Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 0 replies
- 265 views
How can I set the field Let others see that I follow this to Unselected as default? And Sign in anonymously, set this field to be Selected as default.
Last reply by Canis, -
- 1 follower
- 5 replies
- 353 views
Cant find the setting for this in 4.x
Last reply by bpn, -
- 1 reply
- 300 views
Hello all, I created a subdomain names static.losdurosdelgenero.com for the purpose and storing all my static files (images, css, etc). Every time I try to access it, it gives me the following error: Server not found Firefox can’t find the server at static.losdurosdelgenero.com. Check the address for typing errors such as ww.example.com instead of www.example.com If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. I have a feeling that it might be caused perhaps by the .htaccess file? Here …
Last reply by Daddy, -
- 0 replies
- 248 views
Is there any way to make the record field REQUIRED? I checked the settings within the database and it only allows me to set image and thumbnail dimensions. I need to be able to make it a required field and also allow ONLY JPG images to be uploaded as a record image. Thanks for any help!!
Last reply by LDDG, -
.png.c31be55cd09b6108e2f2107a767c3e7f.thumb.png.ec44341ebd229e7e3f403b6e598aba18.png)
- 1 reply
- 269 views
Hi, I've noticed that the guestCommentTeaser is not displayed when a topic has been closed. This is not my point of view and I would like to change. What would you have to change so that the teaser is also displayed when the topics are closed? Many thanks in advance! (an sorry for my awful english) Mark
Last reply by mark007, -
- 1 follower
- 5 replies
- 305 views
Hello - I was wondering if anyone knows, if it is possible to make a separate landing-page for users connecting with a smartphone or tablet? My site, aimed at my nation's university-students, looks fine from a laptop or battlestation, but it is an ungodly Wall of Text if I use a smartphone. I'm really worried that new users, casually checking out my site on a smarthone when they hear of it, will be scared off. I'm contemplating making a dedicated, icon-based landingpage for smartphones. I just have no idea how or if it is even possible.
Last reply by Simon Woods, -
- 1 follower
- 0 replies
- 237 views
I wonder if anyone could spare a little time to and try to assist me to set up the commerce within my forum. I am currently trying to add a yearly subscription within my forum and seem to have been doing well. However, I cannot seem to follow the guides provided on the main Invision site. It appears I have to create some sort of app I need to obtain a Client ID and a Secret. I have logged into what appears to be a part of PayPal whereby I can set up test accounts, but I can't seem to create an app that will allow me to get the required information I need. Can anyone who has successfully set up the PayPal system in the UK assist please, it would be much a…
Last reply by Pyrotechnic, -
- 0 replies
- 257 views
Hi, you have to set a design as the default. This creates the following problem: Default Guest Design -> (for example) Default1 More design for all members (except guests) -> (for example) Default2 Default 1 has disabled Ajax pagination (because of Adsense) Default 2 has enabled Ajax pagination When new members register, the design Default1 is automatically assigned. This does not make sense, because members should be able to use the Ajax pagination because Adsense for members is not switched. There is no option in the standard to except groups ?!? How to adjust / change this? Thanks in advance! …
Last reply by mark007, -
- 3 replies
- 614 views
There's one already, but it's very vague: How can I trigger my saved action?
Last reply by David.., -
- 4 replies
- 288 views
is it possible? without making a plugin to do so? Thanks.
Last reply by sweethoney, -
- 5 replies
- 491 views
My forums have always been in the directory /forums. I was wondering what the process is to move my site outside of /forums as I don't require this sub directory anymore. And could this change cause issues?
Last reply by marklcfc, -
- 2 replies
- 241 views
I need to have a block on my homepage displaying certain records from my database, specifically certain tags, but the only filtering option is for authors. If there would have been an option to enter tags, this would have been perfect! Can anyone help with this?
Last reply by openfire, -
- 1 follower
- 4 replies
- 566 views
ok about this message i understand guest try to use the sidebar live configuration tool, i didn't see were the click to get it and how they could generate this error ? You do not have permission to manage the sidebar : 3S172/1
Last reply by Daddy, -
- 0 replies
- 289 views
Hello, I've made an IPS 4 database using IPS 4 Pages. In this database, I have a "Member" field with the "Multiple Selection" option checked. When making a record, I can add more than one member. However, it only saves the first member after I create the record or edit it. I am running IPS 4.1.19.1. Has anybody else had this issue? If so, this may be a bug with IPS 4. Any help would be highly appreciated! Thanks.
Last reply by annoying furry, -
- 1 follower
- 1 reply
- 268 views
Is it possible to bring up a list of topics with no replies? Sometimes some topics get missed so I want to put a link in my menu bar for topics with no replies. Thanks
Last reply by Faqole, -
- 1 follower
- 1 reply
- 228 views
Hi Guys - What does "System" entail? Or, how are user categorized into "system?" I can see people browsing the forum being placed in "Forums" and people browsing pages being placed in"Pages." But, I can't figure out what it means to be online and using the System.
Last reply by Simon Woods, -
Forum theme
by isaah- 9 replies
- 369 views
How do I set the theme back to default? It says go the tools and click support but I am not finding it
Last reply by AndyF, -
- 1 follower
- 0 replies
- 303 views
Heya Peeps, Does anyone have an example of the rewrite rules for IIS and the IPB4 REST APIs? It's been driving me nuts as IPB4 keeps wanting .htaccess files and that doesn't work. Much appreciated
Last reply by Rugger, -
- 1 reply
- 261 views
We set a unique directory for the Gallery images, but didn't have permissions properly set on the directory until after we changed the directory in IPS. Now the "Moving Gallery Image Files" background task appears to be stuck - the % hasn't updated in over 48 hours. Is there a way to clear the entire "running" task queue?
Last reply by khawkins, -
- 0 replies
- 285 views
Move guest post(s) to Registered user how can i do this ? IPB4 latest any idea ? reply here
Last reply by l3awa, -
- 3 followers
- 20 replies
- 514 views
Is there any way to show the advert inside the first post rather than after?
Last reply by Apfelstrudel, -
- 1 follower
- 1 reply
- 441 views
I ran into + solved this issue today, but I always like to write these sorts of things down for posterity in case I need to refer to it in the future or if someone else searches for the same issue and comes across this thread. A user on my forum wanted to use the following animated GIF as his avatar: But when he uploaded it and it was processed by Imagemagick, the resulting thumbnail version looked like this (seizure warning for those susceptible): This is not very useful. I managed to track down in the ImageMagick documentation the following: To make a long story short, IPS uses a "deconstruct" command that Imagemagick supports tha…
Last reply by DSystem, -
- 2 replies
- 546 views
Hi, I added a new ad slot showing in every first post of a topics page. I used following template condition to grab the first post: {{if $comment->isFirst() }} So far so good but this condition works only for the very first post of a topic. Going to page 2 it doesn't bring up the content within the first post of this page. Is there a template condition which shows me the first post of every page of a topic?
Last reply by Apfelstrudel, -
- 0 replies
- 270 views
Will the latest version of the forum experience problems if the database type is converted from MyISAM to InnoDB? Tech support did assure me it was ok, but that was a couple builds back.
Last reply by Aramaech, -
- 1 follower
- 3 replies
- 337 views
I have been trying obscenely hard trying to get billing agreements to work on my site with Paypal. I have done everything that has been asked, to the letter... in the guide. I have the Paypal account created, with a secret/public keys (NOT SANDBOX) and subscriptions enabled, with my return URL set to the correct paypal.php file. Yet it will NOT work. Billing agreements just refuse to function on my site... and I don't know why. I don't know what else there is to do... I've done everything over and over. I've seen multiple screenshots of other users showing what they've done, and everything on my side is setup the exact same way. I am at a loss. What am I doing wrong…
Last reply by Bluedrake42,
.png.c31be55cd09b6108e2f2107a767c3e7f.thumb.png.ec44341ebd229e7e3f403b6e598aba18.png){kind=logo}
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
