Jump to content

Marc

Invision Community Team
  • Posts

    15,993
  • Joined

  • Last visited

  • Days Won

    278

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Release Notes v5

Invision Community 5 Bug Tracker

Forums

Events

Store

Gallery

Everything posted by Marc

  1. No problem at all. Glad to hear you found the issue 🙂
  2. Note, while this was brought up internally that is not to say that it will be added, and if so it may be a number of versions before it is. At present this is working as intended
  3. I have just created a ticket for you on this so that we can take a closer look for you and see whats going on
  4. Could you please check to ensure you dont have enhanced tracking protection switched on in the browser, and then try again
  5. Thats quite possible. If you increase it yet further, does it then work?
  6. This is not something in which can be readily provided in its current state unfortunately. It may be worth looking in the marketplace as there are others who have done similar which may interest you
  7. You would need to check what is in Community>Forums>Settings within your admin CP for "Popular topics". This is what would determine what shows as hot
  8. Unfortunately, while I completely understand the frustration, we have many many users using many different languages and locales around the world. If your system is not allowing us to set this, we cannot set it. See the above explaination from my colleague.
  9. There isnt really much else we can add to the conversation here unfortunately. The issue is that your system is not recognising that locale when entered
  10. Given this is an error being thrown at server level, please can you check your server error logs for the underlying error being logged?
  11. It would be the server path relative to your installation
  12. Could i ask if you are checking this on a default unaltered language pack there? I am unable to replicate this on my own instance.
  13. Just to let you know here, we may disable customisations temporarily in order to ascertain what is causing issues on the site. Please could you confirm you understand this, as this includes the editor
  14. This would be in the core_members table
  15. While we can certainly take a look at this, it nees to be advised first of all that whether your license is showing valid or not on your dashboard, it does not in any way at all affect the functionality of your platform, and the only person who would see this is a member of admin. These issues tend to occur when your server cannot contact the licensing server for some reason. With regard the message there, I would need more context as to what that says there, and where you got the message. Unfortunately as the issue is no longer present there isnt anything there to investigate. If you get messages like that at any point, please do let us know first and then we can take a look to see what the cause is for you. I did notice on logging into your site you are a few versions behind. Please update those to the latest release. Also, you should address the items in the support area under the mysql area. These can cause slowdown on your system, and cause the database to lock meaning things cannot be read or written at that time. It may well be this that is causing you other issues.
  16. Check on your system for an account with that email address. That is a dummy email address that is used for the IPS Temp Admin account when you automatically generate a support account from the admin CP
  17. Feel free to bring this up as a suggestion, however that is the reason it has been changed at present
  18. Opentype is indeed correct there
  19. Thank you for reporting. I have now bug reported this so that we can get it resolved
  20. Please ensure the account on file has full unrestricted access. We can then take a look at that for you
  21. Thank you for informing us of this. I have added a bug report for this for you
  22. Unfortunately, it is not possible for us to be able to access the issue without admin access, as has been mentioned previously. The only other thing I can think you can check there is that the user has not been moved to a group which has bypass moderation switched on.
  23. I will need to run a rebuild on the achievements system there to see if this picks up. Are you happy for me to go ahead and do that?
  24. I think the first thing we need to do is get a ticket opened for this, which I have just done. I will need details on the emails ect sharing, which is not suitable for public of course.
×
×
  • Create New...