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Marc

Invision Community Team
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Everything posted by Marc

  1. Sounds like a template cache issue, as that would have rebuilt it. Glad to see its working in any case 🙂
  2. Bug reports would not be resolved that quickly. At quickest they would be the next version. However some items may take longer
  3. As mentioned above, you need to check your server error log and see what error it is you are hitting. Its an internal server error there, so this will be logged
  4. You would not download a theme. You would simply click to create a new theme in your admin CP. That would then be default and unaltered If users are seeing that when not logged in, but dont see an issue when logged in, you need to check permissions. That will be being shown because guests dont have access to that page https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/managing-members/member-permissions-r305/
  5. The issue is being caused by your 3rd party theme. When using a default unaltered theme, the images are present. You would need to speak to the author of your theme for assistance. @Andreas Kling Please check yours also on a default unaltered theme, as its likely the same problem
  6. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  7. Of course you can use zapier to integrate with many things. If you are looking for logins, if any of those support OAuth2, then you can use that to integrate. https://invisioncommunity.com/4guides/members-and-groups/social-sign-in/oauth-20-r349/ Other than that you would indeed need a developer. There are people who offer their services in the following location https://invisioncommunity.com/third-party/providers/
  8. It depends how many items there are at the time, and how much time it takes to go through the individual item. It can take some time at present as we have just released quite a large release
  9. Sorry, there is confusion here in what we are asking for. This is not in relation to cpanel. This is your admin control panel on your community. We need admin access in order to look at the issue.
  10. I have created a ticket for you on this, so we can get the problem resolved. Someone will be in contact as soon as possible.
  11. I dont seem to be able to replicate this. I have just edited this one no problem. Could I ask how you are editing? Click and hold the title?
  12. It sounds like everything hasnt been upgraded. Have you looked to check forums isnt showing disabled in System->Site Features->Applications? If its showing an incorrect version, please upload a fresh set of files from your client area, and run the upgrader again from /admin/upgrade
  13. Please could you provide me with more information? What issue are you having when you are attempting to upgrade?
  14. Glad to hear you found the culprit 🙂 Please ensure you report it to the author
  15. If you disable all 3rd party items and test that, do you get the same error?
  16. It depends on the browser. Please check this on safari
  17. This is not quite the same. The issue in the ops case is they dont believe they should have anything at all being mod queued.
  18. This is what happens when you answer topics before coffee. You are quite right
  19. The only way you would be able to disable search completely would be to disable content discovery. However that would disable many search areas, including streams. You would do this by removing module permissions You can disable search entirely by disabling the search module. Please see the guide below on how to do this https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/managing-members/member-permissions-r305/
  20. The fix for this has not quite made this release. It does however look to be tagged for 4.7.2
  21. I have created a ticket for you on this, so we can get you sorted out
  22. I have gone ahead and reset that for you, so you can get your testing done
  23. Please let us know if that is not the case, and provide an example so we can take a closer look for you
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