Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
-
- 1 reply
- 245 views
Is there a way to get Group Images to show up when using the staff page? Is it possible to have images for two groups show at once? Example, One of my admins is also part of the GFXteam. Both groups have icons but only the Clan Admin image shows when he post in the forums.
Last reply by Porthos1973, -
- 1 reply
- 308 views
As a number field you cannot use non numeric characters such as , or . How do I format the number field so I can enter 2.50 or 25.00 or 25,000.00 etc not worried about the £sign as I have put that in the display option Or am I better using text box and let members sort it out
Last reply by tenaki, -
- 0 replies
- 273 views
So I've followed these instructions: https://community.invisionpower.com/4docs/administration/pages/using-pages-under-your-community-root-r100/ and have a couple of questions. When you set the toggle in 'pages > advanced settings' it no longer prompts you to download a htaccess file. is this still needed? Although the index page at www.mysite.com is working correctly the 'home' link in the breadcrumbs still goes to www.mysite.com/forums/. Is there a way to reset this to www.mysite.com? Thanks
Last reply by BN_IT_Support, -
- 0 replies
- 240 views
How you can control the fields for each record in the database? (IP.Content)
Last reply by IPBGallery.com, -
- 1 follower
- 1 reply
- 275 views
i never added it from what i know is this included in IPS or something?
Last reply by Joel R, -
- 3 replies
- 224 views
Hello! How to show <div> only for a specific group of users?
Last reply by Ryan Boyd, -
- 0 replies
- 231 views
The Remove Orphaned Files task is not working on the installation using IPS 4.0.13.1 The file count stays the same while the background task seem to be running so it's not removing anything in the uploads folder. There are no new errors that have been logged in the logs folder, and no queue task log entries. The file count is about 77.000 but should be about 40.000 Do you know if this is normal and will progress? I've been waiting to do this since June when the remove task removed almost all the files. I created backup off the db and the files which took long time to run. Now I have to restore from backup just to make sure that everything is OK, a…
Last reply by Machsterdaemon, -
- 0 replies
- 252 views
Hello! How add custom field for IP.content category? Example for record.
Last reply by IPBGallery.com, -
- 2 replies
- 262 views
Time to cleanup the root directory. A long time ago I upgraded from 2.3.6 to 3.0 and I think there are some folders left from 2.3.6 that should be safe to remove by now. Any pointers on which folders can be safe to remove?
Last reply by Stenis, -
- 0 replies
- 262 views
Hello guys, I was trying to add ads to my advertisements place. Once added it showed up "Javascript disabled for security" How can I enable it please? Best regards UKF
Last reply by Ryan Boyd, -
- 2 followers
- 19 replies
- 709 views
Hello, I would like to make all my forum topic URLs from http://forum.example.com/topic/123-hellow-world/ to http://forum.example.com/teema/123-hello-world/ but don't want to frighten Google so would like to redirect 301 those to a new URL. I have searched from Google the right htaccess code but non of them work. Can somebody help me out?
Last reply by Murmel, -
- 1 follower
- 3 replies
- 464 views
Hi All, Is there a way to create sub-calendars? What I mean by this is that I want to create similar functionality that wee see with the "All Calendars" view, but instead of showing all calendars, I want to show specific calendars. Why? Think of a sports league calendar with a ton of games and then being able to narrow down to the team specific calendar. Showing all games from all teams in all leagues using the "All Calendars"-view is too big of a view and I want to narrow it down. I appreciate any ideas you might have around this! Thanks!
Last reply by KenuFHR, -
Ignore thread
by tjk- 2 followers
- 7 replies
- 346 views
Is there a way to mark a thread/topic as ignored, show it doesn't show up in new content or activity stream? Thanks!
Last reply by surinp3, -
- 11 replies
- 349 views
Hi, I recently downloaded the '4.0.13.1'-version of the IPS Community Suite. I've copied the files to my ftp-server. During install I encounter a problem. After the 'Administrator Account'-step, I just get an empy screen. Nothing more than whitespace. Because it's a test version I've used my license key with '-TESTINSTALL' behind it. And I try to install in a subdirectory 'Test'. So like www.domain.com/Test. Does someone know what I'm doing wrong?
Last reply by sipofwater, -
- 5 replies
- 350 views
How can I split a topic with around 200 replies more or less in the middle? So I will end with 2 topics of more or less 100 replies. The only option I have found when I select the post in the middle (the one it will be the first post in the new topic) it just move out of the topic this message, but the others until the end of the topic
Last reply by Woodsman, -
- 2 replies
- 257 views
I just can't figure out why Commerce/Pay Pal doesn't work on my other sites. I have looked through PP and can't see anything that says I can't use my account with more than one site. Works on one site, but no others. It just says "There was an error processing the payment. Please try a different payment method or contact us for assistance. "
Last reply by socceronly, -
- 3 replies
- 282 views
How do you setup a guest admin access account in v4 so a developer can help with debugging etc. I'm not sure how to use the 'staff' section in the acp either and how it relates to normal group creation, thanks for any guidance.
Last reply by Gravi5tar, -
- 1 follower
- 11 replies
- 330 views
I upgraded my site a couple of weeks ago. For the most part the upgrade went well. Unfortunately, for some reason member post counts across the board were somehow reduced greatly. Not sure by how much but it looks like around 40%. Aside from restoring my old site, is there any way to boost the post counts of every member by some percentage? Personally, I don't care, but as you can imagine there are some members that this is a big deal.
Last reply by Michael R, -
- 0 replies
- 215 views
I just recently upgraded my board to 4.0 and it for some reason my uploads are still pointed to my dev directory. Instead of avatars/images pointed to www.xxx.com/ it's pointed to www.xxx.com/dev How do I change the upload directory in 4.0 ? PS: This is also effecting my ACP
Last reply by Daddy, -
- 11 replies
- 412 views
I just installed 4.0.13.1 on my test site. I was running 3.4.8 and we had an existing announcement. The existing announcement showed up fine after the upgrade. I deleted it and now I want to create a new announcement, but the announcement edit box doesn't display. The only options I have are the media insertion options at the bottom. Here's a screenshot of the announcement dialog: Is this a bug in 4.0.13.1 or have I configured things incorrectly? I followed the instructions in the guide here.
Last reply by Woodsman, -
- 2 replies
- 301 views
Hello recently i notice that this website https://www.virustotal.com/de/url/e9dda04137ad154472617fb8c81b12489114caaf2f4206d84cda0b96eb48c2e9/analysis/1444945301/ detects that my website is blacklisted by CRD, BitDefender, Fortinet for malware site wtf? i dont really know where exactly i can check if its true?
Last reply by TAMAN, -
- 5 replies
- 332 views
Hi everyone, I don't know how to assign a price to a file inside downlaods section, every files which I've uploaded, is subtitled "free", please help me regarding this isssue, I've fixed everything in the settings page for paid files..
Last reply by Khalat Jalal, -
- 4 replies
- 265 views
Hello! How edit redirect time to http://site.ru/?app=core&module=system&controller=redirect&url=
Last reply by Adriano Faria, -
- 5 replies
- 261 views
Just purchased Commerce and Gallery. Where do I go to download the files? Sorry for such a dumb question...
Last reply by Phil Lilley, -
- 1 reply
- 335 views
How to show Signature in IP.Content articles What I have to insert a code template?
Last reply by Alexey MMM,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
