per-block basis. Does anyone know how long the cache lasts, and if the length of time can be changed?
Last reply by Linda A, -
- 0 replies
- 265 views
I have my board set up to use subscriptions. For spam monitoring purposes, I want to be able to distinguish between free users and paid users. Free uses would have spam prevention, keycaptcha and question and answer challenges. Since paid members have to sign up using a credit card, I am not to worried about paid users, using spam and Do Not want them to have to go through spam prevention keycaptcha or question and answer challenges. It would be nice to be able to turn this on or off by group settings. Or I am open to other ideas? Thanks
Last reply by Ricw, -
- 0 replies
- 257 views
I am currently programming an aspx website that uses custom membership and want to be able to add a member to our ipboard forums when they signup to the website automatically. Whilst I have looked at the dev area and it refers to ipsmember, I have recently put version 4 on the test server to start working with that. My .NET knowledge is quite good but my pho is very poor so if anyone knows how to do this in ipboard 4, any help is greatly appreciated.
Last reply by WWV, -
- 1 reply
- 274 views
playing around on my test board and added some sidebar blocks , reloaded the page and now my whole sidebar is at the top of the site . i have tried to remove the blocks and it wont let me do that either. wondering if anyone has had this issue and knows what the fix is . thanks all
Last reply by W4L, -
Translations
by Owdy- 1 follower
- 3 replies
- 280 views
Hello. When i upgrade from 3 to 4, do i need to translate *everything* from start? Using finnish: http://hoitajat.net
Last reply by Adriano Faria, -
- 1 follower
- 3 replies
- 335 views
Hey guys not sure where to post this but please move if its on the wrong place. Looking for an Ad block blocker Hook? Anyone know of one?
Last reply by Starship, -
- 0 replies
- 262 views
Can't seem to find where I can add prefixes. how to do this
Last reply by Bruce_man,
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