Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 7 replies
- 348 views
My clubs will be based on the following parameters 1 Events 2 On going projects 3 Regional local volunteers Clubs is not the right word.... pl suggest - These are like activity centers , information centers.... What can be the appropriate name... and how can we change the same?
Last reply by Morrigan, -
- 1 follower
- 1 reply
- 258 views
My old forum had a "Newest Member" displayed on the main page near the bottom, I no longer see that in 4.1.9? Is there a newest member display? If so can it be on the main page? Thanks
Last reply by Genestoy, -
- 1 follower
- 1 reply
- 233 views
How do I remove this forum? Never saw these before and they only appear in a forum that has subforums (they do not appear in the subforum itself). Top pic is the admin view, bottom is the member view Thanks
Last reply by Genestoy, -
- 1 follower
- 3 replies
- 343 views
For several hours I tried to set up the Google Login Handler ... without success. Although Google has changed the way of getting the Client ID and Client Secret I´m pretty sure that I got the correct ones. But trying to enter these values on my community only results in following message: Google rejected the details provided. Please check the details you provided have been entered correctly and try again. Is there something more to care about?
Last reply by sweethoney, -
- 1 follower
- 7 replies
- 278 views
I can't find Gallery in this forum ( https://invisioncommunity.com/forums/ ). Where is it hiding?
Last reply by Day_, -
- 1 follower
- 3 replies
- 285 views
Hello, I have many spammers that have registered using mail.ru / inbox.ru email addresses, and have 0 posts (they use their account to access other sections of the website, that doesn't affect the posts count). I have created a ban-filter for this, but I already have existing fake users that are still active. I want to mark all of them as spammers - all users with ".ru" emails with 0 posts. I can see all of them in the admin panel (members section), but I have more than 500 users and there's no way (as far as I can see) to mass "mark as spammer" all of them. Doing this one by one is a nightmare. Is there a way to overcome this? Otherwise I mig…
Last reply by Numbered, -
- 1 follower
- 0 replies
- 260 views
After converting from vbulletin I have (at least) three broken tags all youtube videos used to be embedded with bbcodes so now they show as [youtube]o3498ghnser5[/youtube]. Same for tweets. I'm aware of how they work now but is there something for fixing existing ones? all spoilers are broken because they accept an argument, [spoiler="about the ending of the movie"]Spoiler text[/spoiler] - (by the way I really think this is the superior way to do a spoiler tag...) Is there some way I can maybe parse these or convert them all?
Last reply by soap_box, -
- 0 replies
- 224 views
When clicking on a validating members email address I get this error-- The page you are trying to access is not available for your account. To configure who can access which areas of your site, go to Admin CP → System → Applications. All permission have been set for the "Applications" for me as admin, so why does this not work? Thanks Error code: 2S100/2
Last reply by Genestoy, -
- 0 replies
- 402 views
Is there a way to change the default sorting to date rather than relevancy? Do I have to go through the IPB files?
Last reply by Lunars, -
- 3 followers
- 2 replies
- 280 views
Hello, Is there a way to not include Club posts in post feed? Thanks.
Last reply by Mastric, -
- 3 replies
- 293 views
Hi, I was on shared hosting from Site Ground but recently moved to a Linode. I followed the instructions and moved the website over. However, now only my homepage works. If I try to go to the forum index, I get an error: Same for any other URL on the website. Only the home page loads. I cannot even login to the website. Also when I try to log into the admin CP, I get this error: Any suggestions?
Last reply by Rishub Mehta, -
- 2 followers
- 1 reply
- 247 views
Hello ! There's a 500 pages topic on my board and I would like to save it on my computer (pdf, etc.). Is it possible and is there an easy way ? Thank you !
Last reply by Omri Amos, -
- 1 follower
- 0 replies
- 204 views
A member asked me this today and i could not find the answer, hope some of you can answer
Last reply by Genestoy, -
- 2 replies
- 277 views
Hi there I've just bought IPS forums and I'm in the process of transferring over 1.5mil posts. When that's done, can my users start using the forums? Or do I need to wait for the cron/background tasks to reindex everything. Before purchasing I did some testing and I'm aware that's going to take hours, even days. I'm just trying to minimise downtime for them! Thanks
Last reply by soap_box, -
- 4 followers
- 20 replies
- 688 views
When I visit my forum in Firefox, the forum seems to spam the Firefox browser with a request to display notifications, and the browser keeps asking me to confirm or deny this on every page load. It's highly annoying. Why is this happening and how do I completely disable these notification requests?
Last reply by Jed Rosenzweig, -
- 1 follower
- 3 replies
- 250 views
I can not find out how to delete videos that have been posted in a topic? I never allowed them before and now after the upgrade to version 4 I am seeing these large size videos in some posts. There must be a way to delete just the video itself? Thanks
Last reply by Genestoy, -
- 0 replies
- 248 views
Greetings; Managing an old community, recently upgraded to 4.x and I have an issues with the Avatar size that shows on left block in posts. it's not showing the full picture. In previous version of ipboards it was easy to Show users full photo in topic view; maximum width Anyone has a clue on how to do it in 4.x ?
Last reply by Smartlink, -
- 0 replies
- 440 views
I already trust IPS Community Suite. I sold my previous site and license but I have experience and love the product. Now I'm starting something new, but people want native apps and currently the only solution I found was Tapatalk. I know the app is basic, but if it works smoothly, that's all I need to know before purchasing an IPS license. Of course I could ask them, but of course they would say, it works. What I'm looking for is feedback from folks who actually use Tapatalk premium apps. P.S.: @BariatricPal - I found your topic about the upcoming native apps you're launching. Amazing. Your forum grew and you developed apps for it, and now are goi…
Last reply by ipslover, -
- 1 follower
- 17 replies
- 7.8k views
I would like to have a bigger avatar on topics. Something like 250x250 pixels. Is there a way to make the avatar bigger?
Last reply by Smartlink, -
- 0 replies
- 278 views
Well done Invision Power Services !!! I can remember the days of vb 3 when i would take vacation from work to update my site and it would take all day!
Last reply by AmericanRev2, -
- 0 replies
- 211 views
I want to display clubs .... based on criteria not my clubs.... but to promote clubs.... may be with extra field value... How can this be done?
Last reply by Saurabh Jain, -
- 2 followers
- 5 replies
- 249 views
Just upgraded and noticed that when there are members viewing a certain topic/post that the forum no longer shows at the bottom who is viewing. I have searched the marketplace and could not find anything, or is there a setting in the ACP? My members miss that feature. if there is a plugin/widget could you post a link to it please? Thanks
Last reply by newbie LAC, -
- 5 replies
- 253 views
is there going to be an update for this because i use to have it and its not working any more or if any one know how to fix it
Last reply by Rhett, -
- 2 replies
- 233 views
how do this work i see that ips pick and chose who will show up on there leader board i see that some members has less post and they are showing up i dont get i want to under stand this more for my test site
Last reply by sweethoney, -
- 1 reply
- 237 views
So I've tried to open page builder on my homepage and it pops up with the URL at the top as my URL following "?&_blockManager=1" but it doesn't pull up the block manager. It works on my other two pages, however.
Last reply by Daniel F,
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