Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 1 reply
- 258 views
Hello, I have moved my site from site.com/forum/ to site.com/. Is there a way to keep the old links with /forum/ active? (i.e. a link with site.com/forum/something... will be redirected to site.com/something...) Thank you in advance for any suggestions!
Last reply by Owdy, -
- 1 reply
- 301 views
Hi all, If I insert a block for featured topics, I'll have to make a choice out "most recent, most comments, last date, ..." Is it possible or an option that if you refresh or every x minutes to change the list with featured topics on the forum index? For example I show 5 featured topics, and every time you refresh the index or comes back on the index you'll see other featured topics. Now is that not possible because I'll have to choose out most recent, most comments, last date, ... so the same featured topics stay at the index and don't change.
Last reply by Gert Vw, -
- 3 replies
- 559 views
I wanted to send Christmas greeting emails out and ever since the update the system isn't working. once I submit, one minute later it says completed and done. I checked two of my email accounts and nothing for a hour. Day later I tried again and still nothing. Same problem again when I submitted.
Last reply by Pross22, -
- 0 replies
- 231 views
Hi I did a local test run of the upgrade on my computer and got the following error. Now I clicked on ignore and the upgrade continued. The Board seems to run fine. The Question is will this come back at me or is this a error I can ignore safely? Thank you.
Last reply by Doped_Wizard, -
- 0 replies
- 215 views
Hi, is it possible to disable the ''upload a new version'' for the download section? I did used the search function for an anwser but did not find any answers Kind regards, Richard
Last reply by SaltyBart, -
- 2 replies
- 264 views
Probably a simple question for most but here it is anyway! I am using a custom theme for my site but when I set it the ACP uses the same theme now too. I want to have the custom theme for everyone on the site (already set as default) but when I go to the ACP I would prefer it to be using the default skin or theme. Is this possible? If so then please let me know how to do this. Thanks Steve
Last reply by Cascadia, -
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- 1 follower
- 5 replies
- 350 views
The chat link just opens an empty directory:
Last reply by cualupe, -
- 2 replies
- 275 views
All of a sudden every post is double posting. What would be causing this?!
Last reply by cualupe, -
- 1 follower
- 4 replies
- 531 views
I'm trying to block users from posting email addresses. Profanity filter isn't ideal as it doesn't take regex and listing all possible domain names is nuts. Any way to block emails using a regex ? I thought about implementing it as a media tag but these too are gone from 4. Suggestions ?
Last reply by Brian K., -
- 1 reply
- 329 views
Hello, did anyone manage to include facebook like box (twitter and g+) on main/home page of your IPS 4.1? For me it could be in sidebar or as scrolling up and down feature. Can't find anything in marketplace. I am using default theme. Thank you Mat
Last reply by guymauve, -
- 1 follower
- 4 replies
- 399 views
I want to change my board to https. I have tested the setup, but I see some strange things happening when using https://. It seems that some links to subforums do not work anymore. Do I need to change anything in the forum-settings ? Or do I have to clear cache or change friendly URL setting ? Is it possible to use http and https at the same time or do I need to choose either http or https setup ?
Last reply by SeaTea, -
- 3 replies
- 285 views
I'd like to make the number that tells you how many posts there are in a forum a smaller font size How can I achieve this please?
Last reply by openfire, -
- 2 followers
- 9 replies
- 400 views
I am trying to figure this block out and how to get it to work, I know I must be missing something simple but can't seem to find any information on it. I have a bunch of pages created and I am trying to place the similar content block on the pages figuring a page created called meditation would pull in and display content with a meditation tag. It says when I drag the block it can not be displayed. Is there something I need to set on the page for it to work? Just not sure how to get it working. Thank you for your help!!
Last reply by nodle, -
- 1 follower
- 2 replies
- 300 views
When someone quote a post the text is immediately on the next line under the quote box. Is there a way to force it to have a line space before new text is typed? I have my forum so that hitting enter doesn't make those stupid huge spaces, just so that it goes to the next line. Talking about this space here: I would like an automatic line space to sit under quoted posts when making a new post. How can I force that?
Last reply by cualupe, -
- 1 follower
- 11 replies
- 553 views
Is there a way to increase the number of login attempts before an account is locked out? And how long does an account stay locked out for when they enter a wrong password? Where can I manage this information?
Last reply by cualupe, -
- 2 replies
- 294 views
I don't want to use the chat app as we already use an IRC network. What ways are there to integrate it with the forum login?
Last reply by cualupe, -
- 0 replies
- 235 views
Trying to install application, I have tried 3 different ones, results in this https://gyazo.com/d6a45d7bc7cdec03e4a1345988be4e0a and applications are up to date
Last reply by Abas Bazzi, -
- 0 replies
- 234 views
Hi is there a faceted search option in the Software? or is there a possibility to add a faceted search? I would want to let people search hotels via their amenities, prices etc... Thank you
Last reply by Doped_Wizard, -
- 2 followers
- 9 replies
- 471 views
Hi, I have just upgrade to IPS4.1 from 3.4.8 and all the process was ok But now I have only the A Test Forum and some other default datas. All my forums and members don't appear. I still can find the ips database with all the datas (and modified by upgrade) but nothing on backend and frontend. Could somebody help me ? Thank you!
Last reply by Mahumba, -
- 1 follower
- 3 replies
- 307 views
Could someone create a plugin which would allow people to add links to the 'user name' drop down menu?
Last reply by Dean_, -
- 1 follower
- 3 replies
- 296 views
Is there a way to disable avatars of the last poster in the forum views on mobile? Seems pointless and just causes the title text to squash up. I see no mobile options anywhere to adjust this view. Thanks
Last reply by rgf100, -
- 1 reply
- 296 views
I have dumped a 3.x members database from a sister site (via MySQL), and have pruned a bunch of the extra fields out of the resulting CSV file. As a test, I manually created a small CSV in a text editor and was able to import it, but when I try the real CSV (with 5000 entries, or even pruned to 500 entries) the member import page never makes it far enough to match the fields together .. Is there a recommended maximum number of records to import, and are there any other things I should consider doing to the data before importing it?
Last reply by dalbert, -
- 3 replies
- 327 views
I used to be able to just post the URL to a YouTube video and the forum software (V4) converts it automatically to an embedded video with the thumbnail and play functionality. That doesn't work anymore. When I paste the URL, its published just as a link. Any idea how to fix it? Thank you
Last reply by Rheddy, -
- 2 replies
- 385 views
Hey there, Community good morning all have a serious problem with my forum details: I have installed all since April 2015 now shows a message in the admin panel that says: Your license key is missing. Please provide your license key Well then I enter my area I write client license key when acontinuacion following happens: There was an error communicating with the IPS License Server: Connection timed out. Please try again later or contact technical support for assistance IPS. in view system problem area> support I left> displays: Sometimes badly cached data can cause problems. Have we cleared all cached data, please check and see if your…
Last reply by Rheddy, -
- 0 replies
- 273 views
As part of a subscription, I would like to allow users of a group to create up to 30 new topics in our buy sell forum, but have unlimited responses, and unlimited posts in other sections of the site (discussion boards). What would be the best to implement this functionality (or is there an add on that would enable this)? This quantity of allowed posts will need to vary depending on what group the user is in. Thanks
Last reply by dalbert,
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