De Angeli Andrea Posted January 10, 2023 Share Posted January 10, 2023 Hi after upgrade to 4.7.3 version we reiceive follow message: TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given (0) #0 /var/www/vhosts/test.tractorum.it/forum/applications/core/modules/front/search/search.php(91): IPS\core\modules\front\search\_search->_form() #1 /var/www/vhosts/test.tractorum.it/forum/system/Dispatcher/Controller.php(118): IPS\core\modules\front\search\_search->manage() #2 /var/www/vhosts/test.tractorum.it/forum/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #3 /var/www/vhosts/test.tractorum.it/forum/index.php(13): IPS\_Dispatcher->run() #4 {main} Link to comment Share on other sites More sharing options...
Jim M Posted January 10, 2023 Share Posted January 10, 2023 Would recommend the following: Disable all third party applications/plugins and ensure all are fully compatible with PHP 8. Upgrade to the latest release, 4.7.6. Link to comment Share on other sites More sharing options...
De Angeli Andrea Posted January 10, 2023 Author Share Posted January 10, 2023 Hi we have disable the only one third party application/plugins and upgrade to the latest release, but error is still present. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 11, 2023 Share Posted January 11, 2023 When that is disabled, please rebuild the search index from System->Settings->Search Link to comment Share on other sites More sharing options...
De Angeli Andrea Posted January 11, 2023 Author Share Posted January 11, 2023 Same error TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given (0) #0 /var/www/vhosts/test.tractorum.it/forum/applications/core/modules/front/search/search.php(91): IPS\core\modules\front\search\_search->_form() #1 /var/www/vhosts/test.tractorum.it/forum/system/Dispatcher/Controller.php(118): IPS\core\modules\front\search\_search->manage() #2 /var/www/vhosts/test.tractorum.it/forum/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #3 /var/www/vhosts/test.tractorum.it/forum/index.php(13): IPS\_Dispatcher->run() #4 {main} Link to comment Share on other sites More sharing options...
Jim M Posted January 11, 2023 Share Posted January 11, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
De Angeli Andrea Posted January 11, 2023 Author Share Posted January 11, 2023 Backend access is enough? I added the credentials given by support ADMINCP section Link to comment Share on other sites More sharing options...
Jim M Posted January 11, 2023 Share Posted January 11, 2023 We would require FTP/SFTP access to escalate this. Link to comment Share on other sites More sharing options...
De Angeli Andrea Posted January 11, 2023 Author Share Posted January 11, 2023 We need to ask our provider credentials to access FTP/SFTP. Link to comment Share on other sites More sharing options...
Jim M Posted January 11, 2023 Share Posted January 11, 2023 5 minutes ago, De Angeli Andrea said: We need to ask our provider credentials to access FTP/SFTP. OK, please let us know once you have those. Link to comment Share on other sites More sharing options...
De Angeli Andrea Posted January 12, 2023 Author Share Posted January 12, 2023 Hi we updated credentials Link to comment Share on other sites More sharing options...
Jim M Posted January 12, 2023 Share Posted January 12, 2023 Thank you, please be advised I have transferred this to a ticket so we can better investigate. Please watch your email for further correspondence. Link to comment Share on other sites More sharing options...
De Angeli Andrea Posted January 17, 2023 Author Share Posted January 17, 2023 Hi is there any updates? We not received any email. We have still issue and we found in AdminCP in the user list section. Link to comment Share on other sites More sharing options...
Jim M Posted January 17, 2023 Share Posted January 17, 2023 We sent our reply and solution for you to fix this via email on the 12th. Please check your spam folder. Link to comment Share on other sites More sharing options...
De Angeli Andrea Posted January 17, 2023 Author Share Posted January 17, 2023 Do you send to my email account? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 17, 2023 Share Posted January 17, 2023 Yes, that is correct Link to comment Share on other sites More sharing options...
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