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Marc

Invision Community Team
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Everything posted by Marc

  1. A ticket has been created on this for you, and someone will be in contact as soon as possible
  2. No problem. Good luck with getting the issue resolved
  3. Your admin CP is simply at /admin/ Changing an IP should not have any effect on your site being online in any way. The issue on your site there is that the system cannot access your database with the details that are in your conf_global.php file. You need to check with your hosting company why your database is no longer able to be connected to
  4. At present it is for the install as there is a bug with the installer. Once you are installed, you can switch to PHP 8 if you wish
  5. If they were both using PHP 8, you would indeed have had the same issue on both
  6. Please let us know what page that is one, and we can then take a look for you Edit: Seems you fixed it quicker than we replied 😄 Glad to see you got it working
  7. Please could you reword the original message, as Im not sure what you mean there. We are aware of an issue with PHP 8 during install, so if thats what you are using, you would need to restart that, and install with 7.4
  8. Actually both. The table itself needs the prefix changing as well. If you are having that issue, you would need to contact your hosting company for assistance
  9. That is indeed the correct way to go about it, and glad you have what you need there
  10. Thank you for adding that info 🙂 Glad we were able to find that for you
  11. Glad to hear the issue was resolved for you 🙂
  12. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  13. Hi Nathan, Just spoken to one of the developers, and we are aware of the issue. Its being looked into at present
  14. Hello, I dont seem to be able to replicate this any longer. Can you replicate still? If so, we may need to investigate this on your instance so I can get a ticket created for you
  15. Before you do provide these. We can see there the permission has been switched off there. These dont look to be post before register, unless those users have managed to complete their registration. If they have, then this could have been done regardless of that setting. If they havent, then they actually posted as guests there, and the guest permission for those forums has been removed. Guest posts for Post before register simply dont show at all unless they register
  16. As mentioned above, post before register will not allow people to complete a topic, so I suspect something else is happening here. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  17. you have a non-registerable name set as the following, that will match on that name: *ass*
  18. No. Rebuilding will not cause sending of notifications for those issues during rebuild. Only for those after the rebuild, where requested to be received by the member in their settings
  19. Please fill in the login email rather than display name, as your site requires that for login
  20. Please let us know the next time you see this happen so we can take a look while the issue is in place
  21. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  22. No. On the "Server Environment"tab, you will see "Enable template disk caching?"
  23. Do you have an example I can take a look at?
  24. Please feel free to let me (or any member of staff) know, and we can review from there. No need for the apology. Frustration happens 🙂 Glad you found the cause there
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