Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 14.9k posts
- 7 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issue With Invision Community Auto Refreshing
- Last reply by teraßyte,
22,814 topics in this forum
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- 5 replies
- 368 views
I am pretty sure you can't do this, but I am checking anyway. Can a member see what content another member is following?
Last reply by Adriano Faria, -
- 7 replies
- 635 views
How can you enable rating without downloading the files? So that users can rate between 1 to 5 stars?
Last reply by AlexJ, -
- 3 followers
- 2 replies
- 556 views
Do we have such a callback url, I can't seem to find one. My FB App that's tied to FBLogin has that not sure how to handle it.
Last reply by opentype, -
- 2 replies
- 339 views
Hi all Recently set it to Return Key Behavior = Go to next line (as requested by users). Seems to be an issue with pasting text and the spaces between paragraphs. Even when copying and pasting from notepad (ie no rich text). Example: In editor it looks fine: But when the post is shown on the front, the spaces are lost: This particular member is very passionate about the spaces here! Any ideas how to fix this? (i tried a new post with the content coming from notepad, definitely seems to be an issue with pasting text) Thanks Darren
Last reply by Darren Lyons, -
- 1 reply
- 377 views
Hello, Our problem is that the block("who's online") on the first page of the forums doesn't get updated. I tried manually running the task to clear system cache under the automatic tasks menu. This did not help. The only way it gets updated is if we manually use the tool under "get support" -> "clear system caches" It worked fine on the earlier version, but after the update this happened. We haven't found any errors being triggered regarding this. Going to "index.php?/online/" shows the correct members online.
Last reply by NerdCore, -
- 2 followers
- 11 replies
- 451 views
Hi, What could be the reason behind the non-updating comment counter in the forum statistics block at the bottom of the main page? I rewrote the short format of the post counter to a long format, then this error occured.
Last reply by Andy135, -
- 1 follower
- 6 replies
- 576 views
Hello, I want to add a message in marked area, does anyone know where I can edit the template?
Last reply by Hisashi, -
- 1 follower
- 1 reply
- 375 views
Hi everyone, I get above warning on my ACP on 4.6.2 (Caching Cache Engine: None Cloudflare detected ) Not sure what to do??? On my server i do not have Cloudflare, but my hosting Network is using (I am guessing) Any help much apricated
Last reply by Nathan Explosion, -
- 5 followers
- 29 replies
- 2.4k views
Hi All, Please suggest how to insert an ADVERTISEMENT inside the first post of each topic ? Any plugin/code available ?
Last reply by media, -
- 3 replies
- 280 views
Hi, Is there a way for website owner to have a reserved or disallowed Display Name? Reserved Display Name for like Administrator, Moderator, Support, Nike, Adidas, Nigeria, Congo, Canada, Toshiba, Intel, etc...☺️ Disallowed Display Name for user that might sign up with inappropriate name like a profanity words. I notice IPB have a Words Filters for Posting but can't find any for User's Display Name. Or maybe a 3rd party plugin in Marketplace if someone can point us to it. Thanks for any help ☺️
Last reply by Daniel F, -
- 1 follower
- 0 replies
- 727 views
Hi guys, Our server runs at GMT -3, however the timezone at our board is somehow configured as GMT. See the discrepancy below. I have no clue on what is going on and how to fix this. Thanks!
Last reply by Gabriel Torres, -
- 1 follower
- 2 replies
- 751 views
Seen this go across a few communities, styling looks out, is there anything i missed??
Last reply by Hisashi, -
- 4 replies
- 821 views
I updated from php 7.4 to 8.0 fpm but the forum isn't working anymore it gives error 500. All the other scripts I have work just fine.
Last reply by Luciann, -
- 2 followers
- 4 replies
- 411 views
Dates are not in translated language???? Not sure what to do with this, when switch the language dates are still in English???
Last reply by media, -
- 0 replies
- 284 views
Hi, Hit an error when trying to delete a duplicated 'Topic' in Club feature.
Last reply by Umaar, -
- 1 follower
- 3 replies
- 528 views
Hi, How do we make a Club work as Support Ticket system? Can we achieve this with IPB? Or is there anything in Marketplace that can do this? The idea is to let Club Leader open and run their own Support Ticket. Thanks for any help 💭☺️
Last reply by Umaar, -
- 2 followers
- 9 replies
- 755 views
Here is a screenshot. Only ones that circled are missing and also why are the date are still English even browser language and site language is different... But this date problem is everywhere, does not matter what language you picked for computer language always displayed in English
Last reply by Nathan Explosion, -
- 1 follower
- 0 replies
- 289 views
I have a Recent Topics activity stream that serves as my default landing page and only shows topics. It is configured as the default application and module, and did work as desired before the upgrade. After the upgrade to 4.6.2, it seems like my main URL landing page randomly serves the All Activity stream instead. I notice it most when replying to a topic and clicking the site logo to navigate back to the base site URL. I can then click the Home breadcrumb button and it will navigate correctly to the Recent Topics stream and show the Activity breadcrumb as it should. When it shows Home it's no longer on the default stream/module. Anyone else experiencing…
Last reply by Clover13, -
- 1 follower
- 0 replies
- 271 views
Hi all, is possible custom fields for clubs members? What I want to do is the member can join to the open club (or whatever type of clubs), in the Join process member need fill some fields as a type of form, then those fields information can be set as public in clubs members tab, another fields can be set only vissible to staff or owner. Something similar to Profile Completion apply for clubs members.
Last reply by kmk, -
- 3 replies
- 868 views
Hi. Is it possible to remove post counts on main forum page?
Last reply by City Trading & Investing, -
- 2 replies
- 1.7k views
Sorry, an unknown server error occurred when uploading this file. (Error code: -200) I get this error when I try to upload some files. It doesn't happen to all files so I don't know it's exact origin. Nothing is popping up in the system logs and it doesn't seem to be a file type issue. Any help would by highly appreciated.
Last reply by Meap, -
- 0 replies
- 320 views
https://drakelings.bluedrake42.com/ Don't know why but every time I try to upload a screenshot I get one of two errors. IPS\Http\Request\SocketsException: Connection timed out (110) #0 /var/www/sites/forum.bluedrake42.com/private/system/File/Amazon.php(766): IPS\Http\Request\_Sockets->__call('GET', Array) #1 /var/www/sites/forum.bluedrake42.com/private/system/File/Amazon.php(333): IPS\File\_Amazon::makeRequest('monthly_2021_06...', 'get', Array, '3') #2 /var/www/sites/forum.bluedrake42.com/private/system/File/File.php(1521): IPS\File\_Amazon->contents() #3 /var/www/sites/forum.bluedrake42.com/private/applications/downloads/modules/front/downloads/v…
Last reply by Bluedrake42, -
- 1 follower
- 2 replies
- 697 views
Hello, is there a way to bring back (in IPS 4.6.0) the number of reputation that users got, in userinfopane/topicview? Is it possible to do this with Custom Profile Fields? Thank you!
Last reply by Dexter_X, -
- 3 replies
- 1.1k views
Hey, We love the new feature, but we also noticed that since we have some active members who love to stalk the online list to see where are the current users right now and what are they doing. They told us that they found out who posted x post as anonymously, because of this method. Is there a way to disable online list only for x forum section, or what should we do? One way would be to allow members to login anonymously, but that is something we don't want to enable globally. We would only want one section to be fully anonymously, for the members. We looked at the marketplace and didn't see anything regarding this. Does anyone have any tips or ideas how to so…
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 278 views
Hi @Ehren how we can reduce the gap space in club?
Last reply by Hisashi,
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