Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 31.3k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,688 topics in this forum
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- 10 replies
- 380 views
Well I can... but no other member can, they just get this: Followed instructions and upgraded without error but when anyone tries to log on they get a 301 error and the following message: Moved PermanentlyThe server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@thefmfa.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. No ide…
Last reply by SparrowMason, -
- 0 replies
- 227 views
Hi ! We are looking for a games application to install on IPB 4 Any clue ? The goal is to get our user addicted to the games and to show their ranks for each game somewhere Any ideas ? Tx
Last reply by Durango, -
- 5 replies
- 226 views
I am trying to add a hidden field into the profile fields but not sure where to look, not that I have not been but I cannot find where to add the field type in. https://www.dropbox.com/s/kpc5dx8qv4o2rca/Screenshot 2015-03-14 03.13.32.png?dl=0
Last reply by John 3:16, -
- 7 replies
- 347 views
Apparently I can t see other admins too with an EXO error which I guess is a permission error I looked at the Profiles permissions and admins are allowed to view profiles Just spent an hour checking all permissions for everything everywhere for admins and I am going mad trying to find why the hell I can t see admins profiles. I can see members profiles fine and when I mouse over my icon next to my name I see my banner. Status updates also seem to error out No idea how I may have turned off that, the only thing I can think of is I misclicked the copy icon while looking at the admin group, that duplicated the group but I deleted the duplicate which did not have any admins i…
Last reply by John 3:16, -
- 0 replies
- 220 views
Tried to create a new database, records only (not by category), automatically create a new page, and got this: EX2 Something went wrong. Please try again. A configuration or server error has occurredRemove the new page creation and the error goes away. However, each time this error occurs, a new page is created without a page name.
Last reply by esquire, -
- 0 replies
- 218 views
I'm a little confused by this. I see "item prefixes" - what is this? It looks like the ability to set a "primary tag" that will be shown for any given Topic/Thread. I'm not sure if I'm understanding this system correctly - it's like a user defined keyword that acts like a tag? I did a search for settings and I see none. If so, this will become abused very quickly. What's the purpose Users seem to be able to create any Topic tag they wish and run amok with 4 word "prefixes" that will dominate the look of your forums (to grab attention to their Topics.) It doesn't work like any prefix I've used, which would limit users to a prefined short list of prefixes per forum, which …
Last reply by esquire, -
- 0 replies
- 221 views
I see an ability to put tags on/off. But I was wondering about 1) limiting tag use for each category (like prefixes should be, as I understand them). 2) limiting use of tags or categories? 3) Any controls over tags or prefixes other than "tags are on/off" and "ability to use a tag as a prefix"? I don't see any controls at all.
Last reply by esquire, -
- 0 replies
- 214 views
I received an email from my board today with the following info: X has posted a message in a personal conversation requiring approval, X When I click 'Go to message' I am told: Sorry, there is a problem We could not locate the item you are trying to view. I have received another similar email today, this time when someone sent a PM. I have never seen this before. What's going on?
Last reply by lactsl, -
- 1 follower
- 3 replies
- 405 views
I can't find this anywhere... but is/has there been a converter from IPB 3 to IPB 4 that converts topics / posts / forums? On a side note... I apologize for posting in the wrong section (if it is).
Last reply by Lunars, -
- 1 reply
- 326 views
When I sign in my board after I put my credentials it stays in the sign in page, but in the top it says community home, some members are confuse and they say they can't sign in. Is there a fix for that?
Last reply by cafeboricua, -
- 1 follower
- 5 replies
- 307 views
Is it a bug or did I do something wrong? when updating from 3.4.7 to RC5 attached images in posts are lost. The post shows "[attachment=17:image.jpg]"
Last reply by Gnuru, -
- 2 followers
- 5 replies
- 298 views
Lot's of people like to embed YouTube videos on my site. I am not sure of the proper way to do it. Many of the videos I see are just links, not the actual video. Sometimes when I try I paste the link, wait 5 seconds and it shows up, then I submit the post. If I want to type text after the video and I paste the YouTube link, then hit return to type a message, it only inserts the link. The behaviour seems erratic. What is the intended way for us to insert videos that will work consistently? Thanks
Last reply by opentype, -
- 2 replies
- 251 views
YouTube, Instagram, Soundcloud, Vine embeds look really bad and too big in IPS4 and I can't seem to find a way to edit that. Any ideas? Thanks
Last reply by Kirill N, -
- 1 follower
- 8 replies
- 345 views
Memcached is installed on my server and IPS recognizes that it is installed. I've tried both localhost IP (aka 127.0.0.1) for the IP and my actual IP address of the server but IPS does not seem to be accepting it. Plus tried with port 11211 and without a port and still nada. IPS doesn't seem to accept anything, any suggestions?
Last reply by 不中用, -
- 0 replies
- 218 views
Under forum settings, the first two settings are Name and Description, are these in relation to the pages title and meta tag description?
Last reply by Ricw, -
- 0 replies
- 213 views
are we able to upload photos from a cellphone? I can switch to the full version and do it, but I can't find an option to allow us to do it from the mobile template. Can someone please let me know if this is possible
Last reply by David McJunkin, -
- 1 follower
- 3 replies
- 279 views
I "upgraded" to RC5 last night, I cannot believe the number of errors I am getting. I submitted some of these as a ticket, but here are just a few of the issues I am having. Many people have reported these errors, almost all of them in IE. If you open Notifications all you see is the spinner. IE or Chrome.If you click Sign Up in IE, you get this error: Fatal error: Call to undefined method IPS\Theme\class_core_front_system::register() in/home/squarewh/public_html/applications/core/modules/front/system/register.phpon line 142If you go to a forum and select a different page it just leaves you on page 1, then eventually goes back to the forum homepage.If you are reading a p…
Last reply by Lindy, -
- 0 replies
- 248 views
Does anyone know if it's possible to create a custom field when posting a topic? I want to use a dropdown that the member has to select before posting their topic. Thanks.
Last reply by John 3:16, -
- 5 replies
- 409 views
Hi, I found this documentation about IPS Connect: https://www.invisionpower.com/support/guides/_/advanced-and-developers/integration/ips-connect-r27 but I think that is for the version 3.x ... or is it valid for the version 4 too? Thank you!
Last reply by sijad, -
- 1 reply
- 522 views
How does one change this? When trying to upload, my prompt is My group settings are set to unlimited. Any advise appreciated, thank you.
Last reply by IveLeft..., -
- 2 replies
- 262 views
How do I change the format of embedded YouTube videos? They kinda look weird:
Last reply by Kirill N, -
- 1 follower
- 0 replies
- 245 views
my site presents the following error continuously. Fatal error: Allowed memory size of 209715200 bytes exhausted (tried to allocate 32 bytes) in /home/sitename/public_html/system/Patterns/ActiveRecord.php on line 107 and the worst is that it is not public, only I'm using, so I do not have user load. What I have to do? Any ideas?
Last reply by DD&DD, -
- 0 replies
- 232 views
Hello, I have a noob question about ips4, where can I change the datetime format? Thank you.
Last reply by Kaos1337, -
- 0 replies
- 220 views
Hi, I'd like to create an event where users can request a place at the event. Is this possible? Thanks
Last reply by lactsl, -
- 7 replies
- 931 views
* if this is in the wrong forum, please move to appropriate forum Please help I have IPS 4.0 RC Where do I go to change color (see attachment below)
Last reply by steve00,