braymond64September 22, 2021 in Technical Problems
Our SSL certificate has expired and we can't access our site. The browser shows the following:
The site at https://forums.accellera.org/ has experienced a network protocol violation that cannot be repaired.
The page you are trying to view cannot be shown because an error in the data transmission was detected.
Please contact the website owners to inform them of this problem.
Our forum is hosted on the platform. I was not informed that the certificate was expiring. Can you help?
Our apologies for the inconvenience.
A colleague has opened a ticket on your behalf for this issue, and you should receive an email about it, if you haven't already. Just reply to the ticket and we can assist further.
Unfortunately, it looks like the SSL certificate automatic renewal entry in your DNS is missing for our Cloud. I made a ticket for you with and provided the record to re-add it.
That fixed it. Thank you!
You/re welcome, we're glad to see this is now resolved.
I've marked my colleague's answer as the solution, so anyone with the same problem in the future will know how to proceed.
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