Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Color in menu not appearing
- Last reply by flrn98,
23,027 topics in this forum
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- 5 replies
- 345 views
Hello. An error occured when trying to access the module 'Moderator Activity' despite assigned permissions for administrative groups. 2S107/2 The page you are trying to access is not available for your account. What is important, I mean administrators whose permissions are not set as infinite/unlimited. Thank you in advance.
Last reply by Daniel F, -
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- 2 replies
- 689 views
Hey! I'm getting this error when I try to embed a YouTube video. The link could not be embedded because of an unexpected error: error: undefined.
Last reply by Dean Rasmussen, -
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- 1 reply
- 328 views
Hi, May I please have some help with this issue? If this is not the right place to request support for this, please kindly let me know where. I have emailed the URL that I wish to use for my TEST site. Thank you 🙂
Last reply by Jim M, -
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- 1 reply
- 450 views
Greetings. Just updated to the latest version and now the reply and quote boxes aren't working. I've tested this on Chrome, Firefox, Safari, and OS mobile device. I see one other thread about this from a month ago, but that was specific to one Android mobile device user. Not sure how to resolve this or go about fixing it. Any help is appreciated.
Last reply by Jim M, -
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- 1 follower
- 15 replies
- 903 views
Hi after upgrade to 4.7.3 version we reiceive follow message: TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given (0) #0 /var/www/vhosts/test.tractorum.it/forum/applications/core/modules/front/search/search.php(91): IPS\core\modules\front\search\_search->_form() #1 /var/www/vhosts/test.tractorum.it/forum/system/Dispatcher/Controller.php(118): IPS\core\modules\front\search\_search->manage() #2 /var/www/vhosts/test.tractorum.it/forum/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #3 /var/www/vhosts/test.tractorum.it/forum/index.php(13): IPS\_Dispatcher->run() #4 {main}
Last reply by Marc, -
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- 1 follower
- 8 replies
- 801 views
Hi, We have problem with our IPS forum today. It is down, even after reebot of machine. Support tool show this: We have many error logs now, and some uncaught exception. the errors in logs: Sun, 15 Jan 2023 10:59:30 +0000 TypeError: Unsupported operand types: string - int (0) #0 /home/audiostereo/public_html/applications/cms/sources/Blocks/Block.php(217): IPS\Theme\content_blocks_350() #1 /home/audiostereo/public_html/system/Theme/Theme.php(4628) : eval()'d code(18): IPS\cms\Blocks\_Block::display() #2 /home/audiostereo/public_html/applications/cms/sources/Blocks/Block.php(217): IPS\Theme\content_blocks_351() #3 /home/audiostereo/public_html/appl…
Last reply by Marc, -
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- 2 followers
- 4 replies
- 493 views
I see that my forum license is due to expire shortly. however, as the server we are hosted on will not upgrade successfully to PHP8, the forum registration page fails, and as we have customised our forums, we can no longer update the forum software, if we allow the license to lapse, will the forums stop working or does the license simply allow us to access updates that we cannot install? Thanks in advance for any clarification.
Last reply by Petra Jane, -
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- 2 followers
- 13 replies
- 784 views
Hi I have enabled archiving: and i just pressed SAVE. But i don't see any difference in search operation. I still get the results from the archived posts. Do i have to do anything else to actually archive my posts? The only thing i have done is to enable the archive:
Last reply by EarthDog, -
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- 3 followers
- 2 replies
- 387 views
Lately, same messages got posted over and over again, through old-registered users with minimal amount of posts, like someone broke in and found out passwords? Any idea what is going on here? In the last 3 days I've seen tens of such bots or humans.
Last reply by Marc, -
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- 3 followers
- 17 replies
- 1k views
Just been made aware of this issue. The set time is different to the time shown after Event is created. This only started happening after the update.
Last reply by LastPlay, -
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- 1 follower
- 2 replies
- 631 views
Hi team, I'm search info to add a python code by flask framework for web from pythonanywhere.com service or similar to run in IPS pages as Page Builder element for example and, I can't find any info about this in IPS Help and Guide section. It is posible to add python web apps to IPS in any way? Some info about? Thanks a lot.
Last reply by Marc, -
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- 1 follower
- 13 replies
- 1k views
Hello everyone, I have a huge problem, I was going to set up two factor authentication for Admin accounts, and before I've managed to set up everything else, IPB log out my account and now I'm stuck with this. There are no questions to set up, and no answers. How to reverse everything?
Last reply by Marc, -
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- 5 replies
- 794 views
Hello. We are currently on a very old version and need to upgrade. It appears that it is not compatible with PHP 8.0 and we are currently running 7.4. Does the latest version support 7.4 or is there an intermediate version we can upgrade to in order to switch PHP to 8.0 to get to the latest? Thanks!
Last reply by SouthernCaliforniaGarrison, -
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- 1 follower
- 2 replies
- 418 views
If you review the default Events under the Browse parent menu item/category, you'll see the following configuration: However attempting to duplicate this by creating a new menu item, you don't have the option to select Events: I want to do have this duplicate simply as a means to push higher priority menu items to the top level, while still maintaining the default behaviors of the parent Browse menu item/category.
Last reply by Clover13, -
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- 1 follower
- 1 reply
- 271 views
I don't see a native way to add blocks to a right sidebar for Events. Not sure if this is by design or there's a way to enable this?
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 523 views
I see that renaming a forum topic handles redirects from the original topic to the new one under the hood. I'm wondering how the redirect is done exactly, what happens if I rename a topic multiple times, and if it can hurt SEO, or if I shouldn't worry about it?
Last reply by David N., -
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- 1 follower
- 1 reply
- 400 views
Any ideas on this please? I just had a user email regarding that notification and the user said, "every time I log in with the same POC I get this message." I asked the following questions and his replies are in red. Are you using a VPN? No Also do you get the same issue if you try a different browser? If not it might be a browser cache issue. I only use Google Chrome and empted the cache only yesterday Lastly does your internet IP change if you reboot, switch on your router/ internet connection every day? No We have some people due to electricity prices turn the…
Last reply by Jim M, -
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- 2 followers
- 4 replies
- 663 views
When we go to upgrade to 4.7.6 we get stuck in a loop - after clicking upgrade: Version 4.7.6 of Invision Community is now available -> Continue Third Party Resource Check -> Continue Large Database Updates -> Continue Takes us back to Third Party Resource Check and then gets stuck in the same loop There is no way to proceed? Any ideas?
Last reply by Marc, -
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- 1 follower
- 5 replies
- 571 views
I am currently using a plugin on my WP site that provides a little tab on the side of all the pages where a visitor can simply click and it creates a little popup where someone can type in a question or a request. You can see it on the right side of this page for example. My members have gotten used to this as I have that little tab for many years now. However, in the forum and the gallery, which are no longer WP, that little tab is no longer there. Is there something comparable that I can add, either natively or through an added module? Thanks.
Last reply by Carole Asselin, -
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- 3 followers
- 23 replies
- 1.1k views
I'm trying to upgrade from 4.7.5 to 4.7.6 but can't get past Step 1. I just see the attached three screens over and over again. I click Continue on one and get taken to the next, then the next, then back to the first.
Last reply by Marc, -
- 1 follower
- 1 reply
- 286 views
1. One of our user is getting "Your account does not require validation" error. I tried to change his email and manually setting password. Nothing worked. User would like to login in their account ASAP. Please open ticket, so that I can share user ID. 2. I tried to search icloud and it seems his account is not showing up in members list. I am curious to know why.
Last reply by Marc, -
- 2 followers
- 2 replies
- 690 views
I've searched the forums but I'm having trouble finding the answer I'm looking for, and I realize I'm doing something that isn't really supported. How does IPS know when the install is "finished"? Is there a lock file or something put somewhere? For context: I'm trying to bake a docker container with IPS in it (Cache in Redis, Filesystem in S3, so it shouldn't need any persistent local storage...in theory). I can run the installer successfully, but as soon as I restart the container with the generated "conf_global.php" included/mounted, it shows me this: I've tried running "find . -type f -printf "%C@ %p\n" | sort -rn | head -n 50" to see what files i…
Last reply by Marc, -
- 1 follower
- 3 replies
- 294 views
Hi guys, i have a problem on my community forum. When i enable "forum moderators plugin", blocks not working. Somebody know where its the problem? I made update to last version of IPS and PHP 8.0 and now not working this. Also, "forum moderators plugin" not woking when i enable it. When i disable the "forum moderators plugin", then "blocks" working.
Last reply by Marc, -
- 2 followers
- 2 replies
- 242 views
I wonder if this feature exists in IPB?
Last reply by Marc, -
- 1 follower
- 20 replies
- 1.1k views
Anyone know how to fix these errors? I contacted my host, they replied "While checking we could see that the server is configured to use the current PST time and is accurate. Also the InnoDB MySQL engine is enabled and is running. Please see these can be rechecked." When I select "Fix This" I get: Your server is reporting the current time as 01/12/2023 03:51 PM UTC which seems to be inaccurate. This can cause problems with some services and security functionality. You should contact your hosting provider to ask for this problem to be resolved. and InnoDB database tables typically perform more efficiently and reliably t…
Last reply by Marc,
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