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Randy Calvert

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Everything posted by Randy Calvert

  1. Randy Calvert
    You can’t just use your normal Gmail username/password. You have to create an app specific password. Gmail blocks these requests. https://support.salesmate.io/hc/en-us/articles/360004467631-Sign-in-using-App-Passwords-Gmail-SMTP New Gmail accounts by default require 2FA which obviously does not work out of the box with SMTP.
  2. Randy Calvert
    It means you are either running an older version of IPB or you are running a 3rd party resource that is not compatible with PHP8. What version of IPB are you on? If it’s one of the 4.7 releases, try running recovery mode. It will disable all third party modules so you can get back online. (Once you run it, you’ll need to remove the code to turn it on.)
  3. Randy Calvert
    There are a few reasons this could be happening... If you had a bad cookie path in your conf_global.php could be one. But in addition to that... in another thread, you also mentioned recently adding Cloudflare. If your Cloudflare caching rules are not setup correctly, that could be causing the issue as well. You might try turning Cloudflare to development mode and then clearing it's cache. If the problem suddenly fixes itself, your problem is in your caching setup.
  4. Randy Calvert
    Which are you specifically referring to? The avatar image or the cover photo? There are two user-generated photos that are shown on the profile page... their avatar (which is shown across the suite in many different places) and the profile cover photo which is shown on the profile itself as well as the profile hover card.
  5. Randy Calvert
    Not sure what you're asking here. If you're asking about a spoiler button to show/hide content, goto ACP > Customization > Editor > Toolbars Add the button that looks like an eye. It will add a spoiler button. But that will just toggle the content to be hidden/shown. You can't say only show this content to logged in members... you would need some sort of custom third party modification to do something like that. The only want to change the profile image size is to edit your theme. If you hover over the person's avatar or their username itself, you'll see their profile card which will show their reputation. (This is done without needing to visit the profile itself. Just hover over their name.)
  6. Randy Calvert
    But it does help you know if certain areas need further investigation. Remember... with the move to the latest version also involved an upgrade of PHP from 7.x to 8.x. That was a HUGE change and while certain things may not be broken (meaning your site is offline), it could take more resources under PHP8. My suggestion was around verifying any third party resources/code is actually optimized under PHP8. I would also look to make sure have looked at optimizing your Apache/PHP setup itself... for example looking at max client settings, changing the PHP mode (or optimizing PHP-FPM settings which could be very impactful).
  7. Randy Calvert
    Out of curiosity, what does the load look like when third party resources and/or custom widgets/blocks are all disabled? I’m wondering if there are any that are not playing nice in PHP8.
  8. Randy Calvert
    In a default/vanilla version of IPB, there is no concept of a maximum number of attachments. You might want to try turning off Kitchen Sink for a few minutes to see if it goes away when it's disabled. If so, that's your problem. If not, you might want to go back and disable ALL 3rd party resources and then turn them on one by one until you find the culprit.
  9. Randy Calvert
    It’s not a “you” thing or intentionally ignoring you. Staff GENERALLY don’t comment on most feature suggestions. (Scroll though this forum and read some if you don’t want to take my word.) They do look here, read everything and get inspiration and take down trends with the types of requests. They might chime in from time to time here, but don’t expect to see them responding here like in the main support forum where they’ll address every single thread.
  10. Randy Calvert
    I believe that was by design. You are ignoring the messages only from that person. That means replies others make are not subject to the same ignore restriction. A staff member can confirm, but my guess based on the fact there is already a message showing the OP is ignored is that was intentional. As a result, it would be working as intended. That if you want to suggest other logic, it would be best proposed in the Feedback forum. But again, I’m not IPS and don’t speak officially for them… so I’ll slink back in my corner and have a drink. 🙂
  11. Randy Calvert
    Neither of these are possible in the base software. You can look in the Marketplace (https://invisioncommunity.com/files/) to see if there is anything that exists today that could provide this functionality. If it doesn't, you can make a request in the Marketplace Request forum (https://invisioncommunity.com/forums/forum/506-requests/)and potentially hire a 3rd party developer to create the functionality for you.
  12. Randy Calvert
    You would want to upload ALL 4.7.7 files. Don’t mix/match. After you upload the 4.7.7 files, go to yourdomain.com/admin/upgrade to manually upgrade to the latest version. 🙂
  13. Randy Calvert
    What I'm trying to figure out is how this is a critical issue. It might be something that could be improved in the UI, but generally when there is a "critical" issue it either means the site is offline with no workaround to get it back online, or that there is a security vulnerability that has already been exploited or could be exploited that results in a hack or data loss. It sounds like the issue is reported and will be looked at further, but it appears to be far from a critical issue.
  14. Randy Calvert
    You might want to post in the official support forum. This forum is more about peer to peer assistance in configuring your server. This sounds like you're having support issue and need staff help. https://invisioncommunity.com/forums/forum/497-help-support/
  15. Randy Calvert
    Well, think of it this way... if your site is online, it can't be THAT bad. With that being said... you want to address as much as possible to protect your site and ensure the best experience possible for your users.
  16. Randy Calvert
    As you enable any resources, I would do them one at a time. That will help you figure out if there is a problem and if so, exactly where the problem is at. 🙂
  17. Randy Calvert
    I've been a bit of a task driver lately. 😇
  18. Randy Calvert
    And just to provide context... the "password" field can be used anywhere you don't want the input displayed back to the user. For example, if they were entering a Social Security number or any other sensitive field. It's just a display mechanism.
  19. Randy Calvert
    Downloads does not have the ability to password protect files. Extra fields are used across the suite... The password field simply takes whatever is entered into the form and displays *****'s as you enter it. The actual entered value is stored in the record (instead of ****'s). It does not actually add the functionality to password protect a file. I believe you would need some sort of 3rd party modification to support this.
  20. Randy Calvert
    You can't use the IPS 4.4 default theme. It's missing a bunch of stuff that was introduced in later versions. You would need to use a new unmodified 4.7 theme and customize it to look whatever way you want. The above guide walks through creating a new theme. Essentially you're just going to go to: ACP > Customizations > Themes Then click on "Add Theme". You'll make it the new default front end theme which will then be used by all members. You can also find other themes in the Marketplace that you can install (such as dark themes created by others). ACP > Marketplace > Themes > All Themes
  21. Randy Calvert
    Given that no one else can duplicate it, it looks to be something unique to your setup. (Either in your theme, third party resources, server setup, etc). So not sure it would make sense to push to everyone given no one can duplicate it and there are no others reporting similar issues.
  22. Randy Calvert
    That's typically an issue with your theme. I would suggest switching to a new/clean default theme to confirm. If it fixes the problem, it's something in your theme and you would need to either work with whomever provided your theme for an update or review the changes between the themes to fix it. Check out the following for help with updating themes.
  23. Randy Calvert
    Personally I’ve standardized on IPS for managing accounts. I’m trying not to deal with extra signin options or integrating with yet something else that can change or break over time. If I can bring enough value to my content, people will sign up. I don’t need to integrate something else. Regarding themes… there are enough providers out there today I can engage with for a quality product. I would also love a private forum that provided early previews, roadmap type discussions, etc. Basically I’m looking for IPS to fill the things I can’t already get elsewhere.
  24. Randy Calvert
    Clear your system cache in the support section of your ACP. After installing an update like this, you’ll have a new font file and your system cache may not have updated to reflect that.
  25. Randy Calvert
    Put your site in development mode, clear the CF cache, then run the test again.
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