Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 3 replies
- 315 views
Click and hold title to edit it not working. Any sugestion? Thanks.
Last reply by Marius, -
- 0 replies
- 275 views
I want to have the http://www.sharethis.com/ social sharing buttons/bars in the forum. It asked to put a JS , where is the place i should put it ? so it appears on every topic detail page for example this page - http://jalan2.com/fo...dari-handphone/ 1. i want it to appear on the top section, just beside the 5 stars rating. Where should i put the sharethis code ? (screenshot called top share pic attached ) 2. Also on the bottom share ( attached ), which template & area should i put the code so it appears just like in the screenshot ? thanks so much guys rudy P…
Last reply by kasihtuhan, -
- 1 follower
- 0 replies
- 232 views
Under Profiles in AdminCP I am create a custom profile field. Along the right hand side of the page in the field settings there are boxes with the option to "Copy Setting Value". Clicking on this brings up an error message... Does anyone have any idea what the problem is? Ted.
Last reply by Teddy Rogers, -
- 2 replies
- 291 views
I want to use email to log in only so members keep current emails addresses. It is no guarantee but it would be annoying to log in with a defunct email so it is a bit of a reminder. Is there a way?
Last reply by chilihead, -
- 3 replies
- 260 views
If I try to edit any member from AdminCP I get the following error: EX2 Something went wrong. Please try again. What could be wrong here?
Last reply by Adlago, -
- 3 followers
- 10 replies
- 412 views
After the upgrade from 4.0.x to 4.1.3.2 - I (and several users) can no longer upload photos. The error is something like "There was a problem uploading this file" - no other info. There are no php or forum limits that should prevent this - as uploads are possible from a desktop and uploads from the iPhone were possible before the upgrade. Is anyone else experiencing this problem? Or can anyone else check and see if they are experiencing this problem? Thanks
Last reply by PalmTalk, -
- 15 replies
- 366 views
Hi All, I have IPS 4, I'm pasting a soundclound link into a post, hitting return, then the soundcloud player appears correctly but when I got to post I get an error: Sorry, there is a problem Something went wrong. Please try again. Error code: EX2 Contact Us
Last reply by Sam Palfery, -
- 1 reply
- 234 views
I have taken over a business and consequently this account. How can I change my username and billing details? I am pretty sure their is an invoice due to be paid at the end of November, so I need to get organised quickly. Thanks in advance, Val
Last reply by Mark H, -
- 0 replies
- 294 views
Hi, After upgrade from 3.4.x to 4.1.3.2, all the avatar images (profile images) are missing for the members. How to fix it? Thanks!
Last reply by ABF, -
- 1 reply
- 273 views
So I tried my friend to register to my forum and this is what happens after the registration below the pic and also my friend cant also logout! Does anyone know how to fix this? Is it my database or installation or the permission settings?
Last reply by Mark H, -
- 3 replies
- 256 views
How can I change the number of blogs being displayed on the blog listing page? Right now its 25, I would like to change that to 15 blogs per page.
Last reply by alfanexus, -
Offline site
by ABF- 0 replies
- 270 views
Hi, I just upgraded my forum from v3.x to V4.1.3.2. The forum is offline as I'm testing it. But there were 2 new members today! How is it possible? The access is only for the administrator. Also, how to remove or hide the Connection button on the offline page? With the v3.x, this button was only visible for the group who has access to the offline site. Thanks.
Last reply by ABF, -
- 2 followers
- 2 replies
- 388 views
Is there any way to throttle size of attachment per file type? I other word I want to allow ZIP files up to 20 MB. Now I want to throttle back the attachments JPG, PNG and GIF to say 1 MB tops. So now my site is set up for 20 MB and now huge photos are soaking up server space when it should be set for only ZIP files. How to resolve this issue?
Last reply by Mopar1973Man, -
- 0 replies
- 266 views
If I try to install Chameleon Dark (theme) I receive this error and theme is deformed. I talked with theme creator here. I want to know about what is this error. Thanks
Last reply by Stirbu Daniel, -
- 2 replies
- 249 views
I've succesfully migrated my joomla to 3.4.8, and categories articles are shown in three columns with teaser images, etc. I've upgraded to 4.x but I cant find a way to show CATEGORY articles in a three column way, the DATABASE has an option to show "records like articles", but when I go to a category it shows the articles in an ugly listing format. I'm using the default database called "Articles". Does IPB4 has an option to apply the three column display to CATEGORIES ? Thanks in advance!
Last reply by rfcontreras, -
- 0 replies
- 241 views
How can I disallow embedded YouTube and other videos in signatures?
Last reply by Michael R, -
- 0 replies
- 231 views
I would like to link my Topic Feed block's title to an activity stream, but it appears the Block Title only accepts Text and not HTML? Am I correct or am I missing something? Thanks in advance for any info! Shawn
Last reply by Shawn Tierney, -
- 0 replies
- 254 views
I create category, under category create subcategory. Add files with screenshot in subcategory. In category this file not shown. Why?
Last reply by Igor Denisov, -
- 1 follower
- 4 replies
- 313 views
Good morning community, This one has me confused - I have several custom profile fields, some from my import and some I've created in the ACP. However, I can't seem to figure out how to set which fields show up in the forum posts / topics in the mini profile / post bit under the users avatar? None of the four settings I see in v4.1.x in the profile fields address this: - Allow member to see and edit? - Show on registration page? - Can be edited in the user control panel? - Show publicly on member's profile? Even if two fields have all the same settings, some show and some don't? It's almost as if there is a fifth setting somewhere, "sho…
Last reply by Shawn Tierney, -
- 4 replies
- 402 views
Is there a way to rebuild URL in IPS 4? For example, I had to remove words out of titles, which I don't want in the URL. Is there a way to have the URLs rebuilt so that these words would be removed from them as well?
Last reply by ghinton, -
Remote login Help
by Guest- 1 reply
- 317 views
Hi all. I am coming to ask the community as my experience with Customer support has been, well rubbish. I need to be able to remotely log in IPS4 forums. There is currently no API documentation for ips4, just some vague guides. I have tried implementing the SSO method via plug-in. And it kind of works. The issue is that it does not log in all the time and u have to refresh the forums repeatedly until it logs in. I posted a forum post here(https://community.invisionpower.com/topic/422900-sso-pluggin-not-being-called-each-time/) but got no responce. I also tried this method https://github.com/sijad/IPS4RemoteLogin which also return a success ful…
Last reply by Cosmic, -
- 1 follower
- 17 replies
- 521 views
For some reason the block manager is not functioning properly. When I attempt to drag a widget over it just selects text and does nothing. Is there a solution for this?
Last reply by Paul.F, -
- 7 replies
- 392 views
I updated a 3.4.8 forum to 4.1.3.1 and all the posts with YouTube links do not show the embedded media play. The posts look like this and the post source is like: <p> </p> <p> >https://www.youtube.com/watch?v=pt5ryVjlXNQ </p> <p> </p> <p> >https://www.youtube.com/watch?v=pFptt7Cargc </p> <p> </p> Is there any way to fix all of these posts?
Last reply by ArmFootball.com, -
- 1 follower
- 9 replies
- 356 views
I'have update my forum form 3.6.7 ad 4.1.3.2 YouTube embedded not work ... although I try in this forum to paste a youtube link, you do not see TEST https://www.youtube.com/watch?v=FyM8NVl4yBY to include new video solution I find with a button in the toolbar, but my problem is for older video. I'm sorry my bad english, thankyou
Last reply by ArmFootball.com, -
- 0 replies
- 298 views
I have already put a support ticket in - no response, which is unusual as IPS is usually fast with their work. But...is anyone else dealing with a blank screen when loading your site/forums? Safari says it is a server issue - I've tried troubleshooting just about everything on my end, I can't even connect through FTP.
Last reply by itshoshua,
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