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Marc

Invision Community Team
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Everything posted by Marc

  1. If people are changing their profile pic regularly, they will always happen. You can of course remove that from the feed if you wanted
  2. If you are unsure how to set up a cron job, please contact your hosting company who would be able to assist you with doing that
  3. If you are having problems here, you may be better to gain assistance from someone who offers this service. You can find people offering legacy update services here https://invisioncommunity.com/third-party/providers/
  4. Please could you confirm what exactly you are looking to delete, as its not clear what you mean there. Are you referring to the topic? Google results? Or something else. And automatically delete when?
  5. Please let us know if you attempt this again and have the same issue. At that point, we would of course need to look into it
  6. I removed the login details. Never post login details on an open forum. Please ensure you change the password on that account you posted. Glad to see you have the resolution there
  7. I have created a ticket on this for you. Someone will be in contact as soon as possible
  8. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  9. Happy to hear that is now resolved for you 🙂
  10. I have created a ticket for you on this. Someone will be in contact as soon as possible
  11. Please try switching between GD and imagemagick and see if you get the same on both. I suspect this is what is processing the image on the server that is causing you issues.
  12. Please disable cloudflare in the first instance. Its very likely this is what I causing issues here
  13. There isnt at present. A developer will take a look as soon as possible
  14. I can see the issue happening. Before I look any further, could I confirm that once everything was disabled, you also cleared cache before you tested again? I ask as with it being a guest page, it will be subject to guest cache
  15. Glad to hear you got them all sorted 🙂
  16. Could I ask first of all, is there a possibility there have been items deleted? As it would not recalculate once that rank is given. Also, please update your site to the latest release
  17. Please confirm a location you are allowing posting
  18. I get that, however the op may not know where to look for that and just add a column with a default type, as you hadnt specified anything. Didnt actually realise this was 3.4 at the time, so its not actually something we would support. You could indeed try adding as above
  19. Adding a field without knowing the type of field to add could cause more harm than good. We would really need to look and see what has caused that issue, as that shouldnt really be able to happen. Please let us know if you have done this and ensure your access details are up to date
  20. You would need to set up so that items can only be registered by members, and set email validation on registration so the user has to validate their email address. It seems one of those is not switched on in your case
  21. It seems to have been cache again. Please check now.
  22. It does seem there were a couple of instances of this, both of which happened to affect you there. Please let us know if this happens again, but Im not seeing any issues at present
  23. You would just go to the standard theme in that scenario until you can either obtain one for 4.7 or create one for 4.7. You could update from 4.3 to 4.7 if you wish, but there would indeed be quite a lot of changes I think you answered your own question in the first line there. It really depends. For example, if you want to make a copy, its going to depend on whether you have a place to copy it to, the speed you are able to copy, and your own ability. To give an example of how impossible a question it is to answer, some may be able to copy their site in less than 5 minutes, where others it might take them an few hours or so to get a copy up and running. That would test if a new install works, not if an upgrade of your platform works. One thing you need to bear in mind there is its not 'if' the server is set up in the correct PHP version. It most certainly isnt at present (4.3 would not be working if it was). Its checking to see whether it can support it.
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