Davyc

That sounds reasonable - but if you want an actual instance then my own issue is one to view.  Uploaded a theme, works great, then for some reason it starts acting funny and there is no apparent reason for it doing so.  Uninstalling the theme and reinstalling it resolved the issue, however I lost all my customisations in the process and had to redo them, not a major incident but one which could have been resolved with a simple reinstall of the files. I'm not sure if you're aware of this issue, but it basically meant I could not see a database in the pages app and when trying to add, remove or reposition blocks on the front page I got this error:

I understand that these irregularities may not be something that occurs frequently, but just having that little button that says 'Reapply Files' would be a boon and it would potentially cut down tickets and having to contact app authors, many of whom take a long time to respond and many are often in different time zones making any useful dialogue difficult. But thanks for offering an olive branch of hope 🙂
 

The reality is it's pretty rare that a "corrupted" file occurs with software like ours, outside of when someone is manually uploading files and they have connection issues (i.e. the connection drops mid-upload).
That said, if this is something that actually comes up we could look at a "reapply files" button for applications in the marketplace. We wouldn't likely do that unless we see material instances of this happening outside of hypothetical situations mind you, but it's not something that's a blanket "no". It is, however, something completely separate from what was originally requested and discussed.

We're not talking about forums or any of the IPS apps, it's about third-party apps and you don't always have to start with a clean slate.  I'm not talking about reinstalling database tables, etc, I'm on about the actual files that get installed on the server - this is generally where corruption or other issues can take place.  If the issue is with the database, then you may be stuck unless you know how to analyse and manipulate databases.  There are some situations where a reinstall will not work, but in general I have always found that reuploading the files of an app works.  I run a movies site and if I uninstall the app, I lose everything, if I can reinstall the files without uninstalling, I may have a lucky escape - this is what I am on about and why it was useful to have a hard copy of third-party apps.  
Not everyone knows about backups and where to find files, etc.  I'm lucky in that I can do these things (having done this and learned over the last 20 years), but not everyone can and not everyone will.  Now, if third-party apps had a backup option when they use database tables, which would change the landscape, it would be a bonus, but I can't see them doing that.  The idea I'm pressing for is to make it as simple as possible for users to fix things themselves without raising tickets or contacting authors who may take days or even weeks to respond.
It's like a lot of things in life, you fix an issue and potentially create more issues - which is why there are a lot of topics related to this subject.  The system, in principle, is good but as it stands it lacks a lot in terms of self-support.  Running the support tool will find issues with any IPS system files that may be out of order, but not third-party apps 🙂
 

This would be like taking a jack hammer to crack a nut as opposed to a simple 'reinstall' link.  I wouldn't want to take my site offline, download my database, uninstall the app, reinstall the app and then overwrite the database, make sure all was OK and then put my site back online.  Hitting reinstall to overwrite potentially corrupted files (not necessarily the database) would be so much simpler 🙂
 
You do now, that's exactly what I had to do with my theme.  I contacted the author, he didn't know what the issue could be - puzzled he was.  I did the only other thing I could think of, uninstall, and reinstall - that fixed it.

The only thing I would ask is to be able to reinstall an app without having to delete it first and thereby losing all of the data associated with the app.  This ability to reinstall could be for a multitude of reasons, but mostly if something untoward happens and the app files are corrupted.  At present this is not possible, so the ability to 'reinstall' over the top of the existing installation to correct any mishaps, errors or corruption would be a boon.  This is what we were able to do when we had a hard copy of the app files.  So, I would put this forward as a suggestion to @Charles @Lindy @Matt @bfarber as a future update to the marketplace.
I'm bringing this to the attention of staff, because recently one of my themes was throwing a wobbler and would not allow me to save block positions or to access a database in Pages.  My only resolution to this was to uninstall the theme and reinstall it, losing all of my customisations.  It wasn't something fatal to me, but it was a damned inconvenience to have to go in and redo all those changes.  A simple reinstall would have solved the issue.
So, under Installed have a link to reinstall.  This would save a lot of heartache 🙂
 
 

The only thing I would ask is to be able to reinstall an app without having to delete it first and thereby losing all of the data associated with the app.  This ability to reinstall could be for a multitude of reasons, but mostly if something untoward happens and the app files are corrupted.  At present this is not possible, so the ability to 'reinstall' over the top of the existing installation to correct any mishaps, errors or corruption would be a boon.  This is what we were able to do when we had a hard copy of the app files.  So, I would put this forward as a suggestion to @Charles @Lindy @Matt @bfarber as a future update to the marketplace.
I'm bringing this to the attention of staff, because recently one of my themes was throwing a wobbler and would not allow me to save block positions or to access a database in Pages.  My only resolution to this was to uninstall the theme and reinstall it, losing all of my customisations.  It wasn't something fatal to me, but it was a damned inconvenience to have to go in and redo all those changes.  A simple reinstall would have solved the issue.
So, under Installed have a link to reinstall.  This would save a lot of heartache 🙂
 
 

As recommended, I'm creating this topic to reinstate the option to download files manually from the Marketplace.
It's bad enough you don't allow the download of apps we purchased when our licence has expired. But, to completely change the way file downloads are handle is a little much.

Please don't get me wrong, I love the idea that we can now do it all with ACP, but you shouldn't disable/change the way that a lot of us download files for localhost setups to test our sites before going live.

Please, please, please allow the option to download files manually like we've done for so many years!
 
(Edit: Happy 600 posts to me, woo!)

First time I've really seen the new sidebar topic summary in action. Works really well especially on multipage threads.It gives a real flavour of what the thread is all about.

 
Just a thought on this, it works so well that I am wondering whether something similar couldn't be used in topic lists. I've got a feeling it would do a better job than what we currently have:
 

 
 

Just took a look in the API and it can return the English name of the language:

I'll add a setting. Probably this will not the ideal for everyone.
-----------------
EDIT:
Something like that:

It's enough just to run the support tool to rebuild the language data store file after update.
 

Unfortunately GENRES do not provide an English name.

Some simple steps to try if you haven't already tried them:
1) Check all permissions for groups
2) Check all permissions for the apps
3) Run the support tool to clear the cache
4) File a ticket with support if all the above do not help
Without more information it becomes difficult to track down 🙂
 

I can take a look but one thing I’ve learned is that TMDB does not use data from their API on their site. @Davyc can confirm that. We ran in some situations that the data provided via API is not the same from their website. 

I believe that most people do understand that you're not disagreeing with what the responses are to your situation, but you don't seem to appreciate that there is nothing you can do and there is nothing to be gained by continuing with this line of response.
There's nothing you can do, nothing Invision can do and nothing that anyone else can do. So rather than keep rehashing your disappointment and asking other developers what their stance is, just accept that the developer of this app has said it will be updated as and when time permits.  
Just let it go and be patient or look elsewhere to fulfil your needs.

In my experience, those expectations are reasonable but unrealistic. There are so many plugins and themes that were never updated that we could write a telephone book with the list... 

How can they when it's the developer's product? It's up to the developer whether they update or not, or even continue with any kind of development. I know this is not what you want to hear, but that's the way it is.  If the developer decides to drop a product, paid or not, then that's the developer's choice not Invisons.  That's the price we pay, in more ways than one, when we become dependent on 3rd party apps 🙂
 

I too purchased this, and it was a great app. 
TheJackal: I think you should add a renewal scheme to this app, I'm sure most people who've purchased this app would approve. whenever a new version of ipb comes out, it's a "P.I.T.A" for customers to have to give up the app. We understand that renewing it takes time and work, so it makes sense to add the renewal option, so that there's some incentive for you too, so please consider it. 

Yeah I agree.  The trend is obvious that mobile is becoming the majority of users.  Like it or not.  Google even has "mobile first" indexing that prioritizes that as a factor.  They saw the trend years ago.  Some legacy power users may be desktop only but there is a HUGE # of mobile power users that exist too...
Bottom line... I LOVE desktop for all the "stuff" I can see at once.  It's faster.  It's better at displaying content.  BUT... It's not how the large MAJORITY of people consume information anymore.  We must adapt.

75% of sessions on my forum are from non serious users.
Damn kids with those new things called smartphones, right?
Reading text using a small screen?? ABSURD! 
Believe me, It wont take long until they start reading books that aren't made from paper. What kindle of world is that?
 

I don't believe that today's users don't have the time - they have as much time now as they did in 2000.  The differences between then and now are threefold; 1) Most users now rely on mobile phones for Internet access, this makes it difficult to enjoy the full-on effect of a forum platform. 2) The Internet is dominated by the likes of Facebook and Twitter which are wholly mobile phone friendly.  3) People are lazier today and want instant gratification and can't be bothered (not that they don't have the time) to work through a system of menus.
IPS is never going to be able to fully compete with FB and Twitter et-al, when their system is not really suited to mobile phone use - it is useable, but people are lazy and lack the motives to use the menu systems - which are very easy to use when it all comes down to it.  It's sad, because the very people that IPS customers want to attract are missing out on so much because they can't be bothered to navigate a menu system.  So, the question is whether it's IPS or people that are at fault.  My money is on people.  Sure, there is more than can be done to streamline 'some' areas, but it is what it is, and you can't make a square peg fit into a round hole (unless you take to brute force lol).
This is really a circular argument because there is no quantifiable answer to the people problem.  In order for IPS to mitigate the people problem, they would have to completely redesign their software and it would no longer be a community suite, rather it would be more of a FB or Twitter clone and another like that would be one too many.
The simple answer would be not to use IPS if it doesn't fulfill your needs.
🙂
 

I don't believe that today's users don't have the time - they have as much time now as they did in 2000.  The differences between then and now are threefold; 1) Most users now rely on mobile phones for Internet access, this makes it difficult to enjoy the full-on effect of a forum platform. 2) The Internet is dominated by the likes of Facebook and Twitter which are wholly mobile phone friendly.  3) People are lazier today and want instant gratification and can't be bothered (not that they don't have the time) to work through a system of menus.
IPS is never going to be able to fully compete with FB and Twitter et-al, when their system is not really suited to mobile phone use - it is useable, but people are lazy and lack the motives to use the menu systems - which are very easy to use when it all comes down to it.  It's sad, because the very people that IPS customers want to attract are missing out on so much because they can't be bothered to navigate a menu system.  So, the question is whether it's IPS or people that are at fault.  My money is on people.  Sure, there is more than can be done to streamline 'some' areas, but it is what it is, and you can't make a square peg fit into a round hole (unless you take to brute force lol).
This is really a circular argument because there is no quantifiable answer to the people problem.  In order for IPS to mitigate the people problem, they would have to completely redesign their software and it would no longer be a community suite, rather it would be more of a FB or Twitter clone and another like that would be one too many.
The simple answer would be not to use IPS if it doesn't fulfill your needs.
🙂
 

I reckon you are looking to create a Utopian type site where all negativity is banned regardless of whether it's warranted or not.  It akin to "I like your point of view, as long as it's my view too".  Good debate is rarely polite or kind, the essence of rationalised negativity promotes thought and often refers people to re-evaluate their stance in whatever the debate is about.  If you remove that element, then you will just have a site full of sheep with no room for the occasional bad egg and everyone who has a different point of view will be barred from asserting their views. I doubt that I would appreciate being a member of such as site and this opinion would most likely see me being penalised as it could be viewed as being unkind 😉
On the process of asking for such a plugin, this topic would be better placed in the Marketplace Customisation Requests forum.  This not something I believe would sit well in the core whether it was optional or not; there are more imaginative ideas for core features.

I believe you need to measure the responses you are seeing on your forum; for example, are you seeing an increase in disrespectful responses in your content areas?  If you are, then use the tools you have, to rein in the offenders.  If not, then your idea becomes a moot point as it negates the need for such a tool. I understand where you are coming from, but if this is because of a few members not following the rules, why think of putting such a block to posting into place rather than just dealing with minority offenders?
For example, let's assume you have this check box in place, and someone decides to ignore the 'kindness' aspect and post a really nasty response to someone else's comment or post.  What would you do? Warn the offender?  Ban him/her? Penalise them in some way?  Do you see the redundancy of this application? You would need to use the tools that are already at hand. Just look at what is currently available, report post, warning system, reactions, post moderation - and some I can't think of right now.
You just need to remind people that they are guests on your site and should follow whatever rules or guidelines you put in place. If they don't want to play by your rules kick them out. 🙂
 

if things get out of hand, let them know that the team will be watching closely:
Or even use the new 4.5 thing: Per Topic Post Approval.

@breatheheavy

Maybe instead of going this route, you can simply create a banner that you could place on your forum, basically reminding people to be kind to others when posting, see if that helps to make a difference at all. As @Davyc mentioned, let them know a good heated debate is always welcomed, just for them to remember to stay respectful.

If people are using the Members Shop system, maybe try a 'Random Act of Kindness' yourself, and tell people you will go around the forum and donate points to people who you feel are posting in a way you appreciate.

There are literally tons of things you can try to increase the good vibes on your forum, if you are willing to. Just curious, percentage wise, about how many of them are posting negative or offensive content? I know you have a good size community.

Therein lies your problem. 'you think it would enhance your forum' - have you asked your members what they think of this solution towards politeness?  After all, asking on here is one thing and you have had your responses from a few who have taken the time to respond, but what about your members? They are the ones who are going to have to live with this if you are able to implement it.  I believe their feedback would be more valuable to you than any on here.
As for this idea to stop people in their tracks and make them think before they post, it has the potential to stifle their desire to respond; emotions and passion are essential to good debate, these elements are what 'make people think' - this doesn't mean they have to be offensive, that's what your rules are there for, to remind them what is and isn't permissible. If anyone steps over the line, then you and your moderators are there to step in and do the job you're there for.  You have an inbuilt warning system, use that instead of penalising the many for the transgressions of the few.
Personally, if this was implemented in the core and it was not optional, I would go elsewhere for my community software.  I would not impose this on my members, but as I mentioned in an earlier post, it's your site, your forum, you do as you think best, but this is definitely not for the core, ask a developer to make this plugin/app for you, but I really would ask your members first if they believe this to be a good idea.  Do a poll, so they don't even have to say what they think 🙂
 

Therein lies your problem. 'you think it would enhance your forum' - have you asked your members what they think of this solution towards politeness?  After all, asking on here is one thing and you have had your responses from a few who have taken the time to respond, but what about your members? They are the ones who are going to have to live with this if you are able to implement it.  I believe their feedback would be more valuable to you than any on here.
As for this idea to stop people in their tracks and make them think before they post, it has the potential to stifle their desire to respond; emotions and passion are essential to good debate, these elements are what 'make people think' - this doesn't mean they have to be offensive, that's what your rules are there for, to remind them what is and isn't permissible. If anyone steps over the line, then you and your moderators are there to step in and do the job you're there for.  You have an inbuilt warning system, use that instead of penalising the many for the transgressions of the few.
Personally, if this was implemented in the core and it was not optional, I would go elsewhere for my community software.  I would not impose this on my members, but as I mentioned in an earlier post, it's your site, your forum, you do as you think best, but this is definitely not for the core, ask a developer to make this plugin/app for you, but I really would ask your members first if they believe this to be a good idea.  Do a poll, so they don't even have to say what they think 🙂