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IveLeft...

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  1. Like
    IveLeft... reacted to IBTheme in Dead project copy   
    Yes, I am. 😀
    Thank you @Muddy Boots
  2. Thanks
    IveLeft... got a reaction from IBTheme in Dead project copy   
    Try Sherri - I think she is doing custom themes now @IBTheme
     
  3. Like
    IveLeft... reacted to All Astronauts in More developers leaving?   
    Just FYI, if a dev does NOT RENEW their "package" - whatever it is, the MP stuff is, apparently, automatically deactivated.
    Esther (Headstand) just let her package lapse and is renewing this week. She's not going anywhere.
  4. Like
    IveLeft... got a reaction from Grant_B in Elasticsearch Issue   
    IPS have to open an email ticket for you - @Marc Stridgen
  5. Like
    IveLeft... got a reaction from AlexJ in Cloudflare   
    If your running CSF firewall then you can enable the stopforumspam IPs in 
    /etc/csf/csf.blocklists by removing (un commenting) the # behind the last line of each block
    # Stop Forum Spam # Details: http://www.stopforumspam.com/downloads/ # Many of the lists available contain a vast number of IP addresses so special # care needs to be made when selecting from their lists STOPFORUMSPAM|86400|0|http://www.stopforumspam.com/downloads/listed_ip_1.zip # Stop Forum Spam IPv6 # Details: http://www.stopforumspam.com/downloads/ # Many of the lists available contain a vast number of IP addresses so special # care needs to be made when selecting from their lists STOPFORUMSPAMV6|86400|0|http://www.stopforumspam.com/downloads/listed_ip_1_ipv6.zip  
  6. Agree
    IveLeft... got a reaction from Yamamura in Invision Tickets not showing up in Client Area?   
    To be fair unless your a cloud customer - Its your only place for support and as I have said before you chaps may like it, think its great and productive but I from a personal perspective think its sucks.......
     
  7. Like
    IveLeft... got a reaction from SeNioR- in Cloudflare   
    If your running CSF firewall then you can enable the stopforumspam IPs in 
    /etc/csf/csf.blocklists by removing (un commenting) the # behind the last line of each block
    # Stop Forum Spam # Details: http://www.stopforumspam.com/downloads/ # Many of the lists available contain a vast number of IP addresses so special # care needs to be made when selecting from their lists STOPFORUMSPAM|86400|0|http://www.stopforumspam.com/downloads/listed_ip_1.zip # Stop Forum Spam IPv6 # Details: http://www.stopforumspam.com/downloads/ # Many of the lists available contain a vast number of IP addresses so special # care needs to be made when selecting from their lists STOPFORUMSPAMV6|86400|0|http://www.stopforumspam.com/downloads/listed_ip_1_ipv6.zip  
  8. Thanks
    IveLeft... got a reaction from AlexWebsites in Cloudflare   
    If your running CSF firewall then you can enable the stopforumspam IPs in 
    /etc/csf/csf.blocklists by removing (un commenting) the # behind the last line of each block
    # Stop Forum Spam # Details: http://www.stopforumspam.com/downloads/ # Many of the lists available contain a vast number of IP addresses so special # care needs to be made when selecting from their lists STOPFORUMSPAM|86400|0|http://www.stopforumspam.com/downloads/listed_ip_1.zip # Stop Forum Spam IPv6 # Details: http://www.stopforumspam.com/downloads/ # Many of the lists available contain a vast number of IP addresses so special # care needs to be made when selecting from their lists STOPFORUMSPAMV6|86400|0|http://www.stopforumspam.com/downloads/listed_ip_1_ipv6.zip  
  9. Like
  10. Like
    IveLeft... reacted to Dll in More developers leaving?   
    Seems to be becoming a real issue. It's a shame, as you'd think with it being so much easier to install plugins from the marketplace now that developers would benefit. But clearly there are other factors at play.
    IPS need to show their third party developers some love before the situation worsens further.
  11. Like
    IveLeft... reacted to teraßyte in (TB) Hide Quote Button from Posts   
    Sorry guys, I've been absent for quite a while but I'll be around again from now on. This modification does indeed still work with newer versions, but with the changes IPS made to the marketplace it's not possible to download it anymore.
    I've gone ahead and submitted a new version so that it's properly listed as compatible for 4.4-4.6. Just waiting for IPS to approve the change. 😺
     
    And again, sorry about the really late reply. Apart from being absent I didn't have notifications enabled either for this topic.
     
    Back to your issue. I never checked clubs (they weren't even an option when I first coded this plugin) but it makes sense because topics inside clubs are just normal topics in the end. I can think of 3 possible solutions for the next version:
    Enable showing a list of clubs in the nodes that can be excluded (but each new club would have to be added manually). Same as #1, but see if I can add a setting that automatically adds any new club in the excluded list. (I haven't checked if it's possible just yet.) Add a global setting to ignore all clubs regardless. Which option would work better for you?
  12. Thanks
    IveLeft... got a reaction from JohnCourt in Website Lagging Intermittingly   
    @JohnCourt I try and run with as minimal of plugins as possible, one forum I have is a vanilla forum (no plugins) and over the years I have learnt it pays in terms of less hassle.......
  13. Like
    IveLeft... reacted to opentype in Commerce - guests buying stuff   
  14. Like
    IveLeft... got a reaction from Miss_B in Unable to access at all   
    The only people who can help with the little information you give is Invision staff.
    Whats your website doing or not doing when you load it ? have you looked in developer tools to see the errors in a browser ? You can also turn on php error reporting on the host ? Is it shared hosting ? VPS ? Dedicated ? Has it ever worked ? Are you using plugins ? Are you using the standard theme ?  Have you just upgraded ? Is it a new install ? 
    The more info you give the better the help youll get.....
  15. Like
    IveLeft... got a reaction from Maxtor in Traffic Generator - IP.Board 4.x   
    @InvisionHQ Double Bump......
  16. Like
    IveLeft... got a reaction from Maxtor in Traffic Generator - IP.Board 4.x   
    @InvisionHQ Bump
  17. Like
    IveLeft... got a reaction from hackinOS in Can i change store from usd to vnd?   
    This may help if this is what you mean
    Set you default currency here
     

  18. Like
    IveLeft... got a reaction from Kelt0n in Moderators Permissions, Tracking and Issues   
    Agree - Make a group for Moderator permissions and assign that group to the member either primary group if you want them to be visible mods or secondary group to remain hidden
  19. Like
    IveLeft... got a reaction from SeNioR- in Can i change store from usd to vnd?   
    This may help if this is what you mean
    Set you default currency here
     

  20. Like
    IveLeft... got a reaction from Marc Stridgen in Can i change store from usd to vnd?   
    This may help if this is what you mean
    Set you default currency here
     

  21. Like
    IveLeft... got a reaction from Randy Calvert in Can i change store from usd to vnd?   
    This may help if this is what you mean
    Set you default currency here
     

  22. Like
    IveLeft... reacted to Jim M in Moderators Permissions, Tracking and Issues   
    Sorry, here in support I can only inform you on how the software operates today. If you have suggestions to change that, please post your suggestion in the Feature Suggestion forum. I would advise assigning a group to the permissions you want then assigning that to each individual moderator. The intended design would be that if you provide an individual member a moderator selection, it will indeed overwrite and group selections. If you have suggestions to change that, please post your suggestion in the Feature Suggestion forum. There is not really something for this at this point in time. There is internal discussions about permissions and making it easier to see what groups or members have access to what. However, nothing is set in stone at this point in time or can I guarantee a release point of that. Due to that, like the above, I would recommend creating a suggestion for this as well. This way we can stay on top of it.
  23. Like
    IveLeft... reacted to Mote Marketing, Inc. in IPS Products are awesome, but your support BLOWS.   
    Patrick (and Matt), this is hardly a case of "momentary frustration". I've been purchasing and using IPS products since 2007, for Pete's sake. It is an irrefutable fact that the IPS ACP now makes it (at best) difficult, and (at worst) essentially impossible to start a support ticket. It wasn't always that way. I am not a casual, ignorant or lazy end-user...as an FAA LAX air traffic controller and international aircraft accident investigator, I ran $100M+ safety-critical national airspace capital software projects, and am a highly-experienced tech dude in a hugely diverse range of disciplines by virtually any standard. I personally developed the ReachOut365 platform, which is used by some of the world's largest insurance companies, and routinely work with Fortune 500 companies. I'm not bragging; it's just the truth. If I have access to decent self-support, I can resolve 99.9% of any issues that arise. I hate having to start a support ticket and engage in the time-consuming back and forth by email dance and would much rather self-serve. I should not be penalized and jacked around simply because "the rest of the human race is stupid" (to paraphrase Patrick).
    On the contrary, with IPS, I do not enjoy such access. Your "Help & Support" pages, despite having voluminous articles, rarely enable me to solve complex issues. Many of them are hopelessly out-of-date, and refer to screens and settings (e.g., social media integration) that bear no resemblance whatsoever to the present realities. Many of them are also extremely "shallow" in terms of necessary detail as well. I fully understand how difficult it is to keep such things updated, but that is not my problem in this case (except that at the end of the day, you've made it "my problem"). On the other hand, you marketing/sales media is first-rate. It's clearly a matter of priorities.
    Furthermore, your ACP "Get Support" function explicitly and unavoidably requires the Admin to disable all third-party customizations (in order to even start a ticket). A few days ago, I did that (with extreme hesitation, and for good reason, as it turned out), and when I clicked the "Re-enable customizations" (or similar button), my custom app settings (developed by one of, if not the Number-1 IPS-savvy and experienced [non-IP employee] Devs on Planet Earth), all but one were not re-enabled, which effectively nuked my website. I had to call that Dev to have her re-enable everything, which cost me out-of-pocket). I rarely ask for support, but when I do, after spending thousands on your products over a 15 year period, it shouldn't be such an unmitigated pain in the ass. I've been told by not merely one, but several IPS-expert Developers that we've worked with (in so many words), that, "IPS products are generally really good, but their support absolutely sucks. It's not just "my" opinion...it is a widely-held truism.
    Whilst I certainly understand you guys wanting to "channel" the support process to prevent issues that can be thusly resolved (by disabling 3rd-party plugins and apps, etc.). I have better things to do than to bust your balls, but I am extremely unhappy with this convoluted and crappy support ticket process, and I am not the only one by any stretch.
    I've already paid my Developer to work around the issue that I was attempting to start a stupid support ticket about, so that's no longer an issue. We have a highly customized site that has cost me tens of thousands to develop. Much of that expense is because the IPS front-end UI is so clearly designed by Developers (rather than talented UI designers), and among other things, so profoundly inefficient (in terms of screen "real estate" usage) and un-intuitive in terms of UXI strategies.
    In all fairness, I must also say that, once a support ticket actually somehow gets through, you guys are excellent (for the most part) in resolving issues (provided they don't come anywhere near straying from your frankly draconian definition of what constitutes "covered" topics). I understand that your margins require tight control, but I feel like you guys take it to a rather absurd extreme at times. Again, it wasn't always that way. Perhaps I'm just spoiled by the polar opposite end of the spectrum, such as Rackspace's Support and documentation, which blows your doors off on its worst day. It is hardly surprising or inappropriate for a businessman who has a lot riding on this platform choice to express strident frustration at poor performance.
    Even despite the huge pile of cash I've spent to self-resolve the clumsy UI issues (in particular), I am finding myself very seriously wondering if we made a ginormous error in judgment by going with the IPS platform, and the lack of effective, timely support is no small part of that second-guessing. Could you (Matt and IPS) please consider:
    Streamlining the support ticket process. Focus a bit on bringing your Support articles up-to-date, and; Hire or contract with skilled UXI designers? Thank you.
  24. Like
    IveLeft... got a reaction from Serathy in Traffic Generator - IP.Board 4.x   
    @InvisionHQ Bump
  25. Like
    IveLeft... reacted to PatrickRQ in IPS Products are awesome, but your support BLOWS.   
    There were periods that IPS support was great but I think they got simply overwhelmed with number of support requests and increasing stupidity of human race.
    I renewed my license after few years and suddenly found out there is no more ticket support. I sometimes find IPS support kind of "hard understanding" simple things or asking too many complex questions on simple issue report.
    They work on a basis on self constructed pattern, probably as a result of past experience. Possibly it works great, however for simple matters it complicates things. Sometimes it is like writing "100 pages of documentation of a submit button".

    From my experience working with customers in my company, I must say customer from before 10 years and customer now are two different sort of person. I may only say that nowadays customer is very demanding but worst in that is fact they act as a senior but have 0 ability of doing things themselves.
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