Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- "This theme file could not be saved"?
- Last reply by Jim M,
22,928 topics in this forum
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- 2 replies
- 335 views
Is there a way to select and delete more than one member simultaneously? I would like to remove old/dormant forum members, I can find them using advanced search. The only way to delete that I can see is using the drop down menu that appears at the right of the searched list. Using this method takes me back to the member list each time so I have to either record a list of members to remove or search again.
Last reply by Missing Lincs, -
- 0 replies
- 254 views
I have Commerce as a part of my system, and would like to include a product group on the main Commerce page which has no products but which links to an external website where those products are sold. Does anyone know if Is this possible? If so, how is it done? Thanks in advance for any help.
Last reply by Cosmic, -
- 2 followers
- 11 replies
- 437 views
As of the 1st of the month, for some reason my server is unable to reach invision services, every time I put in my license number I get this error; " There was an error communicating with the IPS License Server: name lookup timed out. Please try again later or contact IPS technical support for assistance. " I've contacted support, they apparently can't reach or access my site, and it's only them, none of my customer base has any issue accessing my site or services. Also, commerce can't access PayPal to direct payments/invoices to them. I'm not sure if this is related. Support stated it's probably my firewall, I've look to the best of my knowledge a…
Last reply by kkucharsky, -
- 0 replies
- 257 views
Hello, I cant update my forum. I add my licence code and have this communicate: There was an error communicating with the IPS License Server: Connection timed out. Please try again later or contact IPS technical support for assistance. Can you help me?
Last reply by kkucharsky, -
- 8 replies
- 293 views
I want to create a dropdown link on the menu that open the sublinks on the secondary nav bar, just like "Browse", "Activity", "Marketplace" and "IPS 4 Resources". On the menu manager in the AdminCP we have only 4 options: Activity Stream Item Pages Drop-down menu External Link None of those allow me to create the menu that I want, just like in IPS 4 menu, as mentioned above. Before 4.1.3, I was using drop-down menu, and the sublinks were shown as drop-down menu and also in the secondary nav bar. After 4.1.3, the secondary nav bar looks empty and only the drop-down menu is shown. What I am missing?
Last reply by Cosmic, -
- 1 reply
- 239 views
This should be easy, but I have not idea how to add text content to the default Guidelines page. Where do I have to navigate to? Thanks!
Last reply by Woodsman, -
- 1 reply
- 247 views
Alright.... so how do we do this? I would hate to have to make a whole bunch of if statements to display a custom form for a pages database but there is literally no documentation on how to get specific fields to show to be able to make them more cutomizable. What I'm looking to do is condense a few of my forms to show certain fields in the same "section" instead of having all of the fields show up with their own custom area. The problem is the only data I can find is: {$input|raw} When I print the output it comes up with all the data I need but there is no explanation on how to get it to format appropriately. Anyone have any advice on a custom form to make it…
Last reply by -RAW-, -
- 1 follower
- 10 replies
- 363 views
IPS adds a copyright link to every page of the communities. To better SEO, I would like to add a "nofollow" directive to the link. I don't want to remove the link, only add the "nofollow"meta tag for SEO purposes. I have tried to search the code on the template, but could not find it. I guess it's hard embedded on php code. Anyone has tried the same thing? Thanks.
Last reply by sobrenome, -
- 1 follower
- 1 reply
- 257 views
When I upgrade my community to 4.1.3.1 last night, I cannot find the 'Remove Orphaned Files' in Files menu. I still able to used this on 4.1.2 but it is gone now.
Last reply by Foolboy, -
- 4 followers
- 7 replies
- 344 views
Previously I could create random, latest, top item blocks etc etc. Now I can only seem to be able to make a block consisting of top 5 items. Has this feature been removed?
Last reply by bradl, -
- 0 replies
- 289 views
I'm attempting to add some click-to-insert functionality to the editor in 4.1, and I can't seem to find the proper combination of functions to insert and format an image. I could just insert the <img> tag myself, but then I miss out on the thumbnailing/lightboxing that happens when someone inserts an image by hand. Is there an easy way to tell the editor to parse new content (if I were to just insert the URL), or to pre-process a URL in the same way that CKEditor does it?
Last reply by seanzol, -
- 4 replies
- 315 views
I am trying to turn on the Rewrite URLs feature in System >> Search Engine Optimization >> Friendy URLs. My site already has two .htaccess files: 1) In the site's root directory. This is the main .htaccess file which I am modifying. 2) In the [root]/wordpress/ directory which is necessary for the wordpress blog I have located on my site. I am not modifying this. The problem is, when I paste the required code into the root .htaccess file, everything works but my wordpress URLs become broken. How do make sure that the wordpress .htaccess file is unaffected? Here is the htaccess code I'm pasting in: IfModule mod_rewrite.c> Optio…
Last reply by ipbfuck, -
- 2 followers
- 25 replies
- 612 views
Anyone know what the current ticket response times are?
Last reply by h-y-b-r-i-d, -
- 5 replies
- 283 views
Just bought my new domain name and want to add it so it can be used. I can't find where to change this in the admincp section... Once signed in I only have the options of the left side where I can't find anything about it. I do not have any other menus in my admincp. There should be a redirect thing some where but I can't seem to find it. Is this doable yourself or do you gotta put in a ticket to have it done and wait a week before someone even gets back with you about it? If someone could point me in the right place in the admincp to do this myself, I would be very thankful..
Last reply by AndyF, -
- 6 replies
- 282 views
Is there a way to restrict the font size in signatures?
Last reply by eGullet, -
- 2 followers
- 13 replies
- 814 views
Hello guys, I was thinking about adding CloudFlare to my community. How can I do it? (I register for the free plan) and I am looking to use the professional soon. Also I saw some forums that have something like this: Checking your browser before accessing osbot.org. This process is automatic. Your browser will redirect to your requested content shortly. Please allow up to 5 seconds… DDoS protection by CloudFlare Ray ID: ******************** How can I do this and what is it useful for? Any idea also on how can I add the cloudflare to make my community much safer and faster? …
Last reply by GriefCode, -
- 2 followers
- 1 reply
- 257 views
Hi everyone, I used to put this code in my html file right over the first post content and display ad in the first post each page/topic Can someone convert this if statement to work with 4.1 - I have already created an advertisement block and called it post and put it in {advertisement="post"} <if test="$post['post']['post_count'] % $this->settings['display_max_posts'] == 1"> {advertisement="post"} </if> Thanks
Last reply by media, -
- 1 follower
- 3 replies
- 234 views
Was trying to re-organize our emoticons and I didn't see a way in the admin panel so I removed them off the server. However, they are still showing up in the admin panel. How do I remove the blanks ?
Last reply by DanInMS, -
- 5 replies
- 302 views
I've got two issues - want to see if it's something I can somewhat easily fix or if I need to report as a bug. First, ever since completing the upgrade to 4.1+ (I was late to update - jumped from 4.0.13.1 to 4.1.3.2), my reputation button doesn't display who voted anymore. Also, notifications now say "somebody" instead of the user that completed the action. I didn't see any settings in the admin CP regarding reputation that allows me to toggle this function. Second, also ever since the upgrade, my editor button images are shuffled a bit. "Link" is now the gear image, "emoticons" now use the link image. "Left" and "center-align" now use left and right flags, and …
Last reply by erc, -
- 1 follower
- 6 replies
- 329 views
Hi, I have a few questions that I thought I would ask in here rather than submit a support ticket. Hopefully someone can help 1. Since the upgrade to 4.1 my standard member group is unable to use [ spoiler ] tags, would there be any particular reason for this? I have an enhanced member group that has permission to post HTML, and I was wondering if that had something to do with it, but that's just clutching at straws as the standard member group were able to use spoiler tags before the upgrade. 2. How do I revert a template within the default IP.Board theme? The mobile nav bar template was modified prior to upgrade, and wasn't reverted during the upgrade pro…
Last reply by Jim M, -
- 1 follower
- 8 replies
- 296 views
Hello, Does anyone know how to change the height and width of the images in the image feed blocks. It seems that this has changed since 4.1.3.1 and the images are not displaying as they should. Many thanks.
Last reply by GaryJames, -
- 1 follower
- 2 replies
- 253 views
Hey guys, Im using different databases on my pages section on my website. Al these pages have their own 'frontpage' with shown records. Is there a possibilty to combine all these databases on 1 overviewpage? When i created the different pages i used the {database="4" title="Title"} and so on and on (got 5 in total), so each of them would have their own website section. Now i want al these different databases to join forces on 1 overview page. Is that simply combining the database names inside the code: {database="4" "5" "1" title="Home"} etc, or do i have to try something else? Many thanks in advance!
Last reply by Ramon Mol, -
- 8 replies
- 2.3k views
recently went from RC3 to RC4. everything was working yesterday, today all pages show "Error code: EX0" Sorry, there is a problem Something went wrong. Please try again. Error code: EX0 and c configuration or server error has occurred. any help would be greatly appreciated!
Last reply by EmpireKicking, -
- 1 follower
- 2 replies
- 395 views
I was told the ability to export email addresses has recently been included in the core. Does anyone know how to do this?
Last reply by PalmTalk, -
- 1 follower
- 1 reply
- 234 views
In our 3.4 board we've got a simple tag cloud showing popular tags colored by popularity. I can't figure out how to reproduce this functionality in 4.1. Any suggestions?
Last reply by Claudia999,
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