Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,824 topics in this forum
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- 7 followers
- 17 replies
- 1.7k views
Can you please clarify how and when this is processed? What date exactly will that happen? Is is a specific date or tied to the renewal terms? What happens when someone doesn’t upgrade in time? Will they have their accounts put on hold? Or deleted entirely and instantly?
Last reply by Allen Bradford, -
- 4 followers
- 16 replies
- 1.1k views
immediately after this, I click begin conversion (I did this many many times and worked perfectly) but now I get this error: Error: count(): Argument #1 ($var) must be of type Countable|array, null given File: /system/Convert/Convert.php Line: 552 on a otherwise page. Nothing else.
Last reply by Marc, -
- 1 follower
- 3 replies
- 1.1k views
Hi there, I'd like to set a custom image to my content in order to use it when I share it through social media. How do you do this? Any tip? Cheers, Ibai
Last reply by Jim M, -
- 1 follower
- 3 replies
- 598 views
Hi, Today I noticed a weird behavior here. Images uploaded by users with the .jpeg extension (note: jpeg with an "e", not jpg) are not rendered correctly. Instead, a link is displayed as below: Here are a few links where you can see the issue live: https://www.clubedohardware.com.br/forums/topic/1581037-discos-rígidos-dando-erro-na-hora-de-formatarinstalar-windows/#comment-8335914 https://www.clubedohardware.com.br/forums/topic/1580818-reparar-fios-do-conector/#comment-8335796 https://www.clubedohardware.com.br/forums/topic/1580908-ryzen-5-3600-n-usa-mais-de-20-em-jogos/#comment-8335477 Everything is working fine for all other file type…
Last reply by Runar, -
- 1 follower
- 3 replies
- 568 views
Hello, as the name of the topic suggests, I have a problem with emails - they do not reach users. Let me mention that a few days ago everything was fine. Can u help me?
Last reply by Jim M, -
- 1 follower
- 1 reply
- 534 views
Is this possible? I want to install on different server with different link, and until I decide I am good to go I do not want to change URL and so on. So I will use a -TESTINSTALL. Is this possible to change later to normal license? Basically I do not want to install twice. I am upgrading from 3.1.4 to 4.6.9 Left original "www" untouched and rebuilding it on "new" but different server and IP. When I decide the TESTINSALL is working, I will make it normal license. No two licenses used. 3.1.4 will be destroyed when new 4.6.9 works.
Last reply by Jim M, -
- 3 followers
- 7 replies
- 920 views
Hello. Basically, title. All content items that are posted before new year appear without a relative date. Image: Thanks
Last reply by Marc, -
- 5 followers
- 23 replies
- 2k views
So nearly half of the registrants in 2021 were from India/Pakistan ( 226 out of 433 ) In my research none of these have posted anything to the site. Of these 90% had filled in their profile fields and a bio. Typically most real users don't. Many of the bio's have tons of links. or random marketing from weddings, to rentals, industrial supplies, CBD, Tarrot Reading etc. None of them have visited the site after they joined. 205 of them use aol / gmail / yahoo / me / outlook / hotmail email addresses there rest used a custom domain (17 of which were variants of the same domain ) and the one with the custom domain aimstormsolutions.co…
Last reply by Marc, -
- 4 replies
- 1.1k views
Have a few questions, hoping someone can point me in the right direction. 1. Is there a comprehensive list of what ACP permissions allow in detail more than the simple labels on the permissions settings page? 2. If #1 is a no, then can someone please explain more clearly what the following permissions actually do? 3. Where in the ACP is an actual link to the SQL toolbox? I have spent two hours searching and cannot find a link anywhere, including the support page, to the SQL toolbox. 4. When permissions are set with only allowed what is shown below, why does the user's ACP have access to nothing but …
Last reply by Austin Headley, -
- 2 followers
- 2 replies
- 348 views
I'm still only a couple of months into using Invision again after many years. Here's what I'm seeing a lot of--bots or spammers registering and not posting at all. The only action they take is replacing the banner image in their profile page with an image that contains the name of their company. I also see some that do the same with their profile picture. I've been nuking these accounts immediately. I'm wondering whether others get this, too. And I'm also wondering whether there's a known SEO boost from text in images now that spammers are trying to abuse.
Last reply by Sucesso, -
- 4 replies
- 815 views
Suddenly in my admin backend many icons are missing? I cleared my cache already but still missing
Last reply by StarFleets, -
- 2 followers
- 9 replies
- 548 views
I'm struggling to get the intersection of group and forum permissions and settings correct on a subforum. The intention is Any member of the primary group club member can post a topic in a "Feedback to the Board" subforum. The club member will only see their own topics in the subforum. Any member of the secondary group officers & board can read, and reply to any post in this subforum. In particular, can I do this without involving the Moderator group? If possible, what combination forum settings and forum and group permissions could I use for setting this up?
Last reply by Marc, -
- 1 follower
- 1 reply
- 446 views
never mind i have read that nothing can really be done. Thanx
Last reply by Marc, -
- 2 followers
- 10 replies
- 866 views
Before the upgrade to 4.6.9 twitter promotion worked properly. After that "promote" button disappeard and in acp at social media promotion tab we get this message : "You have enabled promotion services, but you do not have permission to promote. You can add permissions via the Permissions tab." We setup and created the application from the beggining,following ips guides, and except from the dedicated group permissions we gave permissions to members that already exists in that groups in case that fixes the issue. Also we connected twitter account at twitter promotion tab. The issue didn`t solved and the permissions message still appears. …
Last reply by Daniel F, -
- 3 followers
- 7 replies
- 999 views
Good day and happy new year to everyone! I would like to know if it's possible to pin multiple topics in the same category. I can pin one topic, but once I try to pin a second one, the previous one is unpinned. I guess it's not possible. It would be great to have this feature though, because there are many times when we need to have several topics pinned in the same category. Telegram and Whatsapp do have this functionality for the most frequent friends you chat with. Thanks a lot
Last reply by Marc, -
- 1 follower
- 2 replies
- 708 views
Hi there, i have updated my forum today. Now I can't buy or download or install anything. I'm logged in in my acp in the Marketplace
Last reply by Daniel F, -
- 1 follower
- 2 replies
- 421 views
Hi, our mobile view is cluttered with the various announcements that we have before people actually get down to the body of the forum. Although we are using 1/3 party announcement application, it's the same if we use the standard Invision announcement system. You can configure the announcement in all sorts of ways that you can't configure them to appear or not appear in mobile view – or to reposition them, for instance that the bottom of the page in mobile view. If you want to have a look – www.consumeractiongroup.co.uk – look at it in mobile view
Last reply by BankFodder, -
- 7 replies
- 961 views
Is there a way to sort the topic by start date on home page by default? Thank you.
Last reply by Jim M, -
- 4 replies
- 518 views
hello guys, how do I make the logo of my forum go beyond 100%? because now it's a little bit too small, thanks
Last reply by Jim M, -
- 3 replies
- 524 views
Hello, Pretty much what the title says, when a profile is initially loaded it should display all that user's info and such on the left side, however this does not occur until the page is refreshed. I've tried looking around to find help on this but to no avail, are there settings for this or is something else wrong? It's a bit of an inconvenience to need to do this to every time you view someone's page. Pictures of a profile before and after reloading the page below. Cheers
Last reply by Jim M, -
- 2 followers
- 1 reply
- 548 views
Hello I am new 🙂 I have 3 questions about the Invision Board. 1) Is it possible to set that no IP addresses of users are stored? 2) On the subject of spam defense, are IP addresses and e-mails transmitted to an external service or is matched with a local database? 3) Is it possible that Google Fonts are loaded locally from the server? Kind regards, Vakarian
Last reply by Randy Calvert, -
- 1 follower
- 13 replies
- 1.1k views
Is it possible to use reactions in private messages? If so where do I enable that assuming you're able to. I can't find the option anywhere. Thanks!
Last reply by Adriano Faria, -
- 2 replies
- 606 views
Hello, I see in the logs that every day there are errors happening in this categories/types ValidatorPizza, EmailVerifier, Ipdata, IPIntelligence And here is a sample error message from the logs 1. ValidatorPizza The URL of page the error occurred on was https://www.enotalone.com/register/ OutOfRangeException::0 2. EmailVerifier The URL of page the error occurred on was https://www.enotalone.com/register/ OutOfRangeException::0 3. Ipdata OutOfRangeException::0 Invalid response: null 4. IPIntelligence OutOfRangeException::0 Invalid response: null
Last reply by virap, -
- 2 followers
- 4 replies
- 1.1k views
I'm having an issue where many of the buttons for my CKEditor have names that don't correspond to their icons which also don't correspond to their functions... would someone mind taking a look? Also, there's a very small possibility this was done maliciously, and I'd like to rule that out if possible.
Last reply by Aramaech, -
- 1 reply
- 438 views
Hi. I found a small html error on the offline page: https://invisioncommunity.com/offline/ <style type='text/css' href='stylesheet'> it should be: <style type='text/css' rel='stylesheet'> 👍 Cheers and Happy New Year.
Last reply by Daniel F,
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