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You just logged in from a device we haven't seen you use before.

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Any ideas on this please?

I just had a user email regarding that notification and the user said, "every time I log in with the same POC I get this message."

I asked the following questions and his replies are in red.

Are you using a VPN? No
Also do you get the same issue if you try a different browser? If not it might be a browser cache issue. I only use Google Chrome and empted the cache only yesterday
Lastly does your internet IP change if you reboot, switch on your router/ internet connection every day? No
We have some people due to electricity prices turn their router off each night. Mine is left on
Let me know,
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