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Marc

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Everything posted by Marc

  1. Marc
    I have created a ticket for you on this, so we can take a closer look
  2. Marc
    Coupons are items you can add for your users to give them discounts. Please let us know which site this refers to
  3. Marc
    Are you using coupons at all?
  4. Marc
    I have created a ticket on this for you, as we will need to look further into what is causing these to show
  5. Marc
    I have created a ticket for you on this, so we can take a closer look
  6. Marc
    If there are items which the patch does not correct, please could you provide access? I can then get someone to take a look at this
  7. Marc
    It does indeed. You are on quite an older version there too. You would need to update to the latest release of the platform first of all, and test on a default unaltered language pack
  8. Marc
    Please could you let me know which coupon, and when this was attempted?
  9. Marc
    Honestly not sure what it is you are doing there, but you shouldnt be taking a script from the auto upgrader to upgrade. You should be uploading files and running the upgrade from /admin/upgrade if needed
  10. Marc
    There is no such shortcut at present unfortunately. I have moved this to the feedback area for you
  11. Marc
    Please provide the user ID, I can then take a look from there
  12. Marc
    Im not sure what you mean here. You would need to explain further what you are trying to achieve if you believe that will not work for what you are doing.
  13. Marc
    Yes, that would be normal
  14. Marc
    It is worth mentioning, to make sure you are using all the correct internal features first of all. Please ensure you are using hCaptcha to begin with, which was implemented to assist with this
  15. Marc
    If you are transferring data from one site to another, you could use the converters for this. You would need to ensure both sites are on the latest release
  16. Marc
    Understandable, and we will be trying to facilitate to some degree on what to do with support systems. However please bear in mind, this is a long time away yet
  17. Marc
    Please check your emails now for updates, as a ticket was created
  18. Marc
    It should be noted, that suggestions will not always make the final product, and some that do, it may be years before they are implemented die to what is involved in them. It doesn't necessarily mean they have "fell on deaf ears"
  19. Marc
    Glad you got the issue resolved
  20. Marc
    Ah, is this people who are not logged in? If so, it will be guest cache
  21. Marc
    I would need an example. Of there are no permission to post anywhere by guests, they would not be able to do so. If you can point out where you are seeing this, I can see if we can track down where for you
  22. Marc
    It could only really be device cache, as you arent seeing the same happening anywhere else. Can replicate it at present. By this, I mean if you posted something now, do you know it will happen every time? If so, please can you do this and give me a link? I can then check on my iphone here
  23. Marc
    This is not something we are likely to do. If something was breaking the site, then that really is unintentional and should be resolved
  24. Marc
    I have moved the last responses. I cannot change the author of the original topic, unfortunately. If you wish to start a new topic, I can certainly lock this one if thats more beneficial. I have also removed the posts debating where to talk about stuff. Please keep it civil
  25. Marc
    Glad you managed to get the issue resolved in any case
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