At present this is how those areas are designed, as a design choice within the platform. If you wish to see these change, you can certainly post up within our suggestions area for future consideration. It does need to be noted, that area is not at all ignored. In fact many changes are made as a direct result of suggestions in that area, and suggestions outside of that area.
We cannot however simply respond to support requests with "We will add that in the next release" for everything a user may find useful. Unfortunately, what is good for one, may not be good for another. This is in addition to the fact our support team are not developers themselves (for the most part) and there may well be technical implications in adding or removing items from specific areas in the suite. New additions are decided on, then spec'd, coded, tested, added to a release then released.
As pointed out by some of our customers above
This was absolutely not our response, and should that response be given, you would generally be given a reason why its correctly done in that manner. Our response is that is the way it works at present, and that you are welcome to post up a suggestion.