Cascadia Posted January 23, 2018 Share Posted January 23, 2018 LOL, nevermind it is working now! Link to comment
United We Stand Posted January 27, 2018 Share Posted January 27, 2018 Just wondering if you can have it so that when someone logs back in that they will be set back to their last known group. This would highly benefit our community and make our life much easier, we had an app like this on IPB3 and MIA got set back upon login. Soupy1985 and Cyboman 1 1 Link to comment
Fosters Posted January 27, 2018 Author Share Posted January 27, 2018 4 hours ago, United We Stand said: Just wondering if you can have it so that when someone logs back in that they will be set back to their last known group. This would highly benefit our community and make our life much easier, we had an app like this on IPB3 and MIA got set back upon login. It’s a very very very high priority item on our todo list Link to comment
United We Stand Posted January 31, 2018 Share Posted January 31, 2018 On 1/27/2018 at 5:52 PM, Fosters said: It’s a very very very high priority item on our todo list Okay thank you. We have an automated system between our Forums and Teamspeak and it's very much needed for us so hopefully soon Fosters 1 Link to comment
iancassel Posted February 2, 2018 Share Posted February 2, 2018 I am really interested in using this product on our web site but have a question on the e-mail function for @Fosters. We have a subscription service on our web site. Once people subscribe there are some that don't log in for a period of time or use the site for a while and then drop off. What we would like to do is to give them suggestions via e-mail at say 15 days of inactivity. The subscribers are in a separate group from the rest of the users of the site so they are easy to filter that way. So the question is: If a user is inactive for 15 days, is e-mailed, goes inactive for 15 days again, and then become active again will they receive the e-mail twice or only the first time they become inactive? Link to comment
Janyour Posted February 22, 2018 Share Posted February 22, 2018 hello, we arre very intersted in this app is there any coming updates ? Link to comment
Fosters Posted February 22, 2018 Author Share Posted February 22, 2018 1 hour ago, Janyour said: hello, we arre very intersted in this app is there any coming updates ? Yes, we have a new update in the pipeline implementing the suggestion to move members back into a special group once they get back ( https://invisioncommunity.com/forums/topic/433489-inactive-members-real-last-activity-supporttopic/?do=findComment&comment=2727695 ) but we were really holding off any additional work for 4.3 to see what it's going to break and if it's requiring any additional bug fixing. Janyour 1 Link to comment
Fosters Posted February 23, 2018 Author Share Posted February 23, 2018 On 2/2/2018 at 7:07 AM, iancassel said: I am really interested in using this product on our web site but have a question on the e-mail function for @Fosters. We have a subscription service on our web site. Once people subscribe there are some that don't log in for a period of time or use the site for a while and then drop off. What we would like to do is to give them suggestions via e-mail at say 15 days of inactivity. The subscribers are in a separate group from the rest of the users of the site so they are easy to filter that way. So the question is: If a user is inactive for 15 days, is e-mailed, goes inactive for 15 days again, and then become active again will they receive the e-mail twice or only the first time they become inactive? They will be emailed each time they reach 15 days of inactivity. Here's a really quick mock-up of how you can make our app reach your members: Set number of inactive days at 15. You can choose to email, move, or delete the member. As a recommended best practice, we've seen the most successful sites use a series of email notifications. For example, you can customize different messages for 15 days, 30 days, 90 days, and 180 days. After that, you can move the users to a completely separate group where you can then use IPS Bulk Mail to target them with customized messages. FostersJ Link to comment
Janyour Posted February 26, 2018 Share Posted February 26, 2018 Helloo, we have More then 80.000 members registred since 10 years now, What is the best strategy to use this app ? Create a group move for members which have more then 1 year for example with a second rule >30 days to mail them ? Link to comment
United We Stand Posted April 7, 2018 Share Posted April 7, 2018 On 27/01/2018 at 5:52 PM, Fosters said: It’s a very very very high priority item on our todo list @Fosters Hoping to maybe get an update on this soon, we have been getting a few complaints since we integrated our Teamspeak and Website which has been working great, but for those that are MIA don't get set back automatically and are having to wait until a Staff helps out, or they log on Teamspeak as MIA but not the website and we can't help them until they actually log into the website (if we set them to member it will just set them back as MIA until they log in unless we log in AS them via a password change which we don't want to do) Link to comment
DSystem Posted April 25, 2018 Share Posted April 25, 2018 Hello! @Fosters I posed the problem here and I did not have a solution. Quote This application leaves the tasks of the forum congested. It must be because of the large number of members I have. Quote We're sorry you had problems with the tasks. In the future, we would welcome you to post in the Support Topic as designated in the file description for us to investigate your issue with more details, and we can work on optimizing the queue / task list for large boards. https://invisioncommunity.com/files/file/8372-inactive-members/?do=findReview&review=11339 https://invisioncommunity.com/forums/topic/433489-inactive-members-real-last-activity-supporttopic/?do=findComment&comment=2715784 Link to comment
JTrollerb123 Posted April 27, 2018 Share Posted April 27, 2018 Hi, when are we looking to have a 4.3 compatible version available? Thanks Link to comment
Fosters Posted May 6, 2018 Author Share Posted May 6, 2018 Please accept my apologies for the delay, I thought that we already released an update for 4.3. I'll have to check with the other team member what happened here. Link to comment
Fosters Posted May 6, 2018 Author Share Posted May 6, 2018 I'm not ignoring anybody. Have you seen my last reply?:) I'm really sorry, it seems that there was some confusion in our team regarding the new version. We'll release it next week Link to comment
Cyboman Posted May 21, 2018 Share Posted May 21, 2018 I think this tool will become even more important as the GDPR will be introduced in 4 days and also due to other (inter)national regulations (on top of the GDPR) careful email handling will become a high priority requirement, too. As there are no options to cleanup "older email addresses" (missing bulk cleanup / unsubscribe options, bulk reacception of rules functionality) in the IPS suite, we are probably legally bound to just cleanup high member counts. It will be very painful for our community as we will lose massive (former) member ressources and marketing power, but I don't see any other possibility to get rid of the biggest legal risks. Are there any news about the 4.3 compatibility yet please? Maybe, as a future suggestion for a new "inactive member app option", a "bulk email opt-out" as an alternative to "member deletion/group demotion" could be a great gain for the app, to keep members in their active groups but simply cancel their opt-in. Link to comment
Fosters Posted May 21, 2018 Author Share Posted May 21, 2018 11 minutes ago, Cyboman said: I think this tool will become even more important as the GDPR will be introduced in 4 days and also due to other (inter)national regulations (on top of the GDPR) careful email handling will become a high priority requirement, too. As there are no options to cleanup "older email addresses" (missing bulk cleanup / unsubscribe options, bulk reacception of rules functionality) in the IPS suite, we are probably legally bound to just cleanup high member counts. It will be very painful for our community as we will lose massive (former) member ressources and marketing power, but I don't see any other possibility to get rid of the biggest legal risks. Are there any news about the 4.3 compatibility yet please? Maybe, as a future suggestion for a new "inactive member app option", a "bulk email opt-out" as an alternative to "member deletion/group demotion" could be a great gain for the app, to keep members in their active groups but simply cancel their opt-in. Amazing idea Cyboman 1 Link to comment
Cyboman Posted May 23, 2018 Share Posted May 23, 2018 On 5/21/2018 at 2:42 PM, Cyboman said: Are there any news about the 4.3 compatibility yet please? On 5/6/2018 at 6:02 PM, Fosters said: We'll release it next week Sorry for requestioning ? Is the current version compatible with 4.3 and operating correctly? Just asking before I'm going to start moving tens of thousands of members in a HUGE database in the live installation, so to go sure that no irreversible problems occur. Link to comment
Fosters Posted May 23, 2018 Author Share Posted May 23, 2018 A new version was just released Changehistory: Quote IPS 4.3.x compatibility Cyboman 1 Link to comment
JTHastings Posted May 23, 2018 Share Posted May 23, 2018 (edited) This new version created something unusual in my Applications listings.... Edited May 23, 2018 by JTHastings Link to comment
AshieF73 Posted May 23, 2018 Share Posted May 23, 2018 Hi, I purchased and installed this earlier, but it doesn't actually process any of the roles, deleting users or moving them no matter what information I entered. I am on 4.3.3 Can you please check (or refund). Thanks. Link to comment
Fosters Posted May 23, 2018 Author Share Posted May 23, 2018 13 minutes ago, AshieF73 said: Hi, I purchased and installed this earlier, but it doesn't actually process any of the roles, deleting users or moving them no matter what information I entered. I am on 4.3.3 Can you please check (or refund). Thanks. Works fine here. Could we probably get your ACP login credentials to take a look? 2 hours ago, JTHastings said: This new version created something unusual in my Applications listings.... Sorry for this, I've forgotten that we haven't released our fosters core app which allowed one to have links here. I'm going to remove it:) Link to comment
Fosters Posted May 24, 2018 Author Share Posted May 24, 2018 A new version was released addressing the broken app description on the ACP => Applications list Link to comment
United We Stand Posted June 17, 2018 Share Posted June 17, 2018 On 1/27/2018 at 12:58 PM, United We Stand said: Just wondering if you can have it so that when someone logs back in that they will be set back to their last known group. This would highly benefit our community and make our life much easier, we had an app like this on IPB3 and MIA got set back upon login. On 1/27/2018 at 5:52 PM, Fosters said: It’s a very very very high priority item on our todo list Just thought I'd bring this back up again since we would (along with anyone else who owns this) would love such a feature. Cyboman 1 Link to comment
DSystem Posted June 25, 2018 Share Posted June 25, 2018 @Fosters Help me please Problems in Background Processes !!! The Emailing inactive members task takes more than 100 hours to complete. Locking up other important tasks. This delay should be due to the large number of users I have. (+300,000 members) Would there be any way to optimize this script or decrease the priority of this task? Letting the others run. Any solution please .... Joel R 1 Link to comment
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