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Randy Calvert

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Everything posted by Randy Calvert

  1. Randy Calvert
    If IPB is reporting 7.4.3, it's what PHP is actually running for the site. Your host is running multiple versions of PHP and needs to properly switch your specific instance to 8.0. If you want to test this outside of IPB, you can create a phpinfo file... https://www.hostinger.com/tutorials/how-to-create-phpinfo-file https://kinsta.com/knowledgebase/phpinfo/ This will tell you what version of PHP your specific site is using and what PHP modules its loading.
  2. Randy Calvert
    This seems similar to another issue that was reported earlier and has been noted as fixed in a later release.
  3. Randy Calvert
    Feel free to make the suggestion in the feedback forum. However… this is a hosting issue. You need to find a host that does not limit your mail.
  4. Randy Calvert
    How much storage are you actually using? It technically works, but the APIs had been slower in my personal experience. I would see gallery uploads randomly timeout, etc. Unless you have tons of external storage, I would most likely just use S3 and put CF in front of it as a CDN so that you dramatically reduce your AWS bandwidth. I would also make use of the S3 intelligent tiering to reduce cost of storage that is rarely accessed.
  5. Randy Calvert
    I would suggest changing your email address on the file in the client area to something not on your domain (yahoo, gmail, etc). THEN send the email to support with the changes you need done for MX and TXT records. Once it's updated, you can change it back to your long term domain.
  6. Randy Calvert
    Either you need to get a hosting provider that does not limit the number of emails you send per hour, or you need to get an external mail provider that allows it (such as Sendgrid). Unfortunately this is a hosting issue, not an IPB issue.
  7. Randy Calvert
    In the ACP, there is a list of tasks. Those tasks run on different schedules at different intervals. When the cron is processed, it runs through the list of various tasks. It looks at when it's next scheduled to run and if that time is in the past, it runs it and updates the next run time to be at the next time defined by the frequency. If the time has not occurred yet, (meaning the next scheduled run time is still in the future), it skips over it. I would first confirm your web cron is actually working. I would also confirm if it's making remote calls instead of being done locally that your server's firewall is not rate limiting it or blocking it in any way. (If you're making the request EVERY MINUTE, some firewalls might see that as an attack and try to limit what it can do.) I would also suggest looking into if your hosting service provides the ability to run cron jobs locally. It's generally MUCH more reliable than externally triggered crons.
  8. Randy Calvert
    This sounds like an Authy account issue. It’s saying you are not entitled to send text messages. That would be something you need to ask Authy about.
  9. Randy Calvert
    I’m glad you got to the bottom of the problem!
  10. Randy Calvert
    Wrong forum. 🙂 Regarding it disappearing… does it show up as being available to install from marketplace? If you notice the expiration date it says 2023. The pending renewal is because you clicked the renew now button. You don’t have to pay it unless you want to extend the term further.
  11. Randy Calvert
    While I can’t help with the request, I just wanted to say hello to a fellow neighbor in the Alexandria, VA area. 🙂
  12. Randy Calvert
    I'm glad you got to the bottom of it! Mind sharing what the issue was for others that might end up searching similar issues later?
  13. Randy Calvert
    A couple of ideas to enhance the events feature: On the day of the event, it would be cool if there was a way to promote that event more. Automatically being able to schedule an announcement or a alert XX minutes before the event takes place. In the Upcoming Events widget, add a "Happening Now" call out and a link to join the event. Add the ability to automatically remind folks via email or PM of the event.
  14. Randy Calvert
    Just making sure @FM Graphics saw Jim's note to make sure he/she gets help in a timely manner. 🙂
  15. Randy Calvert
    The command line is different than the interpreter that can be loaded for the virtual host. Since you have multiple versions of PHP installed, you need to tell your server which one to use for your site.
  16. Randy Calvert
    Have you tried disabling your third party resources (applications and plugins) and then trying to replicate it again?
  17. Randy Calvert
    If you're meaning for Invision's CiC offerings... check out: https://invisioncommunity.com/legal/hosting/#pbu
  18. Randy Calvert
    Yes. See: In order to run the latest version of IPB, you need to be on either PHP 8.0 or 8.1. 4.2.x only supported 7.x. So you'll need to make sure to have your PHP updated and that you have all of the dependencies installed. Use that script while running PHP8 to make sure you're not missing any modules, etc. Once done... make sure all of your resources are updated for 4.7 (or disable them). Download the IPB files from the client area and upload them to your site. Then run domain.com/admin/upgrade. Don't try to use the automatic updater as you will have problems because 4.2 won't run on PHP8 and 4.7 won't run on PHP7. So just upload all of the 4.7 files once you're site is on PHP8 and do the manual upgrade process.
  19. Randy Calvert
    It looks like its working for me when I access your site. Try having him use a different browser and test. I expect you'll find it works. If so, he can try clearing his Opera browser cache and trying it again.
  20. Randy Calvert
    The community and staff are happy to help. 🙂
  21. Randy Calvert
    In the worst case scenario, you may need to manually update the software by downloading it from the client area and uploading it to your site (then visiting domain.com/admin/upgrade).
  22. Randy Calvert
    I was thinking if it was removed afterwards.
  23. Randy Calvert
    This is hard to respond to. IPS does not support directly making changes to the database. If you disabled the default login module and if you only have a third party login module available as login method instead of any of the default ones provided by IPS, there is not a lot that can be done outside of working with the resource provider. Even if you switched back to a default login method you would not have a valid local user account available to login with.
  24. Randy Calvert
    Login to the Marketplace account management area at: https://invisioncommunity.com/clients/purchases/ Find the outstanding invoice there and pay it. 🙂
  25. Randy Calvert
    Also... earlier you mentioned.. When that happened, before restoring did you try enabling recovery mode to get back online?
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