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Jim M

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Everything posted by Jim M

  1. Jim M
    This is a temporary check. You can delete the template cache on your disk and then re-enable it to see if the issue is still present. If it's not, then likely outdated cache that due to the upgrade, created the problem. (i.e. the template that was cached was updated and thus broke the template).
  2. Jim M
    Users can opt into receiving follow notification emails each day, instead of immediately:
  3. Jim M
    Please be sure to post any suggestions in the Feedback forum 🙂
  4. Jim M
    A Pages Database can be anything that you want. We simply use it for our Blogs but you can use it for news articles, membership highlights, recipes, etc... We have a tutorial here on how to build a recipe database: https://invisioncommunity.com/4guides/pages/460_basics/building-a-recipe-section_360/introduction-r155/ To configure the Pages Database to post a forum topic for each record, you would just configure this tab here in your Database settings:
  5. Jim M
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  6. Jim M
    As you have such a large database any intense operations, like large text comparisons, would take longer and possibly timeout. As the developer mentioned, MySQL search isn't that performant with as many records as you have so the options are to limit the content which is contained in the search index or switch to ElasticSearch.
  7. Jim M
    You would want to check with your hosting provider to see if the email sent. Once it leaves our software and no errors, it’s beyond our support.
  8. Jim M
    You will want to revert or update your modified email template here:
  9. Jim M
    This would be how you're sending the email, not the user.
  10. Jim M
    Are you using an external email service? Do they place any link tracking on those links? If so, you will want to disable those temporarily for testing to see if this impacting it.
  11. Jim M
    Likely some old, outdated cache that you encountered here when upgrading.
  12. Jim M
    Pages Databases can post a topic with each record which is posted. That is what is happening here 🙂 . We opted to not allow comments on the Pages Database record itself.
  13. Jim M
    If you require a subscription on registration, it will direct the user to select a subscription first when clicking registration. The order of the Subscriptions in the ACP. You can reorder them 🙂 . To the left of the Subscription name is an icon with multiple bars, drag that to the order you want it. This is not possible.
  14. Jim M
    That would be correct. They would remain in whatever group they are in now. You would need to move them to a group if that is changing.
  15. Jim M
    It will be once you purchase the software.
  16. Jim M
    Customizations such as this would be outside our scope of support. You can ask in the Design / Customization forum or contact a third party provider to perform it for you for a fee.
  17. Jim M
    There is not natively via the software. You can change or make that language string an empty space but not really recommended. Can read about language strings here:
  18. Jim M
    You're very welcome. Glad we could help get it sorted 😉
  19. Jim M
    I'm afraid, there is no option to disable it as it is there for security.
  20. Jim M
    These would be the grant types which are supported: Resource Owner Password Credentials is supported.
  21. Jim M
    Sorry, we would not be able to assist with custom code. These would be the items you need to look at
  22. Jim M
    That would be the PHP log. Not the OAuth log in our software. This is in ACP -> System -> API -> OAuth -> edit the OAuth key, expand the endpoint you're using and check Log. If it is working then stops, sounds like this is something with the server or the IP address in question is getting banned.
  23. Jim M
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  24. Jim M
    No, we actually recommend MySQL 8
  25. Jim M
    You would want to do as mentioned above, without the logging, we won't know what is happening.
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