Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,395 topics in this forum
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- 2 followers
- 14 replies
- 1.1k views
Hi, We want to use the API and the REST API instructions are telling us to put a .htaccess file into the API folder, however, we're not running an Apache server, but Nginx, so this won't work - right? Advice on how to set this up would be greatly appreciated - thanks!
Last reply by Code Name Jessica, -
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- 3 replies
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Hello, Due to a request of the former hosting provider of my board, I had to decrease the database size and therefore, I have chosen to move old posts to a seperate database. I've had some problems with it and had to be assisted by the Invision Community staff to complete this task. I've created a topic about it here: Fast forward to a couple of months later, I have moved the board to another server recently. I have decided to unarchive all posts and keep it all in the same database. I've turned the archiving process off and with CRON on the database size with forums_archive_posts decreased over time from over 400mb of data to a little over 12mb of data…
Last reply by Jim M, -
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I used to use Sendgrid, but I moved over to SMTP. The system has not sent an email out yet with SMTP - it just informed me of this. 🙂 I get the test email when I save the email settings, but if I click the "Test Settings" I get the error above. I've already tried clearing System caches. How do I break it to my system that Sendgrid and I broke up? HAPPY HOLIDAYS EVERYONE.
Last reply by Elon Report, -
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- 2 followers
- 4 replies
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I'm experiencing a critical security issue with my IPB installation (v4.4.10): Problem: A security flaw is allowing unauthorized access to user accounts, resulting in spam messages across the board. Attempted Solutions: Attempted to update PHP to version 8.2 in my Docker container, but this caused functionality issues for users. Tried updating the board, but the process times out. Current Situation: The board remains vulnerable to this attack. Specific Request: I urgently need a security patch or guidance to address this account compromise issue without requiring a full board update or major configuration changes (cu…
Last reply by fmro, -
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- 3 followers
- 60 replies
- 831 views
I'm getting the following warning when trying to update (image attached) , even after manually running these queries I cannot process past this step. Any help or suggestions ?
Last reply by Maxwellshouse, -
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- 5 replies
- 77 views
Hi. I need to change the server and domain name of an installation, belonging to a project I was working on. A new partner has joined the project and I need to make some changes with respect to the original project. I would have no problem changing the server, but I have never changed the domain name of an installation. And I don't know very well what I would have to adapt, besides changing the new domain in the configuration file. I understand that I should also change it in the database backup, but I don't know what other things I would need to adapt, so that the installation would run under the new domain. If you can help me, I would appreciate it very much. …
Last reply by Miss_B, -
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- 1 follower
- 7 replies
- 160 views
I'm getting this error repeatedly in my log files triggered by Guest and with no URL available. Error: Undefined constant "ROOT_PATH" (0) #0 {main} #0 /var/www/vhosts/cheersandgears.com/httpdocs/init.php(1049): IPS\_Log::log() #1 [internal function]: IPS\IPS::exceptionHandler() #2 {main}
Last reply by CheersnGears, -
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- 2 followers
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Hello, I upgraded to the latest version of IPS, but some users have an issue where the cart option does not work once they add a product to it. The issue occurs on both custom and default themes. To resolve the problem, the user must clear all cookies and cache. The problem affects all browsers. Nothing in ACP Support indicates any errors. I have switched hosting providers and servers and moved off of Cloudflare, but the issue persists. Is there any way to troubleshoot? I can send videos of the problem but would prefer not to do it publicly.
Last reply by Daniel F, -
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Hello Support team, tl;dr: Is there a way to retrieve older version of Invision Board software, even if it is considered deprecated? Exact one needed would be v4.3.6 From the Release Page there is unfortunately no link to the older releases Background of my request: Recently I took over the administration of an Invision Board installation which wasn't upgraded in a long time, so the platform (self-hosted) & Invision software are outdated. Right now our Invision Board is running in version 4.3.6 & I am working with a clone of our live version within our test instance (separated root server with newer OS specs to allow latest Invisio…
Last reply by Jim M, -
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- 3 followers
- 2 replies
- 94 views
Hello, how can I solve this problem so I don't receive these emails anymore? ScreenRecording_12-21-2024 13-50-06_1.mp4
Last reply by opentype, -
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- 1 reply
- 58 views
With a longer username and smaller window width (< 1080px), buttons like "Add Photo", "Follow Member" and "Message" jump to the bottom. My temporary solution looks like this, but I think Ehren will come up with something better. @media (min-width: 768px) { #elProfileHeader h1 { max-width: 350px; white-space: nowrap; overflow: hidden !important; } }
Last reply by Jim M, -
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- 1 reply
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I don't know if it's intentional or not, but since 4.7.19, the ipsPageHead_barText class in the profile has been duplicated, which makes the background darker. By the way, there are a lot of span elements here. @Ehren
Last reply by Jim M, -
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- 1 reply
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I don't know if anyone noticed this, but when "User 1" creates a topic as Anonymous, and then "User 2" adds a post, the home page still shows "Anonymous" in the last post column. Tested on 4.7.19 on default theme. As you can see, User 2's avatar displays correctly, but his username does not.
Last reply by Jim M, -
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- 2 followers
- 6 replies
- 97 views
Hello, I am getting this error "2C124/7 There was an issue running this task, please refer to the system log for further information." when i try to run the next tasks: "ScheduledActions" & "Maintenance" RuntimeException: (0) #0 /home/........../public_html/system/Patterns/ActiveRecord.php(148): IPS\_Task::constructFromData() #1 /home/........../public_html/applications/core/modules/admin/settings/advanced.php(745): IPS\Patterns\_ActiveRecord::load() #2 /home/........../public_html/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\settings\_advanced->runTask() #3 /home/........../public_html/applications/core/modules/admin/settings/advanced.php…
Last reply by Mihai GnG, -
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- 2 followers
- 19 replies
- 232 views
Hello, I wanted to know how i do unhide all the css in the code editor without being in designer mode, i had an older version that i used and i was able but now in the latest one, after i upgraded, i want to make a new theme for my community and i just can't do it without being in designers mode, and the biggest issue is that i have the old theme there as well that i can take code from there and include into the new one but once i go designer mode and back, the old theme breaks and needs reuploading every time... Please help me unlock them css because is really not cool to not see anything, also there are classes that if i want to see and i check w…
Last reply by Jim M, -
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- 2 followers
- 3 replies
- 95 views
Hi all, hoping someone can help with this as I'm puzzled and can't think of what to check. Since upgrading to 4.7.19 I've had multiple instances of my server crashing and the site giving 5xx errors. All the errors in my log are related to the CSRF key e.g.: 2024/12/18 23:55:57 [error] 16028#16028: *699897 upstream prematurely closed connection while reading response header from upstream, client: 47.76.209.138, server: yamahaclub.com, request: "GET /discover/?csrfKey=02e0b4f57a4db6bd01f3fa0a72e46880&view=condensed HTTP/1.1", upstream: "http://127.0.0.1:8080/discover/?csrfKey=02e0b4f57a4db6bd01f3fa0a72e46880&view=condensed", host: "yamahaclub.com" …
Last reply by Miss_B, -
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- 1 follower
- 22 replies
- 453 views
I am writing to report an issue that occurs during the user registration process on our website. When a user registers, they receive the email verification as expected. However, upon clicking the verification link, they encounter the following error message: There was a problem with the link you followed to validate your account. Error code: 2C223/l This issue is preventing users from completing their registration and accessing their accounts. Thank you for your attention to this issue.
Last reply by gigantor, -
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- 1 follower
- 1 reply
- 87 views
Hello. I'm having an absolutely catastrophic time with my forum and I have no idea how to get support. First, I've locked myself out of the admin panel and I can't get back in. I've reset the password as explained in several threads but that only lets me into the forum, not the admin panel. Second, my SSO has stopped working and nothing I do will fix it. I need this fixed asap as my community has no access to the forum now. I find the forums and documentation incredibly hard to navigate, and I can't even find where to find Invision professionals so I can throw money at the problem. Please someone help me! I'm losing my mind here.
Last reply by Marc, -
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- 1 follower
- 0 replies
- 40 views
Hi, Yesterday, I sent my annual summary emails via bulk mail. I noticed that several messages sent are not signed at all (SPF, DKIM,Header,...). I did several tests, (a php file to test my sendmail function without going through ipboard and no errors). The mail test of the configuration in the admin panel OK... Mail fron test (custom php and admincp): ARC-Seal: i=1; cv=none; a=rsa-sha256; d=clan-rmg.com; s=default; t=1734443427; b=F0caFG1UpnnSvsWdcsHySz7Wv9m3ZFmg6C/mg3eiQrx9bPJSp1nzgJB8n1UR6omyyjBLv Hi6DJEb+c6/8U3Rdz3sPORhrS0CewK3/PcP+6dOxbt26T+18PFticOZPYbu0I2L1LLsEplw WmZVv021f5/YehOhHYkT+CCPGxXt5cGTD8VtAQtRoleyUKPS0KwDN3N…
Last reply by Archerus, -
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- 3 replies
- 160 views
I always seem to have this problem on a new install. And I can't seem to remember how I fixed it before. But it's very annoying trying to setup things in the ACP and it keeps logging me out. Sometimes I have to login 3-4 times before it actually goes through.
Last reply by Jim M, -
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- 3 followers
- 47 replies
- 1.3k views
After the last forum update (4.7.19) on my server, there was a problem with a SQL query that takes a very long time to execute. It is most visible in large topics with more than 500 replies. Increasing the amount of RAM or CPU does not help much. /psxekstrema::psxmoder::IPS\Content_Item::_comments:2166/ SELECT forums_posts., author., author_pfields.* FROM ibf_forums_posts AS forums_posts LEFT JOIN ibf_core_members AS author ON author.member_id = forums_posts.author_id LEFT JOIN ibf_core_pfields_content AS author_pfields ON author_pfields.member_id=author.member_id WHERE forums_posts.topic_id=112736 AND (forums_posts.queued IN(0,2)) ORDER BY post_date asc LIMIT 0,25
Last reply by Marc, -
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- 2 followers
- 45 replies
- 496 views
Hello, i have a problem. We found a problem with test theme with any app or hook... after actived the theme, broken the website and we cant access anymore the admin to fix that. I want to know if is possible to replace the default theme via database or how to desactive the plugins or addon via ftp to fix that. we have a copy of website (without all addon) running perfectly.
Last reply by 403 - Forbiddeen, -
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- 3 followers
- 9 replies
- 226 views
I moved the site to a new server and since then the emails are not sent, the SMTP connection does not happen. When I enter the support section I get a message that says there are problems with the connection to the outside. Yet in the same environment there is a test php file to send emails that works perfectly, there is something in IP.Board....
Last reply by Stuart Silvester, -
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- 1 follower
- 2 replies
- 71 views
Can't reset my domain name change, wont delete my old name so I can reset a new one. I also can't see some forums here saying I need to log in when I am logged in. Thanks
Last reply by Marc, -
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