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Marc

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Everything posted by Marc

  1. Marc
    This one has unfortunately been missed, which is unsual with this kind of thing. All we can do at this point of course is get them resolved as soon as we can.
  2. Marc
    No problem 🙂 It was more just to let you know its been resolved there
  3. Marc
    No problem. Assuming your upgrade then worked as expected too?
  4. Marc
    Glad to hear things are now working for you 🙂
  5. Marc
    Please could you confirm if you get the same as the above error?
  6. Marc
    That is correct 🙂
  7. Marc
    If you are unsure how to do a manual upgrade, you really need to learn how to do this as a self hosted customer. This simply involves uploading the files, then running the upgrade from /admin/upgrade In terms of the issue itself, as mentioned above, please check in /upload/logs on the server to see what error is coming up
  8. Marc
    If its not using UTF8MB4 and its converting, then there would be a lot. It may be better to run the converter before you do the upgrade, which you can do from the admin CP in the mysql section
  9. Marc
    Im not seeing any issues on this end. Could I just check you have the latest updates and also check there are no patches showing in the support area of your admin CP?
  10. Marc
    I will bring this up internally for someone to look into
  11. Marc
    It isnt. They are attached to topics
  12. Marc
    This is not something possible at the present time. Only members can vote in polls
  13. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  14. Marc
    There isnt a way in which to stop those at present on locked topics, so yes that would be a valid suggestion 🙂
  15. Marc
    This is something since the patch, and is being looked into currently. Do you have clubs enabled at all? If not and you enable them, does the problem go away?
  16. Marc
    No problem. Please let us know if you have any further issues
  17. Marc
    If you revert your site, you need to revert everything, including all your attachments.
  18. Marc
    It may actually be our developer looking at this on your site currently
  19. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  20. Marc
    Patch has corrected the issue. Just run it through on your site to make sure this was the case
  21. Marc
    I have to admit to being confused as to where you are looking here, as there are no checkboxes on the album section of members profiles
  22. Marc
    We do have someone with a ticket in for this, so it does appear to be a known issue at present. We will have a resolution as soon as possible
  23. Marc
    I have created a ticket for you on this. Someone will be in contact as soon as possible
  24. Marc
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
  25. Marc
    This has now been resolved in the 4.7.16 release. Please update if you are seeing this issue. If you are then still seeing the issue, please let us know.
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