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I started an update and received the below. The update stalled on 9.54% but when I try to access admin panel it takes me back to the install process.

What should I do from here please? The error is talking about having manually uploaded files but I didn't do that.


File Check

Some source files are not correct for the current version. If you uploaded the files to your server manually, the process may have failed or not completed yet. Download the latest version from your client area and upload the files again in order to continue.

Go To Client Area

If you are sure the files have been uploaded correctly, make sure the permissions are set correctly on them.

/home/dh_saccb7/mywebsite.com/admin/convertutf8/system/Convert/Convert.php

/home/dh_saccb7/mywebsite.com/admin/install/lang.php

/home/dh_saccb7/mywebsite.com/admin/upgrade/lang.php

/home/dh_saccb7/mywebsite.com/applications/calendar/Application.php

/home/dh_saccb7/mywebsite.com/applications/calendar/api/comments.php

/home/dh_saccb7/mywebsite.com/applications/calendar/api/events.php

/home/dh_saccb7/mywebsite.com/applications/calendar/api/reviews.php

/home/dh_saccb7/mywebsite.com/applications/calendar/extensions/core/ContentRouter/calendar.php

/home/dh_saccb7/mywebsite.com/applications/calendar/extensions/core/Notifications/Events.php

/home/dh_saccb7/mywebsite.com/applications/calendar/modules/admin/stats/rsvp.php

/home/dh_saccb7/mywebsite.com/applications/calendar/modules/front/calendar/event.php

/home/dh_saccb7/mywebsite.com/applications/calendar/modules/front/calendar/submit.php

/home/dh_saccb7/mywebsite.com/applications/calendar/modules/front/calendar/view.php

/home/dh_saccb7/mywebsite.com/system/Db/Db.php

You need to upload a fresh set of files from your client area, as you have files that have not been properly updated.

9 hours ago, cualupe said:

I started an update and received the below. The update stalled on 9.54% but when I try to access admin panel it takes me back to the install process.

What should I do from here please? The error is talking about having manually uploaded files but I didn't do that.

What version did you try to upgrade from and to what version? Those files weren't overwritten by the looks of the message that you got. Give the manual upgrade a try instead.

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13 hours ago, Marc said:

You need to upload a fresh set of files from your client area, as you have files that have not been properly updated.

Isn't that what the built in update process is meant to do?

It's possible the built-in code couldn't overwrite some files because of permission or ownership issues.

I've seen it happen sometimes.

11 hours ago, cualupe said:

Isn't that what the built in update process is meant to do?

9 hours ago, teraßyte said:

It's possible the built-in code couldn't overwrite some files because of permission or ownership issues.

I've seen it happen sometimes.

Exactly this :)

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