Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Admin CP - Usergroups switch
- Last reply by bosss,
22,952 topics in this forum
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- 1 follower
- 2 replies
- 270 views
Hi everyone, Is there an option to allow us to enable viewing Gender, location, etc. in a Userinfopane in a topic like previously in IPB 3.4.x?
Last reply by Lunars, -
- 1 follower
- 3 replies
- 451 views
We upgraded on Friday and I'm beginning to regret that decision. Something is wrong with V4 and it is not worth the upgrade hassle that has occurred since upgrading, to the extent I'm seriously considering a roll back to V3.4.7. A few issues we have. Pagination, slow and causes the next page not to load, with EX0 error and requires a page reload for content to load (had to use this plugin to disabled pagination). Clicking on logo to go back home, causes EX0 error http://i.gyazo.com/de8c2df0bb119e4fb9696e901d7b9e92.png (intermittent) Speed, so much slower thant what V3.4 was, it is so slow. Can't access member from the ACP - error EX2 http://i.gyazo.com/db33369e00adfb69…
Last reply by Ryan Ashbrook, -
- 1 reply
- 265 views
Hello, I'm using PHP & TXT Widget and I'm needing to insert an iframe that needs to include the ID of the current logged-in user in the URL. As with this plugin I can use PHP, how can I print the ID of the actual user? Thanks a lot!
Last reply by Ivo Pereira, -
- 6 replies
- 777 views
Hi, How do I do basic font and color adjustments of my forum? Can this be done inside the control panel or do I have to download something for this to work? Stig
Last reply by 不中用, -
- 0 replies
- 456 views
Has anyone been able to install the community suite on IIS 7? I've been trying to do it but it comes up with an "An unknown error occurred - EX2" error but due to the error being so nondescript, I have no idea why this is happening
Last reply by mogzilla, -
- 0 replies
- 264 views
Quick question, what's the ETA for IPS Converters for v4? In particular vb5 -> ipb4. Cheers
Last reply by ep0ch, -
- 1 reply
- 288 views
Hi all - I've taken over this forum from someone else and there area ton of useful but locked topics. I've been manually unlocking them but am concerned there is a setting somewhere to auto-lock topics / posts after a certain period. Anyone aware of a way to ensure that topics don't get locked automatically? Thanks! Dave
Last reply by AndyF, -
- 2 followers
- 8 replies
- 373 views
Hi, Yesterday I did buy IP Board, installed it and it works fine. Today I did buy the Pages Beta. When downloading Pages, I had to tick "Pages" and untick "board, chat, calendar". When I finally got to download the file the ZIP was called "IPS Community Suite", probably without "board, chat and calendar" since I did untick those. But, when I unzip the file it holds all the folders I have from my first installation "admin, applications, datastore, plugins and so on". How do I install this? I just need to install pages since the rest is installed and configured. Stig
Last reply by Joel R, -
- 1 reply
- 298 views
Hello, I'd like to redirect old links of my previous xenforo 1.4.5 installation how should the content of .htaccess be ? I've transfarred all data from my old forum with content to new IPS4 installation and would like to redirect from old site to new site with 301. Regards
Last reply by ABGenc, -
- 0 replies
- 319 views
Hi In short: when creating new ipb threads, is it possible to share this with the forums facebook page? I've just configured facebook connect, and im now able to create user, share and like threads and its posted on my private facebook page. This is a car enthusiast forum, and we have as probably everyone else our own facebook page aswell. The struggle is that people tend to post their technical questions on the facebook page, instead of on the forum, where we want to archive those questions. Now when i create a new thread i can select "share with facebook", but this shows on my personal fb stream, i would like it to be posted to the fb community page instead, is this pos…
Last reply by ronny, -
- 1 follower
- 23 replies
- 641 views
Hi, My idea is to bridge the Forum with a WP solution because WP has some really nice plugins that let the user post articles in a very sophisticated way. Is there any plug ins or other options that have this set up in a modern way, so that I dont need to reach for WP? Im thinking of having this articles on the first page. Stig
Last reply by stig olsen, -
- 1 follower
- 2 replies
- 319 views
I can t seem to find where you set the text for the global announcement block
Last reply by Ocean West, -
- 1 reply
- 287 views
Hello, i can't find a way to modify the default value (15 minutes) to change it to 60 minutes. Is somebody has an idea how to ? Thanks.
Last reply by Soupy1985, -
- 1 follower
- 7 replies
- 458 views
How do I get rid of the Circle Crop? My members have profile pics and its not up to me or forum software to crop it. Need it gone or I can't upgrade
Last reply by Birman, -
- 2 followers
- 7 replies
- 398 views
I've got 4400+ threads in a vBulletin 3.8 forum that I'm converting to IPB 3.4.7.IPB seems to have kinda half-assed support for prefixes compared to vBulletin; the first tag on a topic is (optionally) repurposed to serve double-duty as a prefix...The converter package doesn't even seem to attempt to migrate these prefixed threads...What can I do?The number of threads is large enough that doing things manually isn't really an option. We can ask users to re-tag and then "prefix" everything by checking the box, but that too would be incomplete, slow, error-prone, etc. Is there a solution for this problem?
Last reply by Bruce_man, -
- 0 replies
- 267 views
Hi, I have problems using the visual skin editor. Its open and placed on the right side of my screen, while the ip board is placed on the left side. But, Im not able to do anything, change anything in the editor. I can change between grid and traditional but thats the only thing that is possible to change. I can also write in the CSS editor on the bottom. Any known bugs? Its IPB4 STig
Last reply by stig olsen, -
- 1 follower
- 3 replies
- 324 views
Girls loves emoticons! Do you experience that the emoticons that is included in the forum is enough or have you experienced that you had to install more of them? Is that available for download some place and is it a good thing to install more? Stig
Last reply by rich@fordstoc.com, -
- 1 reply
- 282 views
Hi, I want to offer my forum members groups (2-10 persons) secret groups, where they can communicate without anyone interact or even see what is going on inside the group. Is this manageable, and what is the best way to "tell" members that they have this opportunity and tell them where to register for a forum group like this? Thanks! Stig
Last reply by rich@fordstoc.com, -
- 0 replies
- 252 views
Okay I know this can be done because there private investments forum using Invision software that are doing it.We need to be able to embed images from bigcharts.com which wrap their stocks charts in an iframe like this:http://bigcharts.mar...=579&mocktick=1Currently the forum gives us the usual "can't recognize image extension" error so now everybody has to save the image on their desktop and then upload which is cumbersome. I'm pretty new to Invision so I thought it would be an easy thing to allow all images and turn off the image extension filter but it's not. Now I'm a bit under the gun because OTHER investments forums have figured out a way to allow easy cut and p…
Last reply by DJ Dunkerley, -
- 0 replies
- 309 views
I'm looking to get rid of the index.php in the urls, and there is a warning since I'm running nginx for webserver. Is there any official nginx rewrite configuration for this or could anyone tell me where to find the apache rules to "translate"? Did not find any .htaccess file in my filesystem You are not running Apache and will be required to manually configure the appropriate rewrite rules for your webserver software. Links on your site will not work until you do this!
Last reply by Lokomotiv, -
- 1 reply
- 335 views
example check
Last reply by Hexsplosions, -
- 0 replies
- 262 views
Hi guys, I just upgraded to 4.0.0 as everyone was saying that they upgraded without any issues. That's true for most of the parts, but there is one big critical error on my site. I had my own design based on the standard template and if its enabled now the whole site is broken. If I wanna check the resource i get this: Do you have an idea! It's pretty bad - ned help.
Last reply by LukasGr., -
- 1 follower
- 8 replies
- 415 views
Hello, Today i've tried to download IPB 3.4.7 from Client Area many times but it isn't working just loading.Would be happy if its get solved today. Regards
Last reply by Izaya Orihara, -
- 1 follower
- 1 reply
- 319 views
admin/?adsess=e4ba2c6dabaf94b3517f435ac80d3a01&app=core&module=settings&controller=licensekey [an error occurred while processing this directive] I have just changed directory from /forum/ to the main site directory www.mysite.com - removed the previous redirect that exists and now I'm receiving the above error when accessing the site. I have updated the URL in the client area but still the same. Any ideas? I have raised a ticket.
Last reply by craigf136, -
- 1 follower
- 1 reply
- 276 views
Is it possible to not show Advertisements in mobile?
Last reply by Square Wheels,
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