Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 replies
- 416 views
If person has different email per department would they use the main hosting account email creds of enter one of the email accounts xreds and all the emails just work I'm confused
Last reply by Pinto, -
- 0 replies
- 297 views
Hey guys ran into a bit of an issue the another night, I've tried to install a new theme file which is around 1.3mb, it wouldn't allow me to upload via upload section of themes. Giving me the error of: Something went wrong. Check the values provided on the marked tabs and try again. The file must be smaller than 1MB. Things I've tried (adjusted upload via server): .htaccess file, php5.ini & php.ini files, disabling cloudflare and cpanel php config (https://ban-hammer.net/forums/info.php) Is this an IPS restriction? Or am I going crazy? Kind Regards, Brendan
Last reply by Brendan Dietrich, -
- 1 follower
- 1 reply
- 428 views
Is this still true? $hash = md5( md5( $salt ) . md5( $password ) ); Source
Last reply by TSP, -
Hey, im struggling now since 5 days with an 500 issue on my dev site. I tried to recover and fix all what is actually possible, but i didn't made it yet. May you have a suggestion for me. What I did was actually pressing by accident on a developed application and defined the module as default. Since this my whole site is directly throwing a 500 error. I also investigated changing it on the database to remove it as default module, but also this didn't work. The application is not the reason, since i build and downloaded it right before and installed it on my production system, where I'm not facing that issue. Does anyone has an idea where i wouldn…
Last reply by GriefCode, -
- 1 follower
- 2 replies
- 276 views
So new to the IPS suite & I would like to make sure I keep the software up to date as much as possible. I already see there has been 1 software update released, and another 4.1 is coming very soon. So where/how do I download or install the updates for my website? Is there an easy way within the dashboard or do I need to download the updates through the directory inside of my cpanel?
Last reply by TheGreyWizard, -
- 1 reply
- 279 views
Hi I have a problem to install IPB4 ! : There was an error communicating with the IPS License Server: Connection timed out. Please try again later or contact IPS technical support for assistance. You know the solution ? Thanks Quentin LAFFONT
Last reply by Woodsman, -
- 0 replies
- 258 views
For some reason it's now working -- so please disregard this post. (Don't know how to delete a post so I edited it).
Last reply by SmackDaddy70, -
- 0 replies
- 278 views
In the old 3.X software we were able to manually create RSS feeds, including top-level forum RSS feeds. The new setup makes RSS feeds for each forum room as well as categories, but the category feed is wonky and shows posts from 2011 instead of the most recent. So I'm wondering if anyone knows how to possible fix the category RSS feed and even better yet, can we add a top-level forum RSS feed?
Last reply by thewoodwhisperer, -
- 5 replies
- 355 views
Is this a plug in or is there a setting somewhere? I did search this forum for threads but didnt find my answer. Thanks in advance.
Last reply by Joey_M, -
- 5 replies
- 401 views
So I'd like to add some RSS feeds to have articles automatically posted on my main page/blog of the website so that I can begin to acquire content for users to read. Where would these be added within the IPS suite?
Last reply by Ralf Herrmann, -
- 4 replies
- 328 views
Hi, i'm a new user of the IPB Suite and currently only have the Forum. I have seen alot of fancy Hooks and Addons around the marketplace that I would find useful for my board, but after I upload the plugin as an XML file and it gets listed under "Plugins" it says it is Enabled. But I am not able to see the hooks or manage them anywhere on my site? Am I missing something? Plugins I cant get to work are : Latest Registered Members or New Members Today.I also hear alot of talk about widgets and blocks, where do I find this?
Last reply by Maxthon Community Manager, -
- 0 replies
- 262 views
I added a feed to my gallery at the top of all index pages, but I'm not happy with the size. It's too large for my taste. Is there some php code I can add to control the size of the thumbnails?
Last reply by Brian Adams_26528, -
- 1 reply
- 295 views
Hi guys I just got a report of my 3.4.8 board that doing links with google-maps isn't always working For example: https://www.google.at/maps/place/50°53'06.6"N+7°03'33.2"E/@50.8851662,7.0592222,15z/data=!3m1!4b1!4m2!3m1!1s0x0:0x0 => this URL get's cut off after https://www.google.at/maps/place/50° when doing a link) Is there a possibility to fix this? (I remember something similar with youtube embeds as they changed something, we had to adapt the wildcards somewhere in BBcode - is there something like this for links and there is an escape happening where it shouldn't ? thanks in advance TOM
Last reply by ThomasS, -
- 1 reply
- 235 views
I know IP Content had the ability to bridge/link comments made on an article to a topic (and even the ability to automatically create a topic for an article), does IP Pages still have this option? if so, where can I turn it on??
Last reply by Ralf Herrmann, -
- 1 reply
- 233 views
So in the AdminCP>System<Security There are a few things to enable or address. Should I enable the two suggested settings now, even though I'm not done editing the website? I contacted my hosting company about the PHP elements suggested and they responded with this: Disable Dangerous PHP Functions Unfortunately I have no way to disable specific php functions, there is however mod_security rules in place to help protect against vulnerabilities that may happen for some of all of those cases. Is this an acceptable answer for dealing with these particular security issues of the software? Disable Public Display of PHP Errors: Yes, that may be disabled, however it w…
Last reply by TheGreyWizard, -
- 0 replies
- 250 views
So I'm a bit rusty on HTML/CSS & new to this platform, so I apologize that this is going to seem extremely newbish of me But when I'm uploading images into my directory to then use in custom CSS, what folder do I want to upload them to inside of the IPS directory? And when I want to add custom CSS, for things such as adding an image to the Main body, which file should I edit/add this custom CSS to, or should I just create a new one for the custom things I'd like to customize? Thank you!
Last reply by TheGreyWizard, -
- 0 replies
- 266 views
Just curious, I noticed theres no option for the sitemap to index Commerce. Is this intentional?
Last reply by Michael Weekley, -
- 3 replies
- 265 views
So basically my featured topic section should have a grid of images such as this: But its currently looking like this: It's also creating the same effect when I'm editing a post: Any idea whats causing this to happen or how i can fix it? I've noticed my site has been acting weird lately as well...images not being found like in the picture above. Pages loading slowly or never at all etc. Thanks!!
Last reply by Jason Bahre, -
SSO and amember
by Guest- 1 follower
- 2 replies
- 302 views
Hello, I've sent in a support ticket outlining this in detail. However, it doesn't seem like the support staff really read my email so I'm posting it here. Hopefully I can get help faster here. I have an elearning course and use amember to protect it. They offer a plugin to integrate invision 3.0 with amember for SSO. I had asked if that would work with the cloud version and saw in the forums that you can make SSO work with cloud. So I bought a cloud package and spent about a day customizing it. Then you guys transferred it do my domain. Now it seems it doesn't work with SSO (or at least not the amember plugin I already bought). The guy on your support staff said I'd need…
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- 1 follower
- 4 replies
- 360 views
Hello, I am using IPB 4x and Pages.. I am trying to create a custom form that will allow people to apply to join my gaming clan. I have created a recruitment database with the following fields. Battlelog NameAgeWhy do you want to joinDo you have Teamspeak?How would i compose a custom form that includes these various database fields and submits into the database.. also is it possible to setup any kind of workflow when the submission is approved, it adds the user to various groups?
Last reply by ndboost, -
- 1 follower
- 9 replies
- 532 views
In the System Check step I can´t continue as I see this error: I have done some things, like restart server, other admin account... and nothing.
Last reply by sinla, -
- 2 followers
- 2 replies
- 261 views
How do you access the list of all members registered on forums? I don't see members block anymore. Any help would be appreciated. Thanks
Last reply by Joel R, -
- 4 replies
- 353 views
Hello, I can't upgrade my IPS4 board to the latest version. It freeze at this step: I tried many times, but nothing happens. Thanks!
Last reply by Starship, -
- 1 reply
- 241 views
4.0.13 has caused a lot of issues. I cannot edit existing products and have the headings change to reflect the change.... So...... just tried to ADD a new product... (My intention is to add new product description etc to replace the broken ones, then delete the broken ones) It seems Nexus is broken as I can only add description, and image for New Products and nothing else... such as add price etc.... Client Support have not told me anything... They have all the access details, yet all I get is a notice in the backend telling me that its being looked at 3 days and no idea of whats going on as they are just not telling me anything..... I paid for ... what?
Last reply by AlexJ, -
- 0 replies
- 256 views
I'm currently running some testing through Internet Explorer 8 and I'm finding 2 console errors causing the the js to break. One being an 'Expected Identifier' in root_framework.js and 'ips.controller is null or not an object' in global_global_core.js. I have of course not modified these files. I can post exactly where the error is in the files but I was wondering first if there was something obvious that had to be enabled/disabled debug-wise to get it to play nicely with IE8. If not has anybody had issues like this before?
Last reply by Alex Martin_97680,
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