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Jim M

Invision Community Team
  • Joined

Everything posted by Jim M

  1. When hitting the return key, it will create a paragraph break when hitting enter or it will create a line break. These CSS emulated responses instead of using <p> and <br /> I would suggest disabling all customizations you have on your community because it is working fine for my local installation.
  2. The whole item will be in bold in this case indicating the forum has an unread topic.
  3. This behavior is for typing in the editor, not pasting into the editor. If you paste into the editor, the editor will assume the styling of the source that you copied.
  4. You will need to type out the name of the emoji:
  5. Are there other unread topics in that forum that perhaps are on another page?
  6. As a Cloud customer, you’ll need to go to Client Area > Manage Purchases > click your package > Upgrade to version 5
  7. Please create a ticket for any platform issues. Thanks.
  8. I would suggest placing anything that is required in your terms and conditions. However, you can change the name if you wish in the language string by going to ACP -> Customization -> Languages.
  9. If you're utilizing version 5, we do have this: https://invisioncommunity.com/news/invision-community/undo-deletes-and-mistakes-with-the-new-page-editor-rollback-feature-r1316/
  10. You would need to disable access to profiles or hide it via CSS. There really isn't another option at this time.
  11. Unfortunately, you’re asking for an ETA before we even know the issue. Kind of like asking your mechanic the same before he’s seen the car. You can check the release notes for the given bug resolutions as they go out.
  12. Sorry, this is not something which we can provide an ETA on. Due to the holiday, this hasn't started the process of even been reviewed by our developers yet.
  13. Per our announcement at the top of the community over the last few days, yesterday was a US holiday and support will be delayed ;) . Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  14. Please be sure to reply to your ticket with any questions regarding this.
  15. Version 4 themes will not work in version 5 so no. They will be removed anyway.
  16. Please be sure to follow up in the ticket with any further questions.
  17. Please note that support outside of our normal business hours may be delayed but you will receive a response per our policies. I just replied to your ticket but please try clearing your browsers cache and cookies as your community is not down.
  18. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  19. We would need to reproduce this on a Cloud hosted community for us to investigate further. Is this on your trial you said?
  20. It is not a known issue :)
  21. What I am seeing is a conflict in your advertising configuration in which you are not getting an advertisement banner every 5th post, which is why I am asking you to remove all ads except for one advertisement. You may have conflicting configuration which is placing an ad at one interval and another ad which may be placing one at a different interval so they never line up and get the weird situation you're in now.
  22. Unfortunately, on my test version 4 instance, I am not able to reproduce this. I would suggest disabling any third party applications/plugins/themes/javascript/etc... to see if that is causing the conflict.
  23. Would suggest disabling all your advertisements but 1 to help your troubleshoot your configuration problem. It looks like you have more than 1 ad set up in different configurations causing your issue.

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