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Marc

Invision Community Team
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Everything posted by Marc

  1. Marc

    Problem

    The "This site cant be reached" issue is something you will need to contact your hosting company on, as thats the hosting itself rather than your software. With the logging out, I would ask, do you have any caching running on your server somewhere? If so, disable this and test again
  2. Just as a thought, you could use manually applied achievement badges for this. Set up a badge for "Promoted to moderator" 🙂
  3. You would need to explain a little more what you mean by its generating errors. What error is being generated? This are just names of pages, rather than errors. These also dont appear to be invision pages
  4. No problem at all, David. 🙂
  5. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  6. Its not releasing space correctly unfortunately, so yes it would be your hosting company that would correct this. I tend to see this happen more on myisam than innodb, so thats certainly something that would be worth checking too (you should be using INNODB tables)
  7. Ive tagged our developers in case it is something of interest, but from what I can see, it does seem its their issue on this occasion
  8. Very glad to hear it 🙂
  9. Please update access details on file for that user on the front end. You would need to temporarily change their login details if needed, but we will need this to test with, especially as you are using SSO
  10. I would suggest clearing your browser cache, and even testing another browser. Im actually having no issue at all with logging in there
  11. If you can provide an example user, and ensure your access details on file are up to date, we can take a look for you and see whats going on there
  12. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  13. I would just add that this is not a supported action either. So you would need to ensure you do this at a point you are willing to revert to that backup if needed.
  14. You currently have an installation under both your live and test URLs on file. Have you since managed to resolve this?
  15. Just a heads up that we have responded to the ticket there, and awaiting response from yourself. Please check your emails
  16. You would create multiple calendars in that scenario. They would then be filterable when looking at the calendar views. They aren't filterable on the overview unfortunately.
  17. We are unable to provide timelines for the fixing of issues unfortunately.
  18. That actually looks to be an error on googles side unfortunately. The tag its questioning is text and contains text.
  19. Because only some items have been posted by a group that has that tag
  20. Yes, as a topic is also a post. So you are counting the first post twice
  21. Could you please clarify where you are not seeing it change?
  22. There is no way in which to configure that list at the present time. If you wish for new types to be added, it would be worth posting up as a feature request
  23. We would not search out members with issues. You would need to tell us examples you are having issues with. While I understand it may be obvious to yourself when looking at your members, it would not be obvious without having knowledge of your site or the achievements setup intended (not the setup you have). So with an example, we can check it though, inform you why, and you can then change your setup, or we can report as a bug internally if needed
  24. I understand, however the issue there was a bug in firefox itself.
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