Noble~ Posted October 3, 2020 Posted October 3, 2020 (edited) I paid good money for this app, how about responding to Questions or stop selling this app that does not work, I will be requesting a refund. Customer service at it's finest here 👎 Not sure how this one got by IPS with the new system that is supposed to check for this sort of thing? Edited October 3, 2020 by Noble~ JoshTX 1
optrexnz Posted October 3, 2020 Posted October 3, 2020 44 minutes ago, Noble~ said: I paid good money for this app, how about responding to Questions or stop selling this app that does not work, I will be requesting a refund. Customer service at it's finest here 👎 Not sure how this one got by IPS with the new system that is supposed to check for this sort of thing? I'm considering purchasing this app but I'm confused by your comments. 45.minutes ago you made the post quoted, but 25 minutes ago you made the following review. What changed?
Noble~ Posted October 3, 2020 Posted October 3, 2020 (edited) My comments are on this app, nothing has changed. Please look at the app i was quoting on as i posted a few reviews on other apps i have purchased. Edited October 3, 2020 by Noble~ optrexnz 1
optrexnz Posted October 3, 2020 Posted October 3, 2020 Thanks for the clarification. No idea how I managed to get through to a completely different review Noble~ 1
JoshTX Posted October 6, 2020 Posted October 6, 2020 I feel like there has been some anger and confusion in this support topic. I really liked the idea of having this system in my gaming community - I like many have purchased this app. There are several errors when using this application however: Template errors in postbit. FA icons not populating (only the background color does, yes tried everything i could to make it work) Template errors in signature. Errors when clicking profile of a member throwing back trophies/medals error. Errors when setting up automatiions to replace trophies (i.e. post count trophies being replaced by a higher count trophy) Errors with counts of awards showing for all members when no member or 1 member has only been awarded. Errors with awards on the trophy/medals page being greyed out for no reason. My biggest issue is paying for an item, while understanding the risk, without word from the developers on whether or not this application is being worked on still, if there is an update coming, or anything of the sort. I have turned off my renewal for this until there is word from development and will likely end up giving a headsup to invision staff to review this application to be locked so others do not get hurt with errors after purchasing as well. I think all most of us are asking for is a status update. optrexnz, TheRealHerogus and Thomjeee 3
PalmTalk Posted October 6, 2020 Posted October 6, 2020 I have to agree. Knowing that complications can (and often do) arise with version updates is part of the risks with installing third party apps. But developers have to understand that they have an obligation to keep their customers updated on how best to protect their investments when these complications arise. optrexnz, JTHastings, Thomjeee and 1 other 4
wegorz23 Posted October 7, 2020 Posted October 7, 2020 14 hours ago, PalmTalk said: I have to agree. Knowing that complications can (and often do) arise with version updates is part of the risks with installing third party apps. But developers have to understand that they have an obligation to keep their customers updated on how best to protect their investments when these complications arise. I think that everyone understand that plugins/apps can have bugs. It also called beta. But having bugs is one thing, and having so much critical issues and do nothing with it is another... Communication with users is not so good at this one. JoshTX 1
wegorz23 Posted October 9, 2020 Posted October 9, 2020 We have another bug - during edition notification settings for this plugin (in notification section at ACP) it also shows errors ;/
INDIG0 Posted October 9, 2020 Posted October 9, 2020 (edited) @Fosters How long does it take for trophies to be issued if it fits the specified parameters? I have it by the number of reputation Do I need to specify additional parameters? I didn't really understand the "Expression" field Edited October 9, 2020 by AlphaStar
Thomjeee Posted October 11, 2020 Posted October 11, 2020 I’d really love to buy this, though I’m concerned that I will be buying something a bit expensive and just getting a bunch if errors all the time. JoshTX 1
optrexnz Posted October 11, 2020 Posted October 11, 2020 1 hour ago, Thomjeee said: I’d really love to buy this, though I’m concerned that I will be buying something a bit expensive and just getting a bunch if errors all the time. I think if you read the topic its a dont do it at the moment. Support seems to have gone out of the window for some time.
Noble~ Posted October 11, 2020 Posted October 11, 2020 I hope @Fosters would return and at least make a post, this app worked really good in 4.4, many of us enjoyed this app. Hopefully he is ok.
StandbyGamer Posted October 12, 2020 Posted October 12, 2020 Is there an expression list or documentation where you can see all the types of expressions available?
StandbyGamer Posted October 13, 2020 Posted October 13, 2020 I'm trying to find out which programming language is used in the "expression" field. SQL, PHP, Javascript or something of your own? How can i get the date Today? I try this but its not work: date(member.birthday) = date(timestamp) I try many ways and variation but no success
TheRealHerogus Posted October 18, 2020 Posted October 18, 2020 So i just checked. And apparently the medals have this weird text bug or something. Anyone any ideas how to fix? Fosters 1
JoshTX Posted October 19, 2020 Posted October 19, 2020 On 10/18/2020 at 6:02 PM, TheRealHerogus said: So i just checked. And apparently the medals have this weird text bug or something. Anyone any ideas how to fix? Very broken app with no response from developers - read up.
Fosters Posted October 20, 2020 Author Posted October 20, 2020 I've been working the last few weeks on all fixes, just had to ensure that all reported issues were resolved. I expect that the new release should be ready this weekend. I'm really sorry for any inconveniences caused by the beta version( that's why it's called beta)
PalmTalk Posted October 20, 2020 Posted October 20, 2020 Thanks - good to know you are still with us.
Fosters Posted October 20, 2020 Author Posted October 20, 2020 Of course:) Real life is ed up but I'm still here and few people noticed it already, because i've released 4.5 releases for some other apps in the meanwhile, it was just pointless to reply at this stage to this topic, I have to deliver a stable version and not just some worthless posts promising that it's going to be fixed! Chris59 and TheRealHerogus 1 1
KPDub Posted October 20, 2020 Posted October 20, 2020 5 hours ago, Fosters said: Of course:) Real life is ed up but I'm still here and few people noticed it already, because i've released 4.5 releases for some other apps in the meanwhile, it was just pointless to reply at this stage to this topic, I have to deliver a stable version and not just some worthless posts promising that it's going to be fixed! Good to hear you're back. Will there be any detailed information of how we use the criteria for issueing custom stuff or even a list of what you can invoke? I'm sure a lot of folk like me aren't particularly gifted at that side of things and any help/information would be useful, even if I can then shove it under the nose of my techy admins to work out
Fosters Posted October 21, 2020 Author Posted October 21, 2020 On 10/20/2020 at 2:53 PM, KPDub said: Will there be any detailed information of how we use the criteria for issueing custom stuff or even a list of what you can invoke? Yes, https://fosters.space/index.php?/apps/page/1-faq/ ( WIP ) KPDub 1
INDIG0 Posted October 28, 2020 Posted October 28, 2020 @FostersAny news about a new working version? wegorz23 1
RoleplayUK Posted October 28, 2020 Posted October 28, 2020 On 10/20/2020 at 8:20 AM, Fosters said: Of course:) Real life is ed up but I'm still here and few people noticed it already, because i've released 4.5 releases for some other apps in the meanwhile, it was just pointless to reply at this stage to this topic, I have to deliver a stable version and not just some worthless posts promising that it's going to be fixed! 2 hours ago, AlphaStar said: @FostersAny news about a new working version? Bloody hell! Give him time only a week ago he returned and said real life is messed up! Give him time! INDIG0 1
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