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Marc

Invision Community Team
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Everything posted by Marc

  1. The twitter tutorial is unfortunately as up to date as it can be at present. I do have notes here to add something in, just to state that if you have never set anything up on there you have to choose the older system. The issue here is that twitter have updated their interfaces to something we have not as of yet implemented. With regatd the "There is no oembed product in there", you will need to contact facebook if this is the case on your own application. I have taken a look on this end, and I am indeed still seeing 'OEmbed read' in there. It may be that its showing under "App Review" as they do keep moving things for application review.
  2. Sorry, from your statement there its not clear if you still have cloudflare running. If so, we need to ensure that is not enabled in order to continue
  3. You would be best to contact google if you have legal issues resulting from their actions
  4. Thank you for letting us know, Sonya 🙂
  5. Also ensure you have set up everything in Customization->Appearance->Icons & logos, as the manifest is set up here
  6. Trying this on a Friday is what I believe will have been the cause. Fridays are unruly
  7. Please ensure first of all you are running the latest stable release. Once you are, please check you are also only running stock htaccess files, as it appears you have a redirect issue there somewhere
  8. Please disable all 3rd party items, not just that one. We have many many people use these login methods, so it doesnt appear to be a widespread issue on this one
  9. I cant see any reason this should not be on there. Please could you first of all rebuild the sitemap, and let us know once thats rebuilt if you have any issues still
  10. It should indeed ask for a display name. On taking a look at your system, I would advise on disabling all 3rd party items and then testing this again. Especially the OAuth one you have there, as that would touch all the same areas.
  11. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  12. If you go to ModCP->Announcements where you created the announcement, then click on the settings icon, you will see delete in the list there
  13. Please dont edit posts out, but instead post what you found. Others may have been waiting to see what the solution was 🙂
  14. I also cannot replicate on my test instance (also 4.7) so I would recommend letting us know once you are on that release if you still have the same problem.
  15. Please could you provide the URL here so we can take a look?
  16. It would also be best to check the default table type on your mysql instance is set to INNODB, so you dont have any come up in the future
  17. The problem we have here fundamentally is this. At present, what we see is that you have moved to 4.x from 3.x and there are background tasks on your 4.x platform now finishing converting the 3.x data. We know this however only from what you have said. The reason we know this only from what you have stated is because you dont wish to give access to the installation. This is, of course, your choice. However tickets will go back and forth and information will be lost in communcation when we cant physically see what we are dealing with unfortunately. And there will come a point where its stated "We cannot assist any longer" due to this. Much in the same way as you asking questions of a mechanic, not wanting him/her to see your car. The end result would at times be "Sorry, I'd really need to see the car". You also appear to be checking some items in the database and assuming them to be incorrect. For example the base url part. That may actually not be incorrect at all in the way the data is stored, as we need to account for when sites are moved and the URL changes. Unless you are 100% sure about something in the database, you really shouldnt be trying to interpret that. In answer to the question there, anything relating to 3.x upgrade is no longer supported and hasnt been for quite some time. So until the data is migrated, and rebuilt (I believe this is the part you are missing) we are unable to support.
  18. Of course restoring data from a backup selectively would be possible with custom development, however custom restoration of specific data is not something we can provide assistance with, nor would we recommend in most cases
  19. I have created a ticket for you on this, and will be in contact shortly
  20. We are unable to transfer credits to other members unfortunately. If you request via our accounts department that this is reimbursed to you, I can get that to the right person for you, and you can then do as you need with those funds.
  21. We support most services with oembed endpoints. Im not sure telegram however has an oembed endpoint. You would need to post within our suggestions area if you wish to see this added as a feature at some point in the future
  22. You would need to reach out to the author if you wished to purchase outside of the marketplace, but the marketplace itself is an IPS service which can be used only with an active license.
  23. We would need to look further into this for you, however you are currently using wordpress for login. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  24. You would need to message our accounts department for this. I can create a ticket for you however
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