Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted March 17Mar 17 We had problems with email after changing servers, as it seems our server block has IP blacklisting in places. So we got a Sendgrid account so that we could get round this issue.I went to integrate it in the email section where I had seen the options before and now they appear to be missing. The only options are SMTP and PHP, and in integrations there are no Sendgrid options. I am fairly sure these existed until recently and googling would say they did. Any idea how I can get these back or re-enable them?Thanks
March 17Mar 17 Community Expert SendGrid was deprecated so is only available to those who used it prior as an integrated API option. However, you can still use SendGrid but over SMTP if you desire. Otherwise, we recommend PostMark now.
March 17Mar 17 Author ok - thanks, I will have to go down the SMTP route - postmark is too expensive to be an option.
March 25Mar 25 On 3/18/2025 at 7:13 AM, Jim M said:SendGrid was deprecated so is only available to those who used it prior as an integrated API option. However, you can still use SendGrid but over SMTP if you desire. Otherwise, we recommend PostMark now.Is there a reason PostMark is recommended over Sendgrid?We use Sendgrid across our company in multiple instances (not just forums).I noticed its deprecated, even though it has remained on our install even after upgrading (thanks). But is there a particular reason we should be investigating PostMark instead?
March 25Mar 25 10 hours ago, Emediate said:Is there a reason PostMark is recommended over Sendgrid?We use Sendgrid across our company in multiple instances (not just forums).I noticed its deprecated, even though it has remained on our install even after upgrading (thanks). But is there a particular reason we should be investigating PostMark instead?I would like to know the reasoning behind this too. I use Sendgrid because it can be used across lots of domains, not just the 5 that Postmark offered.Plus, Sendgrid is significantly cheaper as volume increases.
March 25Mar 25 Community Expert We ultimately saw that PostMark had a better and improved toolset over Sendgrid, with better deliverability so we made the change. If you don't see that really meeting the needs of your community, you can continue to use SendGrid or any other SMTP service you choose to really.
March 25Mar 25 2 hours ago, Jim M said:better and improved toolsetCould you expand on this please?2 hours ago, Jim M said:better deliverabilityAgain, with a signficant amount of data being sent through Sendgrid, our deliverability has been flawless (with the right setup of course) - how would PostMark have "better" deliverability?We just to make sure we are not missing something.
March 25Mar 25 Community Expert 28 minutes ago, Emediate said:Could you expand on this please?I'm not quite sure what I can expand on other than what is already on their website 😊28 minutes ago, Emediate said:Again, with a signficant amount of data being sent through Sendgrid, our deliverability has been flawless (with the right setup of course) - how would PostMark have "better" deliverability?We just to make sure we are not missing something.If you've had great deliverability, that is fine. You're more than able to continue using SendGrid as mentioned above 😊
March 26Mar 26 @Jim M Will IPS allow a developer to replace this functionality? API send is better than SMTP send.I know there use to be a rule that a developer wasn't allow to offer an app that restored functionality that IPS removed.
March 26Mar 26 Community Expert 2 minutes ago, CheersnGears said:@Jim M Will IPS allow a developer to replace this functionality? API send is better than SMTP send.I know there use to be a rule that a developer wasn't allow to offer an app that restored functionality that IPS removed.Yes, third party developers can replicate this functionality using their own code. This has been allowed since we closed our Marketplace.
