Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Critical iisue
- Last reply by LiveG,
22,907 topics in this forum
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- 1 reply
- 254 views
Trying to connect Twitter with my IPB forums, but I keep getting this even though I am doing everything right in terms of API key and secret. Anybody have any ideas? Twitter rejected the details provided. Please check the details you provided have been entered correctly and try agai
Last reply by sweethoney, -
- 3 replies
- 262 views
I tried to enable SSL by going to System > Settings > Login Handlers > Login Settings. The switch to enable SSL is grayed out and i am unable to press it, however when i hover over a certain portion of text it tells me that the subject name does not match the target host name. I assume the problem is because i have a custom domain (forums.domain.com), but i have no idea how to fix this. My second issue i encountered while trying to install a plugin, the Sign in through Steam plugin. I downloaded the plugin, unzipped the file, and installed the .xml file in the plugin section of admincp. The issue i am having is uploading the contents of zip file…
Last reply by Oliver Coates, -
- 0 replies
- 237 views
Mugenfreeforall.com has been dealing with this bug for quite a long time at this point. This thing has resisted the efforts of IPS tech support, Bluehosts tech support, our on-staff coder and myself. Basically what happens is the search index table randomly corrupts after about a week, and the search index needs to be rebuilt. • The symptoms are: Status updates will post twice, or more. New forum posts will post anywhere between 2 and 10 times / copies of themselves in a row. Error 144 on view member profiles. Some posts inaccessible. Central error returned: Search index table is marked as crashed. • What worked before: After the first few months of dealin…
Last reply by Aramaech, -
- 2 followers
- 10 replies
- 378 views
Evening guys. On my old vbulleitn board in the forum settings there was an option to not display a forum, but it could still be visited if the location was known. Does such a setting exist on IPS as I can't find it? Thanks
Last reply by sudo, -
- 1 follower
- 1 reply
- 256 views
I have 2 installations. On the first one i'm able to get in that 'create' dialog a direct link to create a page from a page database. For some reason it doesn't show there in my second installation. What should I set for the page creation link of a particular db to appear here?
Last reply by opentype, -
- 0 replies
- 257 views
I want to put start to put ads on the sides of my live streams that members have on my server. I cant find the right place using the ad key, to put the add to make it show on both sides...i will show a picture I may have the wrong look on how to do this, can someone tell me what i need to make this happen?? i know i have to go into the theme css, but i can't seem to make the ad show on both sides, but on top and bottom
Last reply by Fierce God, -
- 2 followers
- 14 replies
- 1k views
Hi all, I am creating an external page that pulls the member data from the database, that is no problem. I need to create a logout link on this external page but am unable to do this as I do not know how to get the current (logged in) members CSRF Key. So when I point the link to forum/logout/ I get the The CSRF protection key did not match, error page. Does anyone know how I can get the CSRF key data to be able to log the user out please? Kind regards
Last reply by La-li-lu-le-lo, -
- 1 follower
- 3 replies
- 329 views
Good afternoon, Just wondering if it is possible to restrict access to guests, so they cannot view a members profile, or see status updates within the "All Activity" stream. We would lock guest access down completely, but it prevents them from viewing content within pages. Any suggestions? Regards, ClubCuddly.
Last reply by ABGenc, -
- 1 follower
- 1 reply
- 232 views
I want to have a banner image on header - which takes entire width. what should be the size of image
Last reply by opentype, -
- 2 replies
- 259 views
Could someone explain to me how to use WebDav in IPB 4? It seems the guide in the documentation is gone. Thank you!
Last reply by Matt C., -
- 0 replies
- 227 views
I want to add some Adsense blocks to my IPB blogs. I was hoping that 4.2 would allow me to automatically put Ads in blogs, but it doesn't look like that is an option. So is the only way to manually add the Adsense code into each blog post?
Last reply by YDSOA, -
- 1 follower
- 0 replies
- 296 views
Is there a way to turn off the drag and drop when posting? I currently have my old board set to not allow any placement other than at the bottom of the message when the topic is posted. How would I do that in version 4? Thanks
Last reply by Genestoy, -
- 1 follower
- 0 replies
- 212 views
I would like to change the "padding" around my logo on the left and bottom edges as there is a little too much. Where in the CSS would I change this? Please give me the path in the ACP to it as I am new to the 4 version and can't seem to find it. Thanks for all your help so far!
Last reply by Genestoy, -
- 1 follower
- 4 replies
- 594 views
I need some help here. I am running 3.1.4 and need to get it running correctly after moving hosts. Everything appears to be working great EXCEPT for any file/image uploads. I have a main board and a test board and they both are returning the same error message of - any help is appreciated as I want to upgrade to 4 but need to get this fixed first before I upgrade Error The server returned an error during upload Also the conf_global.php has these for the uploads $INFO['upload_dir'] = '/home/myusername/public_html/forums/uploads'; $INFO['upload_url'] = 'https://www.mysite.com/forums/uploads';
Last reply by Genestoy, -
- 3 followers
- 11 replies
- 288 views
I want to disable the sidebar/blocks for all members, moderators, and admin - how do I do this in 4 version? Thanks
Last reply by Genestoy, -
- 1 follower
- 1 reply
- 274 views
Been a while and things have changed some. I used to know where to go to see a list of everything I've purchased from the Marketplace but I can no longer find it. Can anyone clue me in?
Last reply by Ilya Hoilik, -
- 2 followers
- 5 replies
- 276 views
Hello, I had to move my domain to another hosting and almost everything went well. Almost, because after moving the files and the database to the new location, when I tried to access the forum it gives me this error. Parse error: syntax error, unexpected '.', expecting ')' in home/site/public_html/site/forums/system/Theme/SandboxedTemplate.php on line 57 I reuploaded the whole system folder from the backup, but same story. Can anyone gimme some help on this? If it counts, I moved from a virtual machine where I had ftp and ssh access to a CPanel hosting
Last reply by Joel R, -
- 1 follower
- 1 reply
- 381 views
I am currently using an IPB demo board with the intention of upgrading my older board to the 4 version. I would like to know how to make the "content" area as wide as the top banner/header. I have set the "fluid" width to 100%, 150%, 250% and no change whatsoever. Anyone care to share how this is done? Thanks
Last reply by Genestoy, -
- 1 follower
- 3 replies
- 253 views
like the title says i cant get the 1 to go away , all queued topics/posts have been approved and this red 1 will not go away . any fix ?
Last reply by pequeno, -
- 1 reply
- 228 views
Is there anyway to add buffer.com to the sharing options you see under posts?
Last reply by O9C4, -
- 0 replies
- 233 views
Hey all, Any thoughts on why I'd get an Error 500 when changing from 5.6.30 to 7.0.17? I tried to do it, and that's what happened. Okay, on further digging, turns out that 7.0.17 has issues with how mysqli works, and is fixed in 7.0.18
Last reply by Sea Witch, -
- 2 replies
- 205 views
Hi Everyone, I'm struggling. I've been in the admin editor and changed ever possible color once to attempt to change the top text color. I've searched the guides and forums, but I must not know the correct search strings. Is there a place to simply change the font color of the top text? https://drive.google.com/file/d/0Bz9rBCzGyKhYNmM3MkVDdlJoclU/view?usp=drivesdk Thanks in advance,
Last reply by ChoiceAdmin, -
- 2 replies
- 307 views
I have a license but i wanted to make many changes and see how i go at creating my own themes and generally trying app's and plugins but i would like to try them out first. How is this done...? I own the domain.com, which carries the license and i also own domain.site which i wanted to use for the test forum but it says this license in already in use.. which is the best way to do this for a test install..? Thanks
Last reply by CP_User, -
- 2 replies
- 260 views
Hey everyone, I recently updated my forum from IPB3 to IPB4 and ive noticed that within my threads the attachments no longer show the download counts? Has this been removed or am I missing a setting somewhere? Thank you
Last reply by Adriano Faria, -
- 1 follower
- 3 replies
- 216 views
I want to have a database with two category fields 1 Country listing 2 Functional listing say chemical engineering, electrical engineering A person chemical engineer in India will like to see jobs of chemical engineering in India How can we display the same from user point of view ?
Last reply by opentype,