NZyan Posted September 12, 2022 Share Posted September 12, 2022 On 9/5/2022 at 9:14 AM, Marc Stridgen said: This being the case, you would need to take this up with your hosting provider unfortunately Hm, any hints which points to check? Link to comment Share on other sites More sharing options...
Marc Posted September 12, 2022 Share Posted September 12, 2022 29 minutes ago, NZyan said: Hm, any hints which points to check? Unfortunately, without investigating, it would be impossible to say. That would really be an investigation for your hosting company. Link to comment Share on other sites More sharing options...
Andy Millne Posted September 16, 2022 Share Posted September 16, 2022 Which version of iOS are you using? I'm not able to replicate this in my development environment with new photos taken with an iPhone 13 running iOS 16. I am however able to replicate it with the images in the portrait.zip file in this topic which suggests the problem is likely with the images themselves. Link to comment Share on other sites More sharing options...
Genestoy Posted September 20, 2022 Share Posted September 20, 2022 After all these years users with iphones uploading pics are still upside down, just happened on my forum again and exif is enabled with PHP 8.0 SJ77 1 Link to comment Share on other sites More sharing options...
Clover13 Posted May 17, 2023 Share Posted May 17, 2023 Sorry to bump an old topic but members running into this. Images flipped 180 degrees. IPS 4.7.10 BrowserSafari 15.6.1 on iPhone Mozilla/5.0 (iPhone; CPU iPhone OS 15_6_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.6.1 Mobile/15E148 Safari/604.1 Link to comment Share on other sites More sharing options...
Marc Posted May 17, 2023 Share Posted May 17, 2023 Have you checked to ensure that you have the exif php extensions running? Link to comment Share on other sites More sharing options...
Clover13 Posted May 17, 2023 Share Posted May 17, 2023 4 hours ago, Marc Stridgen said: Have you checked to ensure that you have the exif php extensions running? Yes it is, and this particular image was a JPEG Link to comment Share on other sites More sharing options...
Marc Posted May 18, 2023 Share Posted May 18, 2023 I would need to see a link to the item itself in order to advise on this Link to comment Share on other sites More sharing options...
Michel_72 Posted Sunday at 10:59 AM Share Posted Sunday at 10:59 AM (edited) Iphone image, falsly rotated, gd, imagick, mbstring and exif installed and working correctly: https://www.sat4all.com/forums/topic/381800-test/ Edited Sunday at 10:59 AM by Michel_72 Link to comment Share on other sites More sharing options...
Marc Posted Monday at 07:16 AM Share Posted Monday at 07:16 AM Please could you also zip and attach the original image here, so I can take a look at what it contains Link to comment Share on other sites More sharing options...
Michel_72 Posted Monday at 07:18 AM Share Posted Monday at 07:18 AM As it contains sensitive location info, I'll send it to you directly. Link to comment Share on other sites More sharing options...
Marc Posted Monday at 07:33 AM Share Posted Monday at 07:33 AM I have just tested this both on my own instance and on an instance here, and both rotate. Unfortunately, it seems its your server that is not reading the information, which would be a hosting related issue Link to comment Share on other sites More sharing options...
Michel_72 Posted Monday at 07:45 AM Share Posted Monday at 07:45 AM Yes, I tried uploading it here and it does in fact seem to work correctly here. I just wonder what is missing then. How could I check as mbstring, imagick, gd and exif are installed and enabled ( I checked php info) Link to comment Share on other sites More sharing options...
Marc Posted Monday at 09:36 AM Share Posted Monday at 09:36 AM Its none of those that are needed. Its the EXIF PHP extension Link to comment Share on other sites More sharing options...
Michel_72 Posted Monday at 11:22 AM Share Posted Monday at 11:22 AM That's what I wrote. It's enabled 🙂 Link to comment Share on other sites More sharing options...
Marc Posted Monday at 11:41 AM Share Posted Monday at 11:41 AM Not sure what else we can really do to assist here unfortunately. As you have seen the software itself is working as expected, even with the image example given. The only difference here is the exif reading on your own server Link to comment Share on other sites More sharing options...
Michel_72 Posted Monday at 11:48 AM Share Posted Monday at 11:48 AM This can not be related to any (resize) image setting in the ACP? Link to comment Share on other sites More sharing options...
Marc Posted Monday at 11:52 AM Share Posted Monday at 11:52 AM There is no setting to stop the software rotating images on the platform. Link to comment Share on other sites More sharing options...
Michel_72 Posted 7 hours ago Share Posted 7 hours ago I have again checked all relevant PHP extensions and settings. It al seems to be setup correctly. Anyone else have any clue as to what might be causing this issue? System is a Debian 12 server running PHP 8.2.23 and apache2. Link to comment Share on other sites More sharing options...
Jim M Posted 6 hours ago Share Posted 6 hours ago 4 minutes ago, Michel_72 said: System is a Debian 12 server running PHP 8.2.23 and apache2. PHP 8.2 is not supported yet. PHP 8.1 is recommended. Link to comment Share on other sites More sharing options...
Michel_72 Posted 6 hours ago Share Posted 6 hours ago (edited) ? PHP 8.1 was released in 2021. Latest is PHP 8.3 which was released on November 23rd 2023 Debian 12 comes with 8.2 and Debian is known to be slow 😉 I'm not about to downgrade. Edited 6 hours ago by Michel_72 Link to comment Share on other sites More sharing options...
Jim M Posted 6 hours ago Share Posted 6 hours ago PHP 8.1 is still supported by PHP. Simply because there are new versions of PHP out there does not mean the software supports it. If you do not wish to downgrade then you will have functionality issues on your community and those will remain out of support. Link to comment Share on other sites More sharing options...
Michel_72 Posted 6 hours ago Share Posted 6 hours ago (edited) Well, I'm still hoping for a community member to be helpful in resolving the issue. I must be something simple... Edited 6 hours ago by Michel_72 Link to comment Share on other sites More sharing options...
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