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Jon Erickson

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Posts posted by Jon Erickson

  1. 41 minutes ago, AlexWebsites said:

    Question, how are bounce and complaint logs filled? I never have any entries but also have prune settings set to 7 days, otherwise the outgoing log is too big. Is there a way to add separate prune settings for all three bounce logs?

    image.thumb.png.38593262598cba9baf7993d31c421cbe.png

    It would also be good to be able to search for an email address to check AWS bounce and complaint logs with IPS ACP.

    Have you set them up using AWS’ SNS service? Directions are found in the app description. Every time AWS sends a notification to your IPB community, a log will be entered!

    As for the prune settings and search functionality, no problem!

  2. On 9/28/2021 at 5:59 AM, jesuralem said:

    Hi there, do you have any idea if this app would work with this one :

    I don't see why not but you never know 🙂

    Unfortunately we have no way of knowing unless one of our clients who utilizes both apps can report their success.

    However, we have built our app in a way that doesn’t “reinvent the wheel” but uses IPBs core email sending functionally. So unless some app took drastic measures to send email a different way, I’d imagine they play well together. 

    7 hours ago, jesuralem said:

    A quick idea : admins and moderators should be exempted from automatic bounces actions : if for some reason the mail server was to bounce for admins, admin accounts may be flagged as spammer or disabled which could end up in the ACP being unaccessible to anyone...

    This would be very bad :).

    Great idea. That would definitely be an issue!

  3. 15 hours ago, jesuralem said:

    Well Sendinblue support is trying to make me believe the problem comes from my site. I suspended my subscription and will move to SES using this :

    In the end i will even gain money 🙂

    Please give it a positive review if you enjoy the application! Thanks!

  4. 5 minutes ago, Miss_B said:

    When you log in to the Client Area, on the lower right corner you will see the Support link. Please see the attached screenshot.

    support.PNG.94cec58c4c718fbb904a20bbe038a36c.PNG

    Regarding the bug that you posted at the other topic, as mentioned there, it has been fixed and it will be included in the next release.

    Thanks - but he said "an upcoming release..." doesn't mean the next one 😉 

  5. I must be blind - did the process for requesting support disappear on the website? Or should one just request support through their installation now?

    Also, do we know the timeline on when the following bug is being addressed? Got some seriously antsy clients who this is affecting big time.

    Thanks!

     

  6. On 3/6/2021 at 2:01 PM, AlexJ said:

    @Jon Erickson - If you can promise, above will be added in XX days or X week - define yours their as per your schedule and to support it, I will go ahead and buy the application right now. Thanks!

    Thanks for the support however I can't commit to any specifics as I have no control over the app review process and there are many unknowns in the whole development process. Promising features in a specific timeframe is the quickest way to poorly developed applications 😉

  7. In most cases, a configuration set will not be needed. It allows you to add a set of defined rules from AWS to your emails that get specified in the email header. These are things that are invisible to the average user. For example, you can have AWS track metrics on your emails sent and then have the metrics published to another AWS service. This is advanced usage case but possible with configuration sets. 

  8. 19 hours ago, sound said:

    Interested and looking at this as a possible purchase

    Though currently using the Simplemail Aws service via invision SMTP delivery

    Could you let me know the benefits of using your app over that method

    thanks
     


    I think most of the posts in this topic have covered it. Utilizing the API over SMTP is significantly faster. If your community is sending many emails a day, this will help speed up your site. 

  9. As long as the AWS Access Key has the right policies attached, yes you can use the same credentials. It comes down to more user preference. I typically sort my credentials by service so I can rotate them individually. That way if your Wordpress installation is compromised, IPB will remain safe. Also, you may attach different policies for IPB than for Wordpress which helps you keep each credential with the least amount of access as possible. 

  10. Ubuntu 18.04 LTS is always a very stable option. Very widely supported and EOL in 2023 with maintenance/security patches out to 2028. Ubuntu 20.04 just came out this year yet and is making its way into mainstream although I see 18.04 more widely used.

    Plesk offers a free option for their control panel software that supports 3 domains before needing to upgrade. I personally like it more than WHM/cPanel. More intuitive and user friendly. 

  11. @Chris Anderson, all valid questions. The application is extremely light weight. At this point, we are only overriding 2 functions to introduce the functionality. Having said that, as IPB changes and updates are made, this makes it extremely easy to update alongside IPB. IPB devs has already done the leg work in developing the application to be easily extended. This is how they have already integrated Sendgrid, SMTP, PHPMailer etc. These are all extensions of their base Email class. To be honest, I am surprised they have not included many other email service options as it was very easy to build in this functionality.

    Second, this application is built on AWS's open source PHP SDK which is heavily supported and has a very large audience. 

    Third, we have a fairly large audience in the applications we've developed with over 1000 clients having used our services. 

    Lastly, and in all reality, I wouldn't be too worried. I am confident IPB will introduce this functionality natively in the future as they already work with S3. All it takes is for a community to rely heavily on a third party application for them to introduce it into their core application. Thanks for the questions!

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