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Morrigan

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Everything posted by Morrigan

  1. Morrigan
    Bugs should be reported via a support ticket.
  2. Morrigan
    Then the only course of action would be to submit a ticket. It could very well be accidentally hard coded.
  3. Morrigan
    Did you clear your cache after you changed those 2? It could be cached.
  4. Morrigan
    Try clearing your cookies for IPS and log in again? I don't have that issue.
  5. Morrigan
    Use the ban settings.
  6. Morrigan
    Yeah. When you do it for that member it will give you the option to recount JUST that member or recount ALL members post counts.
  7. Morrigan
    Its a per group setting @MrFragicide
  8. Morrigan
    https://invisioncommunity.com/clients/purchases/ Its Manage Purchases in the header menu above the Marketplace.
  9. Morrigan
    Even with the Cron it will not trigger the member save action. That's why I had you run the post count update. That forced every member to be re-saved which means that the group promotions ran for each member as it updated their post count. This means group promotions runs on login, on logout, when they update their profile, when they post etc.
  10. Morrigan
    The post counts don't matter in this situation but it triggers the promotions rules last I remember. @bfarber can say for sure but I swear that's a thing. Just go to 1 users profile and click the button to recount their posts and then choose to recount all users posts.
  11. Morrigan
    So the rule looks fine. If they are a member Trial Member they are moved to test however I'm not seeing the "time frame" for member joined. Regardless, IIRC promotion actions for accounts aren't triggered unless there is a change to the account (logging in, logging out, post count update etc). You can forcibly trigger this for existing users by recounting the post counts for the existing users.
  12. Morrigan
    Can you send that in screenshot form?
  13. Morrigan
    Can you take screenshots of your rules and what order they are in?
  14. Morrigan
    Which part isn't working? Moving them to the expired group or moving them out of it?
  15. Morrigan
    Did you try to run the support tool? It could just be a caching issue.
  16. Morrigan
    No. That means you had a custom theme. So when it upgraded it didn’t overwrite your custom theme and so the new changes weren’t applied.
  17. Morrigan
    If you tap the “menu” button (the three little lines) it has alerts and Pms in there. If you don’t have that then you may want to check the default theme.
  18. Morrigan
    You should submit a ticket.
  19. Morrigan
    I’m assuming you mean the check box in the top of posts. It sounds like a theme issue. If not? Delete was moved into the little ... menu.
  20. Morrigan
    Well that sounds like post before register but their replies won’t show until they have registered so if they are showing up it sounds like a permissions issue. Screenshot the permissions for the forum in question.
  21. Morrigan
    This is considered an upload.
  22. Morrigan
    .ipsReact_button { filter: grayscale(50%); } That SHOULD fix it.
  23. Morrigan
    You would need to edit your language strings. Customization > Language > Translate
  24. Morrigan
    They are a per group setting:
  25. Morrigan
    Wow! Talk about a blast from the past... Holy hell. I gave up and just decided it wasn't worth it. Plus I no longer use comments as much as I use reviews.
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