Jim M

Think you were making more work for yourself to do it the way you were doing it. You can easily automate use group promotion. Assign the image as group icon for a group and then use group promotions to promote regular members to this new member group when they reach x posts. You can read more about it here:

The application will cease to function but you will still be able to upgrade. Many applications will need to go this route as you can’t install version 5 files prior to being on version 5 so we have to allow for data to persist while disabling the version 4 application files.

Your computer/devices IP address is changing mid-session so the ACP is logging you out. If you use CloudFlare or your own reverse proxy, you will need to enable Trusting Proxies in ACP → System → Advanced Configuration.

I’ve updated your license URL for you :)

Not entirely sure what you’re talking about. Could you please further elaborate? I do not see any black bars.

When you change the price for either, it will prompt you what you want to do with existing customers.

Yes, it will only prompt you if you have existing people in the product/subscription.

If this is critical, I’d advise restoring back to the backup you took prior to upgrading to the beta and our team will review what you mentioned in the morning.

There are different views available in version 5, just like in 4. This is just one. You can configure your community to use another if you choose.

There’s really nothing, outside of the user’s computer, which is causing this. So it is a matter of the user finding out what exactly it is.

If it impacts his browser, yes. I would suggest disabling it to test.

Is the user using Incognito mode or have it set to delete browser cookies on close? That would explain not having the cookie there when reopening the browser.

You would utilize the bulk purge tool. Go into advanced search in ACP > Members > click the cog wheel > enter a search to bring up users you want to purge (this can be a date range of join time) > search > click validating > in the blue bar click purge results found. Be sure to take a back up prior to performing.

If they are awaiting manual administrator approval then they will not automatically delete. That feature is only for members awaiting email validation.

You will want to restore your backup you took prior to upgrading to version 5. If you're having problems with your hosting configuration on version 4, it is not recommended to do a jump to beta software of a major release. CloudFlare is a reverse proxy so you will need to enable "Trust IP addresses provided by proxies?" in ACP -> System -> Advanced Configuration. This will tell the software to use the client IP address supplied by the proxy headers (aka the users actual IP address), rather than the IP address of the client browsing (CloudFlare's IP address).

With taking proper backups of your existing community, not risky at all. The software will automatically remove access and put up an "upgrade" banner during software upgrades. You can, of course, take your community offline at any point in ACP -> System -> General Configuration.

You would need to import it into your existing community and then arrange the forums/subforums in the software as you would like them to be. You can read more about the migration process here:

Don't need to connect to the license server to login. As this is outdated software, ensuring your server is running PHP 5.6 is required. Please keep in mind that version 3 is not supported so you will need to work with a third-party provider if you are having any issues.

Looks like someone made the primary button background color white so you'll want to undo that. It is likely in ACP -> Customization -> Themes -> edit theme -> Colors.

This would be what the particular browser/system uses for this versus what they use as a fallback if that's not available. It is not something we're telling the browser/system to use.

Screenshots are separate from files uploaded so no, this is not possible at this time.

I am just going by the Account Activity. I don't see the purchase is still existing in order to review. This would not impact existing users as they already have the member group as mentioned so long as their package is active.

Disallowing purchases would not move members to a new group unless you deactivated all current packages which then would make those users revert back to Member. This user looks to have had their package expire, organically which has caused them to correctly see this page till they renewed. This is not related to your changes.

I would suggest posting this in our Feedback forum so that it doesn't get lost. I would also suggest providing what exactly you want integrated, how, and a use case.

This would mean that they are getting moved to a group which does not have access to that area of the site. Did the user's subscription expire? Do you have an example user that is still in a current state like this?