Technical Problems
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Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after server migration
- Last reply by Marc,
23,026 topics in this forum
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- 2 followers
- 2 replies
- 866 views
I've already reported about this before, don't know if they registered as a bug, so I made a video demonstrating. The problem happens on mobile when there is a lot "sub-menu". Screenrecorder-2021-11-18-12-06-33-634.mp4
Last reply by Marc, -
- 2 followers
- 4 replies
- 698 views
Hi, On mobile devices with lower resolution, in the comments of the report section, if the moderator name is too long, the ellipsis overlaps the reputation counter/moderator name. See screenshot below. Note: screenshot taken using the default, unedited IPS theme. Thanks!
Last reply by Marc, -
- 2 followers
- 2 replies
- 1.1k views
Dailymotion uses new share domain https://dai.ly/x88mkl5 Invision Community does not support this URL. But if I use an old URL _https://www.dailymotion.com/video/x88mkl5 (see below), then it is embedded as desired.
Last reply by Marc, -
- 2 followers
- 4 replies
- 602 views
Hi Invision, M4A files are the audio counterparts of MP4 files for video. They are HTML5 compatible and work natively in browsers. Also, in \IPS\File, you should add 'm4a' to: public static $safeFileExtensions public static $audioExtensions And in $fileIconMap : 'm4a' => 'file-audio-o', Thank you!
Last reply by Marc, -
- 1 follower
- 6 replies
- 828 views
I've enabled the "Force Subscription purchase when registering" and I've users registered without subscription plan. And this not all, this register send an event to zapier and register in my ActiveCampaign a new user with payed privileges, so I start to send some automatic mails about payed services. There is a stroong issue. Or we have more events to discriminate any scenario to send to zapier or IPS cant send this zapier without subcription plan payed. Can you take a look and find a solution? I've the usr id=2300 in this situation. Thanks a lot.
Last reply by Marc, -
- 2 followers
- 12 replies
- 1.1k views
Hi, I created 2 webhooks, one for "forumsTopicPost_create" and one for "forumsTopicPost_delete", both pointing to my script that simply logs the request. When I reply to a topic - I can see that the "forumsTopicPost_create" webhook is indeed being triggered, with all the IPS\forums\Topic\Post object data. However, when I delete this comment (not hide, full delete) - the "forumsTopicPost_delete" is NOT triggered. I tested this quite a few times, and waited long enough... it's not triggering. Any ideas?
Last reply by Marc, -
- 3 followers
- 2 replies
- 1k views
In the listing of the records, we have the number of records in the category. This number actually returns the number of records in all children categories. This way, the number we see in the table title differs from the number of actually listed records in this table. It is weird to see the number 3 above the list with only one record.
Last reply by Marc, -
- 2 followers
- 12 replies
- 1.3k views
i am trying to convert xenforo to invisioncommunity but i get this error #0 /home/admin/web/monigsm.com/public_html/applications/convert/sources/Software/Core/Xenforo.php(633): IPS\Db\_Select->first() #1 /home/admin/web/monigsm.com/public_html/applications/convert/sources/Library.php(285): IPS\convert\Software\Core\_Xenforo->convertAttachments() #2 /home/admin/web/monigsm.com/public_html/applications/convert/modules/admin/manage/convert.php(559): IPS\convert\_Library->process() #3 /home/admin/web/monigsm.com/public_html/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\convert\modules\admin\manage\_convert->IPS\convert\modu…
Last reply by Matt, -
- 2 followers
- 4 replies
- 669 views
Hello, I am trying to delete all specific user content, but nothing happens after I do it. Look like a bug, I am using Invision Community v4.6.11
Last reply by LiveG, -
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- 2 followers
- 3 replies
- 702 views
I would like to know if there is a solution to this problem, if so how to apply?
Last reply by Marc, -
- 1 follower
- 5 replies
- 537 views
Hello, Since some days ago, my Forum runs users that is not from the user, and the Forum can't logoff. I ran the Invision update today, after this, I can to do login once, but if I try to navagate in the forum, I'm shot down automatcally. If I try to do a new login, appers the erro: The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information. My forum doesn't has plugins, and the theme is updated too. How can I fix this problem for my users can navegate normally? My forum is: www.forum.contatoradar.com.br
Last reply by Marc, -
- 1 follower
- 1 reply
- 503 views
Hello, I am trying to add dates but the calendar pop up starts on Sunday ;( How can I change it to start on Monday? I can't find how to do that. Thank you
Last reply by DawPi, -
- 2 followers
- 2 replies
- 803 views
Hi, we encounter this kind of error, how can we fix this? Thanks - Allan of Nigel's Team
Last reply by Nigel Moore, -
Error: Call to a member function contents() on null (0) #0 /home4/site name/public_html/applications/core/modules/admin/customization/icons.php(140): IPS\core\modules\admin\customization\_icons::processApplicationIcon(Array, Array, Array) #1 /home4/site name/public_html/system/Dispatcher/Controller.php(101): IPS\core\modules\admin\customization\_icons->manage() #2 /home4/sitename /public_html/applications/core/modules/admin/customization/icons.php(38): IPS\Dispatcher\_Controller->execute() #3 /home4/site name/public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\customization\_icons->execute() #4 /home4/site name/public_html/admin/in…
Last reply by Tommaso Esposito, -
- 1 reply
- 575 views
Hello, I'm not sure exactly since when this started, but Facebook and Instagram embed posts are not working on my website: Twitter works fine. Instagram throws the same error Facebook does, and if I copy the embed code I see an empty Instagram post: What should I do to fix this? I have read the guide here, but I do not see this option available on my Facebook App: Thank you in advance!
Last reply by Balto, -
- 2 replies
- 685 views
I've got this error message after open the Activity "Content i started! Using v4.6.12 Beta 2 TypeError: Argument 1 passed to IPS\Content\Search\Mysql\_Query::filterByItemAuthor() must be an instance of IPS\Member, null given, called in /var/www/vhosts/xxx/httpdocs/applications/core/sources/Stream/Stream.php on line 1206 (0) #0 /var/www/vhosts/xxx/httpdocs/applications/core/sources/Stream/Stream.php(1206): IPS\Content\Search\Mysql\_Query->filterByItemAuthor() #1 /var/www/vhosts/xxx/httpdocs/applications/core/modules/front/discover/streams.php(341): IPS\core\_Stream->query() #2 /var/www/vhosts/xxx/httpdocs/system/Dispatcher/Controller.php(101): IPS\core\modul…
Last reply by Stuart Silvester, -
- 1 reply
- 397 views
Good morning, registration of users does not work, they do not get confirmation enamels, I can not go to the next pages, eg in "GROUPS" Page 1 or 2,3 and I can not go to 1, depending on which page, it is impossible to go to the next one
Last reply by Jim M, -
- 1 follower
- 3 replies
- 603 views
We have a topic where one person replied meaning for it to be in another topic where it belongs. Now a few replies to that comment. Is there a way to move the replies to the correct topic?
Last reply by Jim M, -
Hi, I am trying to change my site's icon and I get that error, I disabled customization and cleared the cache. The full error reads Error: Call to a member function contents() on null (0) #0 /home4/fatnfhit/public_html/applications/core/modules/admin/customization/icons.php(140): IPS\core\modules\admin\customization\_icons::processApplicationIcon(Array, Array, Array) #1 /home4/fatnfhit/public_html/system/Dispatcher/Controller.php(101): IPS\core\modules\admin\customization\_icons->manage() #2 /home4/fatnfhit/public_html/applications/core/modules/admin/customization/icons.php(38): IPS\Dispatcher\_Controller->execute() #3 /home4/fatnfhit/public_html…
Last reply by Stuart Silvester, -
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- 1 follower
- 3 replies
- 726 views
Hello, I didn't make anything from my end. The forum stopped working and all what I get now is blank pages. I contact my hosting company, and they said that forum loading normal when visited from a Proxy server. But from normal browser all what they get is blank pages. I check it my self and really from different proxy website forum work. But not from Normal browser. I have VPN, so I checked from different countries and from Mobile network and from Windows and from Linux All what I get is blank pages.
Last reply by Jim M, -
- 1 follower
- 3 replies
- 518 views
Recently installed Invision on Linux server. Afterwards, I deleted Invision software such that I could perform a fresh install. Now, when using the same license, it says license is currently being used. URL: https://www.youthhoopsacademy.com/ips_35213 Please deactivate license associated with ips_35213 such that I can perform a fresh install using same license key. Sincerely, John Berry 919-428-0233
Last reply by Mark H, -
- 1 follower
- 14 replies
- 1.8k views
I'm taking a break and don't want any new purchases at the moment, going to bug fix mode only as and when needed. I'll be back in contact to request re-enabling if I decide to return to new development.
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 608 views
How do i hide sub-categories under a category on main forum page.
Last reply by Marc, -
I'm attempting to upload a 350 mb .mov to modelshipworld.com but I keep getting the error above. Help:)
Last reply by Marc, -
- 2 followers
- 3 replies
- 827 views
I am wondering if it is possible to add profile fields to the members card beside each post in the forum. Is it possible to display awards and certain profile fields/custom profile fields.
Last reply by Marc,
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