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Marc

Invision Community Team
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Everything posted by Marc

  1. I have created a ticket on this for you, so we can take a closer look
  2. Things should be back to normal now
  3. Yes, Im seeing issues here too. We are looking into it at present
  4. If you are unsure on how to backup, you would really be best asking this question of your hosting company.
  5. Things seem to be working well for me here at present, but I will certainly pass that on as I saw one myself a few minutes ago
  6. While I will pass on this, please post any issues relating to community hive within the community hive forums, which you can find in the following location https://talk.communityhive.com/
  7. If you edit the blog in the ACP, there is a setting at the bottom of the edit page. Or if you click "Manage blog>Edit blog" on the front end, you can set it there also. Note, you are setting to allow people to post anonymously. There is no such way to force people to post anonymously
  8. $499 a year is for our classic platform. What is it you are trying to purchase?
  9. I have done something to get this sped up for you. Please let us know
  10. The error you are getting returned is "IPS\Db\Exception: Field 'twoStep_activation' doesn't have a default value (1364)" This isnt a field from our members table, and must be coming from an old 3rd party application.
  11. That is correct, yes Kind of a double-edged sword with this one. No matter when and how we do it, someone wont be happy with it, and at some point we have to stop taking them. The reality is, if we did them both at the same time, your previous point would be even more an issue (the 2 month you mentioned there). Imagine you have a security issue. You would have nowhere to release it. Major bug? Nope. No way to release it. I understand the thought seems to be the opposite for some, but we really do think about these things. 🙂
  12. Is it showing exactly the same error? And at which point are you seeing this?
  13. I understand your disappointment there, however, I just wanted to clarify a few points there.. In terms of 'unprofessionally'. We have evaluated this internally for quite a while now. Once it was decided, we release our intentions to a focus group of people to discuss. Our intentions were released over a month ago to providers, then 3 weeks ago to let members know. We have done this, and people know it will be being removed in another months time. So there has indeed been plenty of time given on the removal. With renewals, at some point, we have to stop accepting them. After all, they will not be able to download on our site. With setting up your own marketplace, and working out how users can download the new file, I'm not sure what you mean here. If you are unsure on how to set up the Invision platform for you to sell files, I'm sure someone can point you in the right direction. However, as a developer on the platform, I would question whether or not you are unsure how to do this. I completely understand your opinion there. But while I understand the opinion, it doesn't necessarily mean I agree with them. We have worked to try and provide a way for providers to know who has purchased a file on here by way of keys. Outside of this, the intention is we are removing the marketplace and the intention is that we are no longer involved in that process. We have run the marketplace at a considerable cost to the company for quite a while. And while I understand your disappointment, this was a free service, provided at a cost to us as a company, for what is now very much the minority of customers.
  14. There should be no need to clear caches no upgrade. Something seems to have been an issue on your move there, and really you should clear cache once you have moved your site
  15. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  16. Please go to Support in the ACP and make sure nothing is showing in the mysql section. If there isnt anything showing you should be all good. In terms of that report, are you seeing any other errors in your system logs?
  17. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  18. It's the only way I can think of that would suit near to what you are looking for Going back to what you are saying there though, if you are adding this as a field on database records, anyone should be able to use it, as long as you give permission on that field
  19. Please could you just upgrade to the latest before we do anything else, and test that again?
  20. Has the new developer its under said they are having an issue seeing your purchase?
  21. Thank you for your feedback. I will pass this on
  22. Go to support in your admin CP and ensure you have addressed all other items in the mysql section. Especially if utf8mb4 is mentioned Please try yours again now
  23. Before I look further at this, could I confirm you are not logged in as someone who can see the author?
  24. I admit Im a little confused as to what it is you cant get to here. If its not present in the default theme, and it is in yours, you would remove it. And as mentioned by terabyte above, we do indeed have them show in the difference tool. We just dont have a list as such
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