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Marc

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Everything posted by Marc

  1. Marc
    I will move this to our developer forum, as custom development is outside the scope of support. But something like this will get you what you are looking for $name = \IPS\Member::loggedIn()->name; echo $name;
  2. Marc
    Please let us know if this is working when that plugin is disabled
  3. Marc
    I cant actually see one under this email address, however if you have emailed in to support then it would indeed have been received and you should have had confirmation of this via email also. Was this submitted from an email other than the main one on your account?
  4. Marc
    You would approve this and edit what is needed
  5. Marc
    OK so on discussing this, its actually intended workflow. You can only actually have one pending and one latest version at any one time. So in order to add a new version you would first either need to reject or approve the version that is pending.
  6. Marc
    No problem, Jamie. Hope thats sorts it for you. Please do let us know
  7. Marc
    No problem. You must have at least one shipping method available if its an item that needs to be shipped
  8. Marc
    You can delete a user in the admin CP, then choose the option to delete that members posts. Items that have already been quoted would remain though unfortunately. There is no way in which to automatically remove those.
  9. Marc
    You would need to therefore contact your hosting company on your issues with converting to INNODB, as this is most likely to be what is causing your issues
  10. Marc
    +1 😄
  11. Marc
    I would advise first of all that you upgrade to the latest release of the platform. If you are then still having issues, please visit Support in your admin CP (top right) and check for any issues showing up there.
  12. Marc
    No problem. Glad you managed to get where you need to be there
  13. Marc
    I did actually respond to that. You would add the links to wherever you have uploaded those videos. You would not send them directly on email I have just responded to that ticket for you, as it seems you must have asked that on another ticket. I do remember responding, but its not actually on this ticket. Nor is the question itself
  14. Marc
    I see from your ticket you managed to get this resolved. Would you mind letting us know what your issue was?
  15. Marc
    To clarify on this, it strips EXIF data from the file itself, but only removes sensitive information. We have an internal discussion to clarify this, and potentially make changes to this.
  16. Marc
    Im not actually sure what it is you are asking there. There is no facility to use any part of your site outside of the folder in which its installed
  17. Marc
    Thank you. I will take a look at that and get back to you
  18. Marc
    You can indeed. You just need to ensure that in the users group they have "Can upload movies?" selected Image types are gif, jpeg, jpe, jpg, png, webp and video types flv, f4v, wmv, mpg, mpeg, mp4, mkv, m4a, m4v, 3gp, mov, avi, webm, ogg, ogv If someone had the direct link, they would be able to use that direct link. They would of course need to know the link in the first place You would always be charged your full renewal price for whatever applications you currently own.
  19. Marc
    You don't actually have any shipping methods set up. So at present there are indeed no shipping methods for the user to select. Easypost isnt switched on, and there isnt any shipping rates set up
  20. Marc
    I have copied that setting, and it appears to be copying everywhere without any issue. Are you ensuring you have saved the valid on that category first before you try to copy it? Otherwise you would be copying whatever the valid is on that saved category With the other issue, please provide a user and item you are happy for me to play with.
  21. Marc
    Are you happy for me to test that second on there? I am not able to replicate this on my own instance.
  22. Marc
    I would suggest checking those, as if you look in support in the Admin CP, its showing some are not INNODB at present
  23. Marc
    It seems this was an issue with the data we were given to import there unfortunately
  24. Marc
    Hello, These would be in themes/cms . I can see them there on your system
  25. Marc
    1 - You are checking the version 3 to version 4 section there, so you dont have that, as you arent on version 3. 2 - You should obtain an updated version of your language pack from the author, or update any changed translations yourself if you have manually translated. 3 - If this is needed, the upgrader will walk you through that process 4 - You are not upgrading from content to pages. As mentioned above, you are looking at version 3 to version 4. Thats not the process you are running. You are already on version 4 (you're on 4.3) 5 - This is not something that is available any longer. If you wish to use pages at root, you would move your site to root and set pages as the default application. You can see how to do this here https://invisioncommunity.com/4guides/getting-started/setting-your-default-application-r256/ 6 - You will need to check any 3rd party items you have on your site are compatible
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