General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,379 topics in this forum
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- 454 views
Hi, my favicon has stopped showing in the Safari web browser for four days now. Does anyone know which section on the IPS suite deals with the favicon?
Last reply by Marc, -
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This may be an option I'm missing somewhere. I like the idea of having the donation widget, but the primary way people will be donating is by purchasing subscriptions or one-time items in the store. Is there a way to flag a product/subscription as a donation item such that it automatically bumps the donation goal or would this need to be done via a service like Zapier once all of the commerce interactions are present?
Last reply by Marc, -
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- 2 followers
- 3 replies
- 650 views
We're beginning the planning stages of changing our users email addresses to a different domain (same username) however with I try to edit my email address I get an error that I'm not allow to use that email address on this site. Anyone have any insight as to why, or how we can make that change?
Last reply by Marc, -
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- 3 followers
- 6 replies
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On the Article detail page, there are 2 tabs for Reviews and Comments. Is it possible to reposition the Comments tab first followed by Reviews tab without editing the templates? There are rarely any reviews compared to comments and the ordering of these tabs is not optimal.
Last reply by WebCMS, -
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- 2 followers
- 1 reply
- 431 views
Like Test Posting I want to create a topic/category where only those who created it can see their own topic and others' topics will not be visible.
Last reply by Adriano Faria, -
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- 451 views
Is there a way to schedule a topic to be moved to another forum later, for example in one week?
Last reply by David N., -
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- 4 followers
- 12 replies
- 964 views
When I get a bounced email back from a member, I have to do a lot of clicking to uncheck all the email notifications they receive. Is it possible to create a new group, move them to that group, and have them receive no notifications?
Last reply by Square Wheels, -
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Hi team, I see this widget in my dashboard and have a question. How can I see the historical notifications sended? It is posible? And, can I view who is suscribed for this notifications in a global way? Thanks!
Last reply by Marc, -
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- 445 views
Previously this could be fixed by changing the settings on the iPhone under Settings > Camera > Formats from High Efficiency to Most Compatible (although not idea as HF is the default setting) this work around however does not fix all images. And sometimes when a user takes a photo and uploads it, they will see a black image. They can send this image to themselves on telegram for example and then download and then re-uppload, this uploads it as a jpeg, but some quality is lost. Is it possible for Invision Community to natively support direct images that are uploaded from iPhone 15 and later in Most Compatible most and ideally also High Efficiency mode also? …
Last reply by Marc, -
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- 1 follower
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Does the default value field on custom form fields (e.g. with databases) allow for variables or does it only accept raw text? For instance, if I have an email field, is there a way to configure its default value to be that of the currently signed in user?
Last reply by Marc, -
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- 2 followers
- 1 reply
- 351 views
Hello, Can I configure for a specific management group to use the warning system so as to be able only to give points via the system? and not to set a customer ban date
Last reply by Marc, -
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- 2 followers
- 9 replies
- 687 views
Wondering if there's an option that would add a little arrow on the side of any screens in the IPS software that scroll down. Clicking on the arrow would take the viewer back to the top of the page. Is that an option? Thanks!
Last reply by Randy Calvert, -
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- 3 followers
- 8 replies
- 937 views
Now that Marketplace is gone, does IPS have advice on how to find an app? I'm looking for (MIX) Advanced Online Indicator By -FP + MIXOH https://invisioncommunity.com/files/file/8945-mix-advanced-online-indicator/ The thought was that it would be easy for us to find things we need without the Marketplace. Any thoughts?
Last reply by Clover13, -
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- 1 follower
- 2 replies
- 430 views
Hi, I forget how to configure the thumbnail and post appearance for post sharing in WhatsApp, thanks in advance share with me the steps. 😅
Last reply by Jim M, -
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- 2 followers
- 5 replies
- 685 views
How do i make a Similar News Site like this? https://invisioncommunity.com/news/
Last reply by beats23, -
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- 5 replies
- 545 views
We can select which *products* the coupon will work on but not *subscriptions*. Why is this? Is this an oversight?
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 465 views
I'm trying to figure out the difference between a Subscription and a Product with automatic renewal. The differences I see between them seem to be very slight, such as showing up under Subscriptions rather than Store and products generally having a lot more in the way of configuration. In my case, I want to offer subscription packages for my game server, with each package providing in-game and on-forum benefits. Functionally, I plan to use the webhooks API to be able to publish purchase events to my game server, which will then handle providing the perks to the player. Would subscriptions or products with automatic renewal be better for me in this situation?
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 528 views
Is there a way to slow down the Featured Downloads Slider. I want to set it to 30 sec or 60 sec........
Last reply by dogbone, -
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- 1 follower
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Hope I'm posting this in the correct spot. We're spending some time working on the ranks/badges section of IPS, and the options in there are really great. The major part of our website is not on IPS and is a trading pin database. Users are able to add to that database, and our database programmer has put in a way to count "points" for different actions in the database. Originally, my idea was to see about getting a plug-in made by one of the great devs here to take the points from our database and add them to the appropriate accounts in the IPS software. However, my developer thinks he may be able to do that. Here's the info that he sent me, and I'm wondering if …
Last reply by PinPics, -
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- 2 followers
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- 354 views
Hi ok this might be a dumb question, but how do I pay for my annual cloud renewal? I have gone all over the client area and I do not see anywhere to pay for my renewal coming up in less than 2 weeks.
Last reply by Marc, -
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- 1 follower
- 5 replies
- 405 views
Hello! I have set in event settings to show unlimited events , I have 8 events but only 6 is shown . don't find any settings for it or have miss something here ? but if I click show events by locations all 8 events shown ? is this hardcoded in template ?? PS. None is live event . all is event and *osa* Thanks for answer Chris
Last reply by Jim M, -
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- 353 views
Is it possible to sell subscriptions only to Canada?
Last reply by Jim M, -
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- 2 followers
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- 366 views
Just want some more information about how Stripe works with subscriptions when it comes to taxes. Stripe has "Stripe Tax" which helps you manage your tax codes and will correctly determine the tax amounts and rules based on customer location. When I set up Stripe as my payment method, and someone makes a subscription purchase on my community, once they get to the payment part, are the customers actually checking out with the Stripe system? and will it incorporate the Stripe Tax system if it is set up in stripe correctly? I have read the walkthrough on setting it up in CP and will have no issue with that part but I am new to using payments, API and web hooks…
Last reply by Marc, -
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- 1 follower
- 12 replies
- 1.1k views
Does this exist? Members searching for clubs to join on nearly 30 pages of clubs. Filtering helps, but is there a club search feature?
Last reply by Nigel Moore, -
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- 3 followers
- 11 replies
- 577 views
Is there a plug-in or setting that will change the user interface of downloads to look more like a classic file directory?
Last reply by Marc, -
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