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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 16.8k posts
    Stefan Johansson_72643
    Content featured in v4 cannot be unfeatured in v5
    Stefan Johansson_72643,

  1. Can't find place to enter status update

    Natalie_Genealogy,
    • 2 replies
    • 928 views
    Natalie_Genealogy
    Natalie_Genealogy

  2. Unlock Member Account

    TIPF,
    • 3 replies
    • 1.3k views
    Mark H
    Mark H

  3. "Manual action required" on step 4 of auto upgrade

    Louis C,
    • 5 replies
    • 685 views
    Jim M
    Jim M

  4. www

    Alexandr.P,
    • 5 replies
    • 697 views
    Mark H
    Mark H

  5. Error code: 2F173/H getting this as an Admin

    Jason Brown_41238,
    • 4 replies
    • 2.5k views
    Jim M
    Jim M

  6. weird error

    Mr World,
    • 1 reply
    • 657 views
    Marc
    Marc

  7. Menu Navigation / iPad

    NZyan,
    • 9 replies
    • 979 views
    Marc
    Marc

  8. Template nexus/front/clients/purchase is throwing an error

    DawPi,
    • 0 replies
    • 475 views
    DawPi
    DawPi

  9. Settings for user restrictions are missing

    Markus Jung,
    • 1 reply
    • 389 views
    Marc
    Marc

  10. FTP Access?

    Oreo the Forgotten,
    • 1 reply
    • 747 views
    Marc
    Marc

  11. "Manual action required" when trying to login to upgrade

    Louis C,
    • 3 replies
    • 901 views
    Jim M
    Jim M

  12. Spam Defense Issue

    sadams101,
    • 2 replies
    • 687 views
    Jim M
    Jim M

  13. Posts Feed showing wrong time

    Douglas Glover,
    • 3 replies
    • 425 views
    Jim M
    Jim M

  14. Block Caching?

    Hypervisor,
    • 6 replies
    • 1.2k views
    Hypervisor
    Hypervisor

  15. Any way to restrict Admin to certain areas of AdmCP?

    LDDG,
    • 3 replies
    • 1.2k views
    Marc
    Marc

  16. License Key URL not updating

    LDDG,
    • 3 replies
    • 848 views
    Marc
    Marc

  17. Logout Menu Item with csrfKey

    Zachary H,
    • 1 reply
    • 550 views
    Marc
    Marc

  18. from 4.4 to 4.6 Problem on Logo and forum

    Poseidon2,
    • 3 replies
    • 672 views
    Marc
    Marc

  19. Create a nickname for users instead of their display name

    Unslaved,
    • 4 replies
    • 686 views
    Charles
    Charles

  20. Detach Gallery from the current license

    anon2020,
    • 1 reply
    • 499 views
    Charles
    Charles

  21. Large database updates

    Aethes,
    • 2 replies
    • 738 views
    Charles
    Charles

  22. Where to find template for subscriptions

    Steve Bullman,
    • 2 replies
    • 746 views
    Ryan Ashbrook
    Ryan Ashbrook

  23. Registrations Notification to Admins?

    Ford Doctor,
    • 5 replies
    • 1.2k views
    AtariAge
    AtariAge

  24. How to create css files

    Steve Bullman,
    • 5 replies
    • 1.5k views
    opentype
    opentype

  25. Can't access site - SSL expired

    braymond64,
    • 4 replies
    • 1.2k views
    Mark H
    Mark H