General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
-
- 3 followers
- 15 replies
- 2k views
Can't when i paste the video link: https://vm.tiktok.com/ZSmMoMH8/ Don't work when i use [video] tag too 🙄
Last reply by Nathan Explosion, -
- 2 replies
- 491 views
What is the optimal image size (pixels or inches) for the different size options when adding an advertisement image? Thanks!
Last reply by usmf, -
- 4 replies
- 547 views
I'd like to be able to change the title of the Guidelines page to "Rules". Is it possible to edit that? Thanks!
Last reply by usmf, -
- 1 follower
- 6 replies
- 1.1k views
Guys is this thing possible? I have a legacy Google Apps (now aka Google Suite) for my forum domain. Can I somehow set up that BULK MAIL sent by IPS software be handled and send by google's email servers instead of php mail of my VDS server? I hope email deliverability would be much more greater and have no problems reaching peoples' inboxes. Any info on that would be appreciated 🙂
Last reply by uA_Y_C_A, -
- 1 follower
- 5 replies
- 436 views
I am trying to move the advertisements from just below the header to the sidebar. However, when I click that option and save in ACP, the ads do not show up in the sidebar. I have also checked my lists of available Blocks to add to the sidebar, and there is nothing to do with ads. Thanks for any help in advance.
Last reply by usmf, -
- 2 followers
- 2 replies
- 754 views
On google and when we share on other platforms we see 'topic title' - forum name - site name. How to show only 'topic title' and not forum name & site name at the end...?
Last reply by Adriano Faria, -
- 1 reply
- 298 views
Hi guys, so since I upgraded from 4.1 to 4.5 all links paste into the posts as hyperlinks. Before links to pictures and youtube were embedded automatically and now they are not. I found one switch in ACP which refers to embedding content, and it's set to on. Did any of you had this problem and how did you solve it? Thanks
Last reply by Daniel F, -
- 1 follower
- 1 reply
- 250 views
Can anyone please help me in setting some strict permission on pages database, either on DB or on page level. I want certain usergroup to add the records, but member who add the record should only view and edit their own records and not everyone records. Open to buy any plugin, if it help in setting such granular permissions. Thanks in advance.
Last reply by bfarber, -
- 1 follower
- 2 replies
- 410 views
How to RSS Feed Imports posts to ONE existing topic NOT to create new topic for every new rss record?
Last reply by AlfaSpaceNET, -
- 3 replies
- 560 views
Hello, I apologize for the silly question but how would I extract the data from a theme's XML files? I like to have my edits to themes on my desktop so I can switch back and forth between templates faster on VSCode compared to the AdminCP theme section. Thank you for your help.
Last reply by bfarber, -
- 3 replies
- 603 views
Is there a feature to allow the number of each post in a thread to show? That's a feature that a lot of our users are asking for right now. Thanks!
Last reply by usmf, -
- 2 replies
- 264 views
We're using 4.4.x and contemplating using the subscription system versus the products as subscriptions. The Products as subscriptions with renewals seems a bit more flexible at this point so we're leaning that way. One thing we're trying to figure is how to move users into groups once the product or subscription expires. I can see that the user will be moved into the previous group they had, but we don't know what group they may have had when registering or purchasing the subscription product. Is there a way to automatically move the users into a specific group(s) once their product subscription expires? Or better, an automated system task …
Last reply by mcsg, -
- 3 replies
- 360 views
I can't seem to find a way to adjust the color of the Profile Header Background throughout the entire site. Every time you load a different user profile or hover over a member's name, the background of the profile header loads in a different pastel color. This color also shows up as a permanent header bar on phones. Is there a way to change this? Here's a link to the forum I'm working on: https://www.usmilitariaforum.com/forums/index.php?/online/
Last reply by usmf, -
- 1 follower
- 8 replies
- 661 views
I don't get the need for a "mark as read" button, but I do understand that it has more good than bad potential for those who do want it when it's presented as "mark as read" (like the text button under the search bar). What I don't understand, is the need to make the "dots" (icons?) next to forum names act as a "mark forum as read" without any popup window or confirmation dialog. Is there any way to disable that functionality or have it display any kind of dialog? To solution.
Last reply by Joel R, -
- 2 followers
- 6 replies
- 980 views
Hello, I am using version MySQL v5.5.5-10.4.15-MariaDB-cll-lve. I would like to change the engine of some database columns (1/4 of them are on the MyISAM engine, including posts, topics, statuses, and the remaining 3/4 on InnoDB), so I have questions for you: Can changing these tables delete some data? For example, if we have 3000 posts, it can suddenly become 2980 after conversion? Which way is better: First way) Typing in turn for each table: ALTER TABLE wp_comments ENGINE=InnoDB; Second way) Manually changing the table setting: Does it not matter which of the two options? Do I need to do anything else after doing either of these two option…
Last reply by CoffeeCake, -
- 2 replies
- 270 views
Is there a way to show the names of users inside a thread while they are viewing/reading that forum thread? I've tried a lot of adjustments, but there doesn't seem to be an option for that.
Last reply by usmf, -
- 1 follower
- 1 reply
- 240 views
We have this strange request few times, when some member leaves us and they don't want to delete their account for preserving content but want to disable all notifications. Is there a way, we can switch off all notifications for certain members from AdminCP?
Last reply by Morrigan, -
- 2 replies
- 477 views
Spammers are joining my community and sending private messages to other members without making any posts to the forum. Is there a setting in the ACP to prevent new members from sending private messages until they have X number of posts? Thanks!
Last reply by Tennman, -
- 2 followers
- 4 replies
- 736 views
Hi everyone, I quite cannot find how to easily ignore someone (hide his/her posts in the topics), especially on the mobile version. On the desktop version of IPB, hovering over the user's nickname displays a pop-in window, where I can find an option allowing me to ignore them. On the mobile version, on the other hand, I cannot figure out how, and did not find any documentation about this. I could not find an "Ignore" option directly on the user's profile, which would have been useful on the mobile version (Firefox / Chrome for Android). My IPB community is 4.5.3, and I did not turn off the option allowing members to ignore other members. Also, I u…
Last reply by Nathan Explosion, -
- 1 follower
- 4 replies
- 310 views
Hi there, I recently upgraded my test-install to version 4.5.4 and started installing my previously purchased apps and plugins. If I understood correctly, starting with version 4.5 there are no manual downloads from the marketplace from this site, I have to use the marketplace-integration in the acp of my forum. But how can I review the code that is now running on my server? I have to know what it does to the server and to the data of the users. Somebody has to be responsible in the end and IPS states clearly that they are not responsible for any damages. A quote from the acp: "IPS IS NOT RESPONSIBLE FOR AND YOU AGREE TO HOLD IPS HARMLESS FOR ANY POSSIBLE ISSUES…
Last reply by Daniel Wolf, -
- 1 follower
- 4 replies
- 377 views
Good Evening, Is there a way to change the link when the start new topic is clicked just in once specific forum? when the user clicks the button i would like to redirect them to another item. I know i can redirect the forum but I'm looking to do something else. Thanks
Last reply by Noble~, -
- 2 replies
- 794 views
Hi there, I am using a theme and at the top there is the name of my community. I am not seeing a place to turn this off anywhere in the theme settings, so I am assuming this is a setting within the Invision backend. Any ideas on how to turn it off so that there is no text over the girl's face? Thank you!
Last reply by Dean_, -
- 2 followers
- 11 replies
- 586 views
Can you send a message to all members that RSVPed to an event? For example you want to share the online meeting link just before the event starts, but only with the people who clicked RSVPed as 'going'. Is this possible without messaging each member separately? Ive had a play on my own forum and had a look around the Invision Communuity forum but cant find how to do this. Thanks in advance for your wisdom.
Last reply by lazzarus, -
- 2 replies
- 969 views
Hello, I am fairly new to IPS and I am loving so far after switching from Xenforo. However, I am having one issue. With Xenforo, I was able to set a node to be viewed by members, however other members topics were unable to be seen unless they were of a certain user group. Is that possible with IPS or am I just missing something? Thank you for your time.
Last reply by hashbrown, -
- 6 replies
- 342 views
Our forum is from 1998 and have been converted from original UBBThreds(1998-) to SMF(2012-) and then to IPS (2018-). When our members write a PM almost every time they also get a message from before 2012 in the conversation. My best guess is that there are some tags that is beeing mixed up and since we have converted several times, the error could be old. Is there a way to delete PMs from before 2013? Just cutting the line to the old forums PM-data?
Last reply by Daniel F,