FAQ System (IPS v4)

[HeadStand]

The FAQ System allows Administrators to create custom questions and answers and display them anywhere on their site.

• Uses the full IPB Editor
• Group Questions into FAQ Collections to show different questions on different pages
• Display Collections easily on any page, in any IPS component
• Answers are displayed in a popup window so users are not taken to another screen

Note: This mod is the 4.0-compatible version. For the 3.x version, see http://community.invisionpower.com/files/file/5761-faq-system/

[paulhess]

Love the application - thank you!  I am noticing that even if I turn off the "show in navigation" option, the FAQ menu item remains.  Any chance there is a fix for this?  Again, many thanks! (I'm using the latest version of IPS Community)

paul

[GrooveOnBeat]

 

Group Questions into FAQ Collections to show different questions on different pages

Does this mean we can have a separate pages for Privacy Policy, Terms of Service, FAQs, etc., all which are independent from one another?

[HeadStand]

 

Does this mean we can have a separate pages for Privacy Policy, Terms of Service, FAQs, etc., all which are independent from one another?

If you create separate collections for each of these, they would all show up in the global FAQ section. But each collection also has its own page, so yes, you can have independent pages for each.

[GrooveOnBeat]

If you create separate collections for each of these, they would all show up in the global FAQ section. But each collection also has its own page, so yes, you can have independent pages for each.

That's pretty cool.

Like the other member said, while I can create this in Pages, I like the way you arranged things, including a popup for answers. I can use this for a help/FAQ section, since IPB 4 doesn't have it anymore. You can count on me as another customers.

[HeadStand]

Love the application - thank you!  I am noticing that even if I turn off the "show in navigation" option, the FAQ menu item remains.  Any chance there is a fix for this?  Again, many thanks! (I'm using the latest version of IPS Community)

paul

I've uploaded a new version to the Marketplace. It contains a fix for this issue.

[GrooveOnBeat]

Are FAQ Collections required to display FAQ's? When I created Q&A without a FAQ Collection it didn't display. When I created a FAQ Collection and added a FAQ Q&A to it, then the FAQ displayed.

Suggestion:
Is it possible to add a setting to toggle on/off the FAQ link in Navbar? if not then I'll just continue doing..

.elNavigation_app_faq_FAQ {
  display:none;
}

I prefer it in the Footer that's why.

[ASI]

Sent you pm. Accidentally Purchased wrong version. Please help.

[HeadStand]

Are FAQ Collections required to display FAQ's? When I created Q&A without a FAQ Collection it didn't display. When I created a FAQ Collection and added a FAQ Q&A to it, then the FAQ displayed.

Suggestion:
Is it possible to add a setting to toggle on/off the FAQ link in Navbar? if not then I'll just continue doing..

.elNavigation_app_faq_FAQ {
  display:none;
}

I prefer it in the Footer that's why.

Yes, collections are required.

You can hide any tab from the menu in the ACP under System -> Site Features -> Applications. Click the "lock" icon to the right of the app and set "Show in Navigation" to false.

[GrooveOnBeat]

Yes, collections are required.

You can hide any tab from the menu in the ACP under System -> Site Features -> Applications. Click the "lock" icon to the right of the app and set "Show in Navigation" to false.

Duh haha! Learn something every day. Thank you!

[Stefan Johansson_72643]

Thanks for a great mod!

Q1: I would like to hide the headline "FAQ" by adding the following code in the custom CSS but did not succeed. Is the "pageapp" and "pagemodule" not "faq"?

body[data-pageapp=faq][data-pagelocation=front][data-pagemodule=faq][data-pagecontroller=browse] .ipsPageHeader 
{
    display:none;
}

Q2: Is it possible to change the string "FAQ" in the box that groups/lists the different faq-collections?

 

Edited August 13, 2015 by Stefan Johansson_72643

[Stefan Johansson_72643]

I think I have noticed a bug - when I add URLs in the FAQ-answers, they do not seem to work.

Please visit this page http://99nicu.org/forum/faq/ and view the first FAQ "What is the 99nicu community". Try the "Register here"-link, is does only re-direct back to the FAQ-page.

Most other links seem to behave the same way.

UPDATE: I switched to "source" mode and it seems that URLs are not saved properly - the "Register here"-link just looks like

<a href="">Register here</a>

I tried to enter the URL in Source-mode, saved, but it seems that it is not saving ok even in source-mode. IPB4-bug?

Edited August 17, 2015 by Stefan Johansson_72643

[RoleplayUK]

Is there a demo of this or a website where i can see it in use ?

[PatrickRQ]

Does FAQ IPS4 version allows to point to specified answer via direct URL?

[SJ77]

Purchased but I have no idea how to get this thing to show up in the menu. I created some questions. How can my members find them?

[Morrigan]

@superj707 You just need to add it in the main Menu Manager of the forum.

@HeadStand

In 4.1.7 FAQ breaks due to the changes in the menu design. Gives the following error:

	Fatal error: Call to undefined method IPS\faq\extensions\core\FrontNavigation\FAQ::activeOrChildActive() in /PATHTOIPS/system/Theme/Theme.php(692) : eval()'d code on line 7285

I appreciate it.

[Stefan Johansson_72643]

On 2016-01-13 at 6:10 PM, Morrigan said:

 

@HeadStand

In 4.1.7 FAQ breaks due to the changes in the menu design. Gives the following error:

	Fatal error: Call to undefined method IPS\faq\extensions\core\FrontNavigation\FAQ::activeOrChildActive() in /PATHTOIPS/system/Theme/Theme.php(692) : eval()'d code on line 7285

I appreciate it.

Same here  

[Morrigan]

I believe she is working on getting this fixed soon.

[HeadStand]

A new version has been uploaded to the Marketplace. It contains a fix for this issue.

[PirateCaptain]

After updating to latest version, I'm getting an error where it shows frontnavigation_faq instead of FAQ, any ideas how to fix this one?

[Morrigan]

@PirateCaptain Are you running 4.1.6x or 4.1.7?

[PirateCaptain]

4.1.6, and ill let you know if upgrading to 4.1.7 will fix it asap

 

 

[Gravi5tar]

Just installed, a big fan of the v3 version...looking forward to configuring this.

A few issues (working on 4.1.8.1)...

How do you nest the FAQ Sytem menu item, it doesn't seem to work as normal?

Also, how do you change the wording 'FAQ System' so it appears in the menu as just 'FAQs' for example?

Many thanks

 

[Morrigan]

The answer to number 2 would be to utilize the "quick translator". Don't know about the first.

[HeadStand]

On 2/6/2016 at 1:03 PM, Gravi5tar said:

Just installed, a big fan of the v3 version...looking forward to configuring this.

A few issues (working on 4.1.8.1)...

How do you nest the FAQ Sytem menu item, it doesn't seem to work as normal?

Also, how do you change the wording 'FAQ System' so it appears in the menu as just 'FAQs' for example?

Many thanks

 

I don't know why I don't get notifications from this thread.  So frustrating.

Can you clarify what you mean when you say "it doesn't seem to work as normal"? There really is no difference between the FAQ menu item and any other menu item.