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Marc

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Everything posted by Marc

  1. Marc
    I see that issue has now been resolved in the ticket for you. Of course please let us know if you see any further issues
  2. Marc
    You would need some manner of plugin to achieve this
  3. Marc
    I would indeed suggestion contacting us as mentioned above, as it would depend on the circumstances there really. Please ensure you let us know in the message specifically what you are looking to move from where.
  4. Marc
    Its not something that would be possible at the present time, unfortunately.
  5. Marc
    There is no built in method within the software that would allow you to do that at the present time, unfortunately.
  6. Marc
    Ah, you are using an external login method, that would explain it. Very glad to hear you found the problem there
  7. Marc
    I have created a ticket on this for you so that we can look into what is causing the issues. Someone will be in contact as soon as possible
  8. Marc
    No problem at all. Glad to see it sorted the issue 🙂
  9. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. With regard your test install, it will not remove from your license when you remove an install. It has to be reset. We would expect people to be installing a test instance in the same location each time. If you do need it to be reset, please let me know
  10. Marc
    Try uploading a fresh set of files from your client area, as it looks like you may be missing files there
  11. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  12. Marc
    You manage to get this online?
  13. Marc
    Please could you let us know if the above may be the case?
  14. Marc
    I see from your ticket that this since resolved itself. Glad to see it sorted, and of course let us know if you see any further issues
  15. Marc
    Have you since resolved?
  16. Marc
    My colleague still appears to be awaiting a response from yourself there. Did you manage to get this resolved?
  17. Marc
    Please post all reponses in the English language.
  18. Marc
    Did you get anywhere on this?
  19. Marc
    Have you managed to get this resolved, or do you still require assistance?
  20. Marc
    Just thought I would let you know, this has been reported as a bug internally
  21. Marc
    Sorry, Ive just seen this. You would need to post up within our suggestions area if you are looking for a change to be added to the platform there
  22. Marc
    Please could I confirm if you still have issues with this?
  23. Marc
    This I see was resolved in the ticket for you, so will mark as resolved
  24. Marc
    I have moved this to suggestions, as its more design choice than a bug as such
  25. Marc
    No problem. Let us know if you see it happen again of course
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