Everything posted by Jim M
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emoji autocomplete no longer working after upgrade to v5?
There is not currently.
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v5 Bug – Forum index in Table view: topic is bold even if it's already viewed
Yes
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Struggling with Return Key Behavior: Start new paragraph or Go to next line?
When hitting the return key, it will create a paragraph break when hitting enter or it will create a line break. These CSS emulated responses instead of using <p> and <br /> I would suggest disabling all customizations you have on your community because it is working fine for my local installation.
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v5 Bug – Forum index in Table view: topic is bold even if it's already viewed
The whole item will be in bold in this case indicating the forum has an unread topic.
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Struggling with Return Key Behavior: Start new paragraph or Go to next line?
This behavior is for typing in the editor, not pasting into the editor. If you paste into the editor, the editor will assume the styling of the source that you copied.
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emoji autocomplete no longer working after upgrade to v5?
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v5 Bug – Forum index in Table view: topic is bold even if it's already viewed
Are there other unread topics in that forum that perhaps are on another page?
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5.0.17 is now available!
As a Cloud customer, you’ll need to go to Client Area > Manage Purchases > click your package > Upgrade to version 5
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New members can't set password
Please create a ticket for any platform issues. Thanks.
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Amending Terms and Privacy Policy
I would suggest placing anything that is required in your terms and conditions. However, you can change the name if you wish in the language string by going to ACP -> Customization -> Languages.
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How Does One Restore from Automated Backup
If you're utilizing version 5, we do have this: https://invisioncommunity.com/news/invision-community/undo-deletes-and-mistakes-with-the-new-page-editor-rollback-feature-r1316/
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Hide Member Search Tab?
You would need to disable access to profiles or hide it via CSS. There really isn't another option at this time.
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5.x "Fluid view topic listing, between topic rows" & "Topic view, between posts" banner issue
Unfortunately, you’re asking for an ETA before we even know the issue. Kind of like asking your mechanic the same before he’s seen the car. You can check the release notes for the given bug resolutions as they go out.
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5.x "Fluid view topic listing, between topic rows" & "Topic view, between posts" banner issue
Sorry, this is not something which we can provide an ETA on. Due to the holiday, this hasn't started the process of even been reviewed by our developers yet.
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A course cannot be added to an invoice
Per our announcement at the top of the community over the last few days, yesterday was a US holiday and support will be delayed ;) . Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Forum Access & Authentication Issues (Invision Community Disconnect)
Please be sure to reply to your ticket with any questions regarding this.
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5.0.17 is now available!
Version 4 themes will not work in version 5 so no. They will be removed anyway.
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Forum down no response from support
Please be sure to follow up in the ticket with any further questions.
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Forum down no response from support
Please note that support outside of our normal business hours may be delayed but you will receive a response per our policies. I just replied to your ticket but please try clearing your browsers cache and cookies as your community is not down.
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5.x "Fluid view topic listing, between topic rows" & "Topic view, between posts" banner issue
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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5.x "Fluid view topic listing, between topic rows" & "Topic view, between posts" banner issue
We would need to reproduce this on a Cloud hosted community for us to investigate further. Is this on your trial you said?
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Meta Pixel Conflict in IPS4
It is not a known issue :)
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5.x "Fluid view topic listing, between topic rows" & "Topic view, between posts" banner issue
What I am seeing is a conflict in your advertising configuration in which you are not getting an advertisement banner every 5th post, which is why I am asking you to remove all ads except for one advertisement. You may have conflicting configuration which is placing an ad at one interval and another ad which may be placing one at a different interval so they never line up and get the weird situation you're in now.
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Meta Pixel Conflict in IPS4
Unfortunately, on my test version 4 instance, I am not able to reproduce this. I would suggest disabling any third party applications/plugins/themes/javascript/etc... to see if that is causing the conflict.
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5.x "Fluid view topic listing, between topic rows" & "Topic view, between posts" banner issue
Would suggest disabling all your advertisements but 1 to help your troubleshoot your configuration problem. It looks like you have more than 1 ad set up in different configurations causing your issue.