Hello,
Users of our forum are reporting seeing error 500 blank pages when accessing a specific forum category, Sass Wire Saloon (https://forums.sassnet.com/index.php?/forum/16-sass-wire-saloon/). They appear to be able to see everything fine if they are logged out and browsing as guests. However when they login, they can see all other forum categories fine. But when clicking to navigate within Sass Wire Saloon, they see an error 500 blank page.
Users who have reported this are using various devices and browsers. We have not been able to reproduce the issues they've experienced, but many users have complained about this. Comparing Sass Wire Saloon to other forum categories, we could not see any difference in admin config.
Here is a thread that explains what the users are experiencing very well: https://forums.sassnet.com/index.php?/topic/340654-sass-saloon-access-difficulties-iphone-14-miscellaneous-problems-merged/&do=findComment&comment=4383668
Could you please assist, thank you.