Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,924 topics in this forum
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- 2 replies
- 221 views
Hi, I added a few items to the breadcrumb code from within my theme. You can see it working perfectly in action at most pages (the code I added was for the social media follow buttons you can see in the upper right corner at most forum pages - www.cruisecrazies.com/forums/ and also the "Cruise Quotes" "Find a Cruise" text links below it. Working great. However for some reason this entire breadcrumb nav row and my custom edits are now repeating and also appearing at the footer globally on all my pages ... when you scroll to the bottom .. Strange considering i simply leveraged the exisiting breadcrumb code. url is www.cruisecrazies.com/forums/ Can someone help…
Last reply by JTrollerb123, -
- 3 replies
- 360 views
Hello looking guide or info setting for php 7. and ipb 4.1.16.1 support php 7? Thanks
Last reply by Boomer12, -
- 3 replies
- 277 views
Hi, I have a big problem. After I duplicated my board an tested the upgrade from 3.4.7 -> 4.1.16.1 everything was fine. I further tested the 4.1.16.1 a whole week. No issues. So today I decided to upgrade my live board to the new version. The update process was fine. No errors were displayed. After upgrade process (3 hours), I logged in to the ACP. Everything looked great. But then suddenly there was a big problem with the layout. There is no layout. The board has over 2 Million posts und > 30.000 members. I do not know what to do know. Who can I rebuild the the theme? Thank you very much in advance! Mark
Last reply by GlenP, -
- 3 replies
- 283 views
Hi I would like to sell something without taking money from the buyer straight away. I would like to charge for the product when I want. How can I do that? IPS example
Last reply by Wonster, -
- 1 follower
- 2 replies
- 313 views
I cannot find a setting in the suite for "Maximum Upload size" so I'm assuming that the setting "Maximum image dimensions to save " will re-size the large images using the compression setting in "Image Settings" Can somebody confirm this?
Last reply by Heyhoe, -
- 1 follower
- 1 reply
- 223 views
I want people to let me send pictures and PDFs with the contact form. It that possible out of the box? Since there is no attachment option in the editor of the contact form, I set up an attachment field as custom support field, but … when routing the general contact form to a support ticket, the custom support fields are not picked up. when linking the support form directly from the menu manager, it is not accessible for guests, but I would need that. So is that the way it is or is there a simple solution I overlooked?
Last reply by Adlago, -
- 2 replies
- 348 views
Is it possible to allow all users to see that a particular post led to the user being warned? This is possible for mods/admin, but it would be useful for others to see that specific content resulted in a warn, even if they can't see the particulars noted by the moderator in the warn itself. I've looked for settings and anything on the marketplace to allow this, to no avail.
Last reply by Rheddy, -
- 0 replies
- 432 views
Hello, I have managed to configure my login handlers, and all of them were correctly configured and they were working fine on my apache server. When I moved my data on my nginx server, I started having redirecting and error request from nginx, is there a way to fix? Best regards Hassan
Last reply by Ryan Boyd, -
- 1 reply
- 329 views
I recently found out that the button to invite new members to a conversation in my forums PM system disappeared? Here is where the button used to be to invite people into the conversation Is there a setting or is there something broken?
Last reply by Mark H, -
- 0 replies
- 298 views
Is there any way to disable or modify the admin cp from logging out so quickly? I've had quite a few times now where I'm writing code, attempt to save and get taken back to the login screen. Once I reenter the login, all changes are lost.
Last reply by KevinGrand, -
color code
by Vase- 0 replies
- 277 views
how do i add shadow text like this? http://prnt.sc/decw0c
Last reply by Vase, -
- 1 follower
- 3 replies
- 435 views
So I already have a pretty large forum going, and my uploads folders has ballooned to over 18 Gigabytes! This is creating problems on the server with daily backups. Can I move the uploads folder elsewhere on my server, outside the /forum/ directory? If so, how? And can I do this without breaking all the existing images and uploads that my users have made? Thanks!
Last reply by sweethoney, -
- 0 replies
- 235 views
The count is correct but for some reason the date and time is now incorrect. Is there anywhere to fix this?
Last reply by marklcfc, -
- 3 replies
- 244 views
Durning IPS Społeczność Suite 4.1.16.1 instalacja na moim hostingu OVH mam ten problem: Ja kontaktuje się z dostawcą OVH, A oni powiedzieli mi, że mój hosting ma prawo PHP versionin 5.6, więc wszystko powinno działać dobrze ..... ale niestety deosn't. Moja strona www: forumniepelnosprawnych.pl Niech ktoś mi pomoże?
Last reply by Adlago, -
- 1 follower
- 7 replies
- 737 views
Hi, guys. How can I enable Gzip compression in IPB 4? I've tested my forum in Google Page Speed and I found out that js and CSS file don't compress. I turn on gzip compression in Nginx, and it works fine for static files from my web-site. But it doesn't work for files from a forum. I guess it's because of parameters "?v=", but could you tell me please, how can I fix this? Thanks you
Last reply by Rhett, -
- 0 replies
- 250 views
I haven't used IPB in years. Just got it again. installed some plugins that are supposed to have settings, but i can't find them anywhere in the Admin CP and i've looked all over. Could someone please show me the way to the plugin settings? I'm sure it's in an obvious place, im just super tired. thanks edit: found my answer here
Last reply by Boozer, -
- 2 followers
- 6 replies
- 294 views
So put together a bulk email to members talking about the new shiny upgraded forums. It just emailed out 6 times to the same members - some of which are tweeting about it and asking to be removed from the site Not only that but the task was locking on bulk email too (why do so many tasks lock??) I honestly don't think this upgrade could have been any more buggy/damaging to my community Really regretting making the upgrade to V4
Last reply by Sheffielder, -
- 0 replies
- 173 views
Hello, In your experience, is it possible to pre-authenticate a user when displaying the forum? Scenario, a user is in a mobile app and his or her credentials are valid within the app, we then open an in-app-browser and sign-in the user using these credentials into the forum. How to do this, if possible at all? Thank you in advance. Tomas
Last reply by stehlo_merged, -
- 0 replies
- 275 views
As the title says, is there a way to view how much quota a user is currently using? I have a user that says he can't upload files anymore. I assume he is over quota but I have no visual or other indication to confirm this. Thanks in advance
Last reply by Maurice H., -
- 1 follower
- 19 replies
- 448 views
Google is warning me I've got some render blocking javascript going on 'above the fold' There's about 9 javascript instances in the uploads folder causing it - an example below Any ideas? /forums/uploads/javascript_core/global_global_core.js.7a6c90487eed64a6a825c4c65fdf0142.js?v=c5abb81381 There error message from Google is Eliminate render-blocking JavaScript and CSS in above-the-fold content Your page has 8 blocking script resources and 7 blocking CSS resources. This causes a delay in rendering your page. None of the above-the-fold content on your page could be rendered without waiting for the following resources to…
Last reply by Sheffielder, -
- 2 followers
- 2 replies
- 363 views
this is a new build on aws ec2 instance using ubuntu I'm getting the following error when using the ips4.php If I check the version installed I make the cut with mysql 5.7 $ apt list --installed | grep mysql WARNING: apt does not have a stable CLI interface. Use with caution in scripts. dbconfig-mysql/xenial,now 2.0.4ubuntu1 all [installed,automatic] mysql-client-5.7/xenial-updates,xenial-security,now 5.7.16-0ubuntu0.16.04.1 amd64 [installed,automatic] mysql-client-core-5.7/xenial-updates,xenial-security,now 5.7.16-0ubuntu0.16.04.1 amd64 [installed,automatic] mysql-common/xenial-updates,xenial-security,now 5.7.16-0ubuntu0.16.04.1 all [installed,autom…
Last reply by Rhett, -
- 1 follower
- 8 replies
- 344 views
I think this was after installing an application, see below: Now all my text fields in the admin cp and some areas of the site are now invisible, and only the file upload box remains. At least that's what it looks like. On both the default theme and my own themes. As you can see in the screenshot below, the "About this file" text field has turned into a file upload area. This happens on both the default theme and my custom theme. Aside from reinstalling IP.Board, does anyone have any suggestions on where I can revert/fix this bug? Thanks so much PS: I have all my plugins disabled.
Last reply by Joel R, -
- 1 follower
- 1 reply
- 354 views
I seem to be missing something here, or there is a big missing feature. When uploading a file, you can chose what category it belongs in. However, what if a download belongs in two categories? Do I still have to upload and maintain two instances of the same files just because you can't seem to add the same file to multiple categories? I really hope i'm overlooking something here. Thanks
Last reply by Joel R, -
- 1 follower
- 0 replies
- 418 views
Is anyone using BS3 with the default IPS4 theme? When I try, it seems like certain values (line-height, for instance) create some *minor* visual glitches, but I'm not sure what the best method would be for comparing & verifying nothing's actually broken, given the number of pages & interface elements in IPS...
Last reply by Shariq Ansari, -
- 0 replies
- 232 views
Hey, If the IPS on a "clean" installation, can restore files to the forum?
Last reply by Riksa,