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Marc

Invision Community Team
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Everything posted by Marc

  1. Please update your system to the latest release of the platform. Once you have done this, let us know and we can take a closer look
  2. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  3. That does indeed seem to be caused by litespeed https://stackoverflow.com/questions/53386110/the-size-of-dynamic-response-body-is-over-the-limit
  4. Glad to hear you found the solution 🙂
  5. Ive not been able to replicate this on my end. Are able to see if anything is showing up on console?
  6. You would need to do a manual upgrade. It does need to be mentioned, we no longer support this, so if you are unsure, it may be best to get assistance. However if you want to take a look yourself, the process is Backup fully Upload a fresh set of files Upgrade your server to PHP 8 Ensure things match the requirements checker - https://invisioncommunity.com/files/file/7046-invision-community-requirements-checker/ Run the upgrader from /admin/upgrade
  7. If you are getting -200 its an error coming from plupload to state the server itself is rejecting. Check your server error logs, as it will be logged there. It may well be a break in connection if its, as you mention, people with slower connections
  8. If its still not working, you would need to contact your hosting company
  9. There are no others we provide than the stock ones unfortunately
  10. This is true, however with the value shown its probably unlikely to be this I would think
  11. Take a look at the stats section in your admin CP first of all. You may find some of the stats you need there. However something more dedicated to analytics like google analytics may be better. You can see how to do this here With regards integration with other software, you can indeed use zapier as you mentioned. Please see the following for this.
  12. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  13. If there is no permission to access the item, no emails will be sent for it
  14. Please update your admin details on file, so I can take a look. I have removed the details you added, and instead added that as a hidden note. Its not advisable to post public login details
  15. Do you know what task is trying to use that, as thats a lot of memory its trying to use
  16. Quite simply, if your hosting is not coming with the requests you would need a better host. If its coming from huge amount of requests at the same source, thats something your host should be dealing with really. You can of course block searches from guests, if they are hitting the search bar, if you wanted to do so. See module permissions here
  17. You dont have to have the tab open. If you are doing this, you would however need to do it as follows Log in as yourself Click to log in as the user Do whatever actions you need Click to switch back to your own user on the front end (this is likely what you are missing) Repeat the process
  18. Nothing at all on our end, but glad to see its working regardless. Please let us know if you have any further issues
  19. It actually adds a single record to the views table, which is counted periodically. I would suggest disabling all 3rd party items first of all, and if you are running any caching, I would disable that also for testing
  20. There is nothing to announce in terms of new features on commerce at present. These will be announced within our blogs, once we are ready to share these.
  21. I need a link to the profile that they are appearing on, and the name of the item that is appearing, so I have something to look through there. It is worth noting, you should also ensure you are using the latest release of the software
  22. Im not sure one relates to the other. You can have auto ads and still exclude usergroups
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