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Randy Calvert

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Everything posted by Randy Calvert

  1. Actually I just looked at the page source... the broken image on that page is because of a 404. https://www.enotalone.com/uploads/monthly_2022_01/x977729E5-1DC6-40AE-8ACC-BE6316B598C3.thumb.png.116b1056940582a012c9940a4466c4ad.png.pagespeed.ic.sMdM5KcmmA.png it looks to be a problem with mod_pagespeed. This is a 3rd party server module outside of the IPS software. You would need to either disable mod_pagespeed or work with your host to troubleshoot it. mod_pagespeed serves different content to different browsers. This is why it's not happening across the board. I confirmed it's happening on not just iOS, but also on Safari on my MacBook Pro laptop. It appears to only be serving that version of the image to ANY Safari browser as it did not occur on Chrome.
  2. Once those are disabled, don't forget to clear cache on the device to confirm it does not keep trying to load a bad cached version! 🙂
  3. Scenario: In Gallery, an album is owned by MEMBER1. If that album is set to allow others to upload, any files uploaded by someone else show up in the activity stream as being added by MEMBER1. Steps to Reproduce: Create an album. In the album preferences, set "Submissions" to "Anyone can submit to this album". Upload an image into the album. (Note the user that owns that album and that first image) Confirm in the activity stream the ownership. (It will correctly report MEMBER1.) Login with a different account (MEMBER2). Upload an image into the album created earlier (owned by MEMBER1). Confirm the image is owned by MEMBER2. (this is correct) Look at the activity stream. All images are reported to being added by MEMBER1 even though MEMBER2 added an image. This also happens even weeks later if MEMBER1 has not logged in or done any activity in the album. It LOOKS like any activity in the album done by someone else is attributed to the album owner and not the image owner within the activity stream.
  4. Issue a warning to the member. One of the behavior actions that can be applied with the warning is to moderate the posts. There is no default feature to one click moderate a member. You would need a plugin to accomplish this. You can also post in the feature suggestion forum if you would like to suggest a change.
  5. You knew the terms before you bought the software. Features such as marketplace, spam prevention, etc are not provided to inactive licenses. The code you had through your active license period continues to work as-is including plugins. There are other software companies that actually not allow you to even run the software at all if a license expires.
  6. Have you submitted it as compatible with 4.6 for approval? Generally it takes several days to be reviewed for it to make it through the approval process. In past experience, it's taken anywhere between 2-10 days for a submitted change to be approved.
  7. Then unfortunately there is no default/out of the box method of restoring all of the posts to users. The new board has no concept of the duplicate users being a different account. As far as IPB is concerned, it's all one account. Sorry. 😞
  8. You need to have mod_rewrite enabled on your server. If it’s enabled, you can turn on Friendly URLs. Search the ACP for “friendly” and you’ll find it. Enable both friendly URLs and rewriting requests. You’ll need to download a htaccess file and upload it to your document root (under public_html typically). Rename it to .htaccess (with the period up front). You might need to rebuild your system cache but in most cases not. Start clicking around and you should see URLs being rewritten.
  9. Have you ensured that times show up in the correct time zone in non-IPB files? For example what happens if you create a file like time.php with the following contents: <!DOCTYPE html> <html> <body> <?php echo "The time is " . date("h:i:sa"); ?> </body> </html> I'm wondering if it's a server-based config issue. Check that file on all 3 hostnames and see if there is a difference.
  10. You have a license for the site running it now. Not a license to run it anywhere you want to. If you're installing it anywhere you want, how do we ensure developers are properly compensated for multiple instances of their work being used and needing to support multiple instances of it?
  11. Error code EX1194 means the files for an upgrade are present, but the upgrade itself was not run. So you might want to run the updater.
  12. In 95% of the cases that I've seen previously where someone knows the username/password is correct, they did not link the username/password as being associated with the database (as Mark suggested earlier). I would honestly start there first.
  13. To add rules, go to ACP > Members > Achievements > Rules. Click on the "Create New" button. You can define the condition in which to award rules. People that match the criteria going forward will receive the badge automatically. If you want people who already match the condition to be awarded the badge, you will need to rebuild your achievements. Regarding deleting a badge, for badges that are awarded via rule there is no way that I'm aware of that will let you manually remove it from one person. You would have to remove the badge from everyone.
  14. There has not been anything announced that would relate to this.
  15. You would want to post the suggestion in the feedback forum so that it can be logged for later consideration. I believe content can be unarchived. You might try unarchiving content, recount, then archive again. That should work until you end up with another manual recount.
  16. Also Marc… do the calls to access Marketplace happen with curl? In addition to possible outbound firewall restrictions, I was wondering if it could be a system issue with not being able to make the request.
  17. Try rebuilding the system cache and then clearing the browser cache. In most cases, that fixes the problem.
  18. IPS Community Suite 4.6.7 Released 10/12/2021 Key Changes This is our October monthly release. Additional Information Core Added Zapier Support for self-hosted licenses.
  19. It is recommended by Invision to store information regarding FTP/SFTP and ACP login to our communities in order for IPS staff to be able to more quickly provide support when needed. I understand and support this as I appreciate being able to reduce the amount of time going back and forth trying to get access. However I would like to see IPS add additional controls on how it accesses our sites. For example: IPS staff ask us to disable 2FA for an account used by support. This literally opens a back door to our site. We should not be forced to enable/disable 2FA access for IPS to provide support. There are ways to staff to be able to share a 2FA token. We could technically create a second Admin group that does not require 2FA access, but again it opens an avenue for an attacker to potentially work around the existing controls. IPS does not support password-less FTP/SFTP access. Passwords are a huge security risk. They open the door to brute force attack unnecessarily for those who choose a more secure method of using keys. Please consider allowing us to store a key file for access instead of just a password. I understand not everyone needs/wants the additional layers of security, however I would hope IPS would be willing to consider supporting additional these additional capabilities for those that do add additional layers of controls to their community.
  20. Hi Jim, Can you test ACP one more time? I've created a new group and given it unrestricted ACP access. I've set it as a hidden group and made sure 2FA was disabled. In the mean time, I'll create a feature suggestion regarding 2FA for support however as it's a bad idea to reduce security to allow access.
  21. IPS Team... Could someone test both ACP and SFTP access that I have stored for the active license please? I want to make sure the credentials and firewall rules are valid before I'm in a situation where I actually need help. Thanks!
  22. Did you check your spam folder by any chance?
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